cyrusdubash

Q: Yosemite : Handoffs Problem

I used to use the Public Beta version of Yosemite and this was working fine.

 

But on installing the Official Version last night, the Handoffs continuity feature only works in one direction that is from iPhone 5 to iMac.

 

If I open safari or Mail on my iPhone, I can see the icon on the Dock of the iMac. But if i open the same apps on my iMac, i am unable to see the little icon on my iPhone and continue on my iPhone.

 

I have checked all the settings on both devices. I have also rebooted both devices.

 

On calling Apple they say they don't have much information on this as it is new to them.

 

If anyone has a solution, please do reply.

 

Thanks so much

 

Cyrus !

iMac, iOS 8, late 2013 model 21.5"

Posted on Oct 16, 2014 9:22 PM

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Q: Yosemite : Handoffs Problem

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  • by Eric Root,

    Eric Root Eric Root Oct 25, 2014 2:01 PM in response to cyrusdubash
    Level 9 (73,687 points)
    iTunes
    Oct 25, 2014 2:01 PM in response to cyrusdubash
  • by Mike Berson,

    Mike Berson Mike Berson Oct 26, 2014 8:44 AM in response to gmaine27
    Level 1 (9 points)
    Apple Watch
    Oct 26, 2014 8:44 AM in response to gmaine27

    Handoff only works from iPhone (5s) to MacBook, no matter what I do (I've tried everything mentioned in this thread).

     

    Funny thing though is that I bought a new iPad Mini 2 yesterday and it's working just fine in both directions. Same set-up, iCloud account, wifi info, etc.

     

    Unfortunately I need Handoff to work from computer to iPhone more than anything else.

     

     

  • by Moumez,

    Moumez Moumez Oct 26, 2014 9:08 AM in response to cyrusdubash
    Level 1 (20 points)
    Oct 26, 2014 9:08 AM in response to cyrusdubash
  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 1:54 AM in response to cyrusdubash
    Level 1 (0 points)
    Oct 27, 2014 1:54 AM in response to cyrusdubash

    After much obsessive fooling around, it seems pretty clear that this is a LE Bluetooth connectivity issue that impacts both Handoff and Airdrop. At the moment, Handoff is working from MBA to IOS but not reverse and Airdrop is working from MBA to IOS but not in reverse (IOS devices do not show MBA in Airdrop). I am waiting for it to work again so I can confirm this but in the meantime, this is constantly showing in the MBA console when Handoff should be working from IOS to MBA (Safari window active on IPhone)

     

    27/10/14 09:27:22,944 blued[5784]: com.apple.message.domain: com.apple.bluetooth.connect

    com.apple.message.host: 05AC821F

    com.apple.message.process: blued

    com.apple.message.device: D292

    com.apple.message.uuid: 0x001F

    com.apple.message.direction: Outgoing

    com.apple.message.rssi: 127

    com.apple.message.pairing: LE

    com.apple.message.rate: LE

    com.apple.message.sco: LE

    SenderMachUUID: ******** (masked for privacy)

     

    Anyway, it seems to be a big mess which Apple needs to fix and I have spent WAY too much time on this already as its not really that important to me. At least Continuity is working which is more important

  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 2:42 AM in response to sgmerley
    Level 1 (0 points)
    Oct 27, 2014 2:42 AM in response to sgmerley

    Ok...signing out and back in to ICloud on the MBA very briefly fixed the issue and both Handoff and for the first time, Airdrop from the MBA to IOS was working. Then (sigh), it just as mysteriously stopped and back to before.

     

    SoI guess my original idea about ICloud server issues may still have merit.

     

    ARGGGHHH

  • by James McKinstry,

    James McKinstry James McKinstry Oct 27, 2014 2:53 AM in response to sgmerley
    Level 1 (144 points)
    iWork
    Oct 27, 2014 2:53 AM in response to sgmerley

    I had this problem too. there is a problem with the initialising. yiu do not need to sign out of iCloud (at least I did not).  Instead l, turn off wifi calling and handoff. Then reboot the phone. Turn back on and turn the options back on. It took a few minutes for me, then my wifi turned off on my MBA. Then i turned it back on and it has worked ever since.

  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 3:04 AM in response to James McKinstry
    Level 1 (0 points)
    Oct 27, 2014 3:04 AM in response to James McKinstry

    NONE of these magic solutions work for everybody and I am having the same issue on both IPad and IPhone so this cannot be the answer. With so many people trying just about everything, there are bound to be a whole lot of coincidences. Trying to debug an issue like this will never work and Apple needs to fix it.

     

    All I am sure of it is that whatever the issue is, its impacting Handoff, Airdrop, and Instant Hotspot which makes sense since they all use LE Bluetooth for initial connectivity. Either its in the BT implementation and/or the ICloud server authentication.

  • by James McKinstry,

    James McKinstry James McKinstry Oct 27, 2014 4:21 AM in response to sgmerley
    Level 1 (144 points)
    iWork
    Oct 27, 2014 4:21 AM in response to sgmerley

    It helped me. It reinitialised the "handshake". Sorry I shared. You are on your own now. Find your own magic answer.

  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 4:32 AM in response to James McKinstry
    Level 1 (0 points)
    Oct 27, 2014 4:32 AM in response to James McKinstry

    Wow....it doesn't take much to be insulted these days I guess...

     

    Anyway, my point is that if people reading these posts trying each one of these "solutions" they are going to end up turning on and off and signing in and out of every conceivable switch, account, etc. This is not proper debugging and clearly there is some kind of issue with the Bluetooth LE protocol that ties all these new services together. Most people find that any routine that restores functionality ends up not working again eventually.

