Arestine93
Level 1 (12 points)

Q: Macbook Air (mid-2012) won't pair with iPhone 6

I didn't see anyone ask this so far.

 

I checked the criteria for Continuity between devices. My Macbook Air and my iPhone 6 (obviously) meet the criteria. (By the way, I wasn't able to AirDrop ever because my devices wouldn't pair).

 

1) I make sure both the Macbook and iPhone has Hand-Off checked. I am running OS X Yosemite & iOS 8.

2) I turn Bluetooth on for both devices

3) Macbook shows up on iPhone list on Bluetooth and vice versa.

4) Try to connect on Macbook, clicked "Pair" the iPhone. The message comes up to check the code and pair if the code matches.

5) I check iPhone. Code matches.

6) I pair and it would say the connection was unsuccessful because the MacBook isn't within range. Ok. I did all suggestions Apple gave on the help page like moving the device closer or finding the interference. I cannot see any interference. Both the iPhone and Macbook connect to my same Bluetooth speaker perfectly fine (just for the record). And the phone is literally a few inches away from the Macbook.

 

That doesn't work, then I tried again and at one point, the popup message changed to "not connected because Macbook Air not supported".

 

Clearly, this doesn't just "work" for me and it's really annoying me. Is anyone else having this problem? I was looking forward to this feature for months.

MacBook Air (13-inch, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:31 PM

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Arestine93

Q: Macbook Air (mid-2012) won't pair with iPhone 6

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 21, 2014 6:00 AM in response to Nepster
    Level 8 (38,281 points)
    Mac OS X
    Oct 21, 2014 6:00 AM in response to Nepster

    Nepster wrote:

     

    Hello!

     

    So it is totally normal, that If I paired the Mac with iPhone, and press to connec, it said "MacBook pro is not supported" ?

    If it's normal, then everything fine.

     

    Thanks

    Yes, that's normal. There is no need to pair, as continuity features use a transient mode of BlueTooth 4 that does not require that the devices be paired.

  • by Cardinalraven,

    Cardinalraven Cardinalraven Oct 21, 2014 6:15 AM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 21, 2014 6:15 AM in response to Lawrence Finch

    Thanks Lawrence Finch,

     

    I did end up getting some of the features working intermittently, that is I have made a call but still cannot receive them through my Mac.  It does seem like it is improving though. SMS works and that's about it for now.  I deleted my iCloud account and then re-added them to get this progress.  Thanks for the time you have taken to try to help us all.  I just think Apple has made it clear as mud.  They are starting to feel a little like Microsoft when they seemed to own the world.  I guess there really isn't anything better out there just yet, or maybe it's all just a first world problem and we should all just be grateful.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 21, 2014 8:12 AM in response to Cardinalraven
    Level 8 (38,281 points)
    Mac OS X
    Oct 21, 2014 8:12 AM in response to Cardinalraven

    It has not been well explained by Apple. It's reasonable to assume that if a feature uses BlueTooth then the devices need to be paired. I only figured it out because I have biometric sensors that don't require pairing - and the instructions for them state that clearly.

  • by conroydave,

    conroydave conroydave Oct 21, 2014 6:52 PM in response to Arestine93
    Level 1 (0 points)
    Oct 21, 2014 6:52 PM in response to Arestine93

    RESOLVED:

    Mid-2012 MacBook Pro and iPhone 6 Continuity and Hand off

    I was able to get continuity and instant hotspot working after hours of trying every forum post on the internet. What finally worked for me was:

     

    Make sure you are logged into Facetime on your iPhone as the same ID as your Apple ID. Somehow I didnt have this configured correctly, and soon as I did, continuity and instant hotspot appeared on my macbook pro.

  • by bdpeter,

    bdpeter bdpeter Oct 21, 2014 7:07 PM in response to conroydave
    Level 1 (0 points)
    Oct 21, 2014 7:07 PM in response to conroydave

    I spent about 2 hours on the phone today w/senior apple support specialists. All hardware is compatible withe these features.

     

    it works that the MBA will 'send' stuff to the iPhone, but not the other way. phone calls going either direction don't work.

     

    I even did a clean install of iOS 8.1 on the iPhone 6+, to no better results.

     

    I really wanted the handoff, not the continuity, since most of my time my phone is next to my laptop anyway, continuity really didn't give me much. But being able to call from my mac using my iPhone was the real draw.

     

    I guess I'll wait for an update, or perhaps do a clean install of Yosemite, but I'm really not that desperate for the features.

     

    Good luck to others out there - let me know if you get it fixed!