     

    What would really be helpful would people if people would check Airdrop and Instant Hotspot as well as Handoff to confirm that if one service is working then all three are not working. This would pretty much pin it down as all of them use LE Bluetooth to connect.

  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 4:43 AM in response to sgmerley
    Level 1 (0 points)
    Oct 27, 2014 4:43 AM in response to sgmerley

    This may help...I am seeing mutiple crashes of the blued process all with the same report:

     

    Process:               blued [6871]

    Path:                  /usr/sbin/blued

    Identifier:            blued

    Version:               4300.4.10

    Code Type:             X86-64 (Native)

    Parent Process:        launchd [1]

    Responsible:           blued [6871]

    User ID:               0

     

     

    Date/Time:             2014-10-27 12:38:30.331 +0100

    OS Version:            Mac OS X 10.10 (14A389)

    Report Version:        11

    Anonymous UUID:        *******

     

     

    Sleep/Wake UUID:      *****

     

     

    Time Awake Since Boot: 33000 seconds

    Time Since Wake:       2000 seconds

     

     

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

     

     

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

     

     

    VM Regions Near 0:

    -->

  • by James McKinstry,

    James McKinstry James McKinstry Oct 27, 2014 5:36 AM in response to sgmerley
    Level 1 (144 points)
    iWork
    Oct 27, 2014 5:36 AM in response to sgmerley

    My problem is that you are on a support page where users try to help one another. After getting help (which you do not state you even bother to try) you still complain. This is a support page- try the support that has worked for others. If you just want to complain- write a blog.

     

    I received my tip from the guy who made the terminal script to allow handoff for mid 2011 MBA. It worked and has continued to work for me. I have not had a problem since. If I do again later, i will try it again. There must be a reason apple did not allow it in the first place- and I doubt it was hoping we  would all spend more money on a new laptop. We see only a portion of what Apple engineers see

  • by sgmerley,

    sgmerley sgmerley Oct 27, 2014 5:55 AM in response to James McKinstry
    Level 1 (0 points)
    Oct 27, 2014 5:55 AM in response to James McKinstry

    Oh FFS, I don't even have WiFi calling ( not supported here) so your fix amounts to turning off Handoff, rebooting and turning it back on.....you think I hadn't tried that days ago?

     

    I am trying to systematically think and research the issue instead of relying on yet another of the dozens of steps that people try and which do not seem to address the underlying problem. If you want to take it personally, flame on.....

     

    (and so far I have it working perfectly on my IPad and have traced the issue on the Iphone which is a BT pairing that cannot be forgotten, so I am close to a fix I think, so maybe just maybe I am trying to help)

  • by James McKinstry,

    James McKinstry James McKinstry Oct 27, 2014 6:19 AM in response to sgmerley
    Level 1 (144 points)
    iWork
    Oct 27, 2014 6:19 AM in response to sgmerley

    I also do not have wifi calling- and you know what- it worked. Sorry it is not working for you. It was suggested by the programmer who gave the terminal scripts to turn it on. I trust he knows something about this. Hopefully you get your issue resolved.

  • by Marc0janssen,

    Marc0janssen Marc0janssen Oct 28, 2014 3:45 AM in response to James McKinstry
    Level 1 (0 points)
    Oct 28, 2014 3:45 AM in response to James McKinstry

    This fixed the hotspot problems for me AND the handoff problems. I did all the stuff that was suggested in this thread nothing helped.

    I noticed that one of my apps needed constantly by keychain to open. The Login keychain is opened when you are logged.

     

    BUT the keychain get faulty when you change the login account password, this is what you need to do when enabling and disabling ICLOUD!!

     

    So fixed my key-chain access for this app and.... AUTOMAGICLY my HOTSPOTS (ipad and iphone) and HANDOFF were fixed too!!!

     

    This is what I did.

     

    1. Open Keychain Access.
    2. From the Edit menu, choose Change Password for Keychain "login."
    3. Type the former password of the account that you are currently logged in to, then click OK.
    4. If you entered the correct password, a new window appears; enter the original password again in the Current Password field.
    5. In the New Password field, type the password that matches your current account password.
    6. Re-enter the newer password in the Verify field, then click OK.
    7. REBOOT!!

    This fixed my NOTIFYR app, Handoff AND instant hotspot....

     

    Good LUCK

  • by sgmerley,

    sgmerley sgmerley Oct 28, 2014 12:18 PM in response to Marc0janssen
    Level 1 (0 points)
    Oct 28, 2014 12:18 PM in response to Marc0janssen

    Hopefully this is my last post here since I have successfully managed to get all services working- Handoff, Airdrop, and Instant Hotspot and on my MBA, IPad and IPhone. I continue to believe that most of the "fixes" here are well-intentioned but probably coincidental as they rarely work for more than one person.

     

    Anyway, this is what I do believe makes sense, worked for me, and should be repeatable:

     

    1) Delete or rename the com.apple.Bluetooth.plist file from the Mac Library

    2) Logout and back in from ICloud on all devices (may need to do this more than once and wait a while before relogging)

     

    If things are working correctly then:


    1) You should see both IOS devices paired with your Mac under "My Devices" and with the option to "Forget This Device" greyed out. I believe that this is the way that Apple denotes a Bluetooth LE connection.


    3) All three services should work bidirectionally between IOS and Mac and you should see the IPhone listed in the list of available WiFI networks. If you don't see your IPhone in that list, I doubt that anything will work properly. (When it disappears for me, everything else stops so I use it as an easy indicator)


    I hope this helps and proves that the news services can work on a 2012 MBA, IOS 6, and IPad Air (1st gen). They do seem to be wonky but at least I know now it is not my setup since I have seem them working properly for now.

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