  • by dkanter,

    dkanter dkanter Oct 22, 2014 5:28 AM in response to G@Zz
    Level 1 (0 points)
    Oct 22, 2014 5:28 AM in response to G@Zz

    This worked for me to resolve no continuity as well as uni-directional Airdrop from MBP to iPhone 5S iOS 8.1 only.  With this simple toggle on both MBP and iPhone, I now have both features working fine (MBP = mid 2012 Retina)

  • by p.goutzianas,

    p.goutzianas p.goutzianas Oct 22, 2014 4:26 PM in response to xser
    Level 1 (0 points)
    Oct 22, 2014 4:26 PM in response to xser

    Hello i have iphone 5s and macbook pro mid 2013, i followed everything you said but handoff doesn't want to work...
    any other ideas...

     

    *In my iPhone -->Settings --> phone there is no Wifi calling

    *Also at facetime when i log in and open the preferences there is no iPhone Cellular Calls

  • by p.goutzianas,

    p.goutzianas p.goutzianas Oct 22, 2014 4:47 PM in response to xser
    Level 1 (0 points)
    Oct 22, 2014 4:47 PM in response to xser

    Ok iPhone Cellular Calls at FaceTime appeared...but still handoff not works

  • by p.goutzianas,

    p.goutzianas p.goutzianas Oct 22, 2014 4:53 PM in response to xser
    Level 1 (0 points)
    Oct 22, 2014 4:53 PM in response to xser

    HANDOFF WORKS both from iPhone to mac.I asked new code for iCloud and it works....

    i 'am trying 2 days...thanks for the post!

  • by VVitale_3,

    VVitale_3 VVitale_3 Oct 22, 2014 8:15 PM in response to Arestine93
    Level 1 (0 points)
    Oct 22, 2014 8:15 PM in response to Arestine93

    Same problem here.Only difference is its my Mac is the Mid 2012 MacBook Pro Retina Yosemite 10.10 with an iPhone 6 iOS 8.1. Would really like to use this feature.

  • by yegemen,

    yegemen yegemen Oct 23, 2014 4:35 AM in response to Arestine93
    Level 1 (0 points)
    Oct 23, 2014 4:35 AM in response to Arestine93

    i realy fed up i can nt pair my 2012 mid macbook air and iPhone 6 , 8.1 . and also handoff. what can i do ? it looks everybody has same problem. why  don't solve it? any atention?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 23, 2014 6:22 AM in response to yegemen
    Level 8 (38,281 points)
    Mac OS X
    Oct 23, 2014 6:22 AM in response to yegemen

    I'm really fed up with people who post messages like yours without bothering to read the messages in the thread they posted to, which have the answers. If you had bothered to read any you would know that you cannot pair 2 computing devices like an iPad and an iPhone, and that there is no need to pair them to use Continuity features. However, you DO have to set them up as described in the manual and in Knowledge Base articles that have been linked to a dozen or so times in the thread.

  • by Stevis8,

    Stevis8 Stevis8 Oct 24, 2014 2:16 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 24, 2014 2:16 PM in response to Lawrence Finch

    Hi Lawrence.

    I understand your frustration at some of the threads. However, I have followed the instructions to the absolute letter and also tried some other suggestions put forward. All to no avail. For a brief spell it appeared to work but that has now ceased. Very frustrating. Can't help feeling that there will be an update that will fix the problem at some stage so I guess I will have to wait.

     

    Thanks for trying to help.

  • by resting,

    resting resting Oct 25, 2014 6:31 PM in response to Stevis8
    Level 1 (5 points)
    Oct 25, 2014 6:31 PM in response to Stevis8

    Handsoff works with my iMac (late 2012), but doesn't with my Macbook Air (mid 2012).

    Both shows nothing under the bluetooth icon, but under the wifi icon, I see my iPhone in my iMac.

    iphonewifi.jpg

     

    I don't see this from the MBA.

    I'm connected to the same wifi on both machines, so I have no idea why iMac is able to see my phone, but not MBA.

    Anyway I tested turning off wifi, handsoff still works, so it shouldn't matter.

    Have tried logging out/in icloud in MBA, but it doesn't help.

    What's the problem here?

  • by resting,

    resting resting Oct 25, 2014 6:54 PM in response to resting
    Level 1 (5 points)
    Oct 25, 2014 6:54 PM in response to resting

    Clicking the Send File to Device under the bluetooth icon did the the trick.

    From a suggestion here: https://discussions.apple.com/message/26856568#26856568

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