MattAndersn

Q: These apps have already been accepted

I reformatted my HD and had OS X Yosemite reinstalled. When I go to my "Purchases" page in the App Store I have a list of Apps to "Accept." However, when I click "Accept" and put my password in it tells me 'These apps have already been accepted" which is true. Under the list of 6 apps I have to accept it shows my purchases which includes those 6 apps. I can install and use them no problem. It is just a minor annoyance that whenever I look at the "Purchases" page I have this list of 6 apps it is telling me to accept, and there is no way to get this to go away.

 

Screen Shot 2014-10-17 at 12.28.39 AM.png

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:30 PM

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Q: These apps have already been accepted

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  • by audiomixer,

    audiomixer audiomixer Oct 22, 2014 5:47 PM in response to manrmt
    Level 1 (15 points)
    Oct 22, 2014 5:47 PM in response to manrmt

    No, iTunes 12 is a separate issue. If you are having to update and update, and then update again to get iTunes 12.0.1 to actually update, the solution (according to apple care) is to go to https://www.apple.com/itunes/download/ and download it manually and install.  I had to do this and that worked.

     

    On the "You Have 2 Apps to accept" is different than the issue I have which is that I have "You Have 6 Apps to accept" and I already had them in the purchased section and had updated them.  Every time I accept them I get the message that they have already been assigned to my apple ID and re-appear.  I spent 1 hour on the phone with apple care on this and went up the chain to a specialist.  They had me submit screens shots of my entire process of "You Have 6 Apps to accept" to the window that shows my apple ID and that I was indeed logged in to the window that says that they apps have already been assigned to my apple ID.  They are well aware now of this issue, and this thread, and there are many that are having this problem.  It is now with their engineering to determine a solution.  It also seems to be computer specific.  While my MBpro retina has this issue, 2 of my mbpro 13" on the same account do not.

     

    If you have apple care, you might want to call them and have them help with your issue which is different from what my issue is.

  • by blackdogaudio,

    blackdogaudio blackdogaudio Oct 22, 2014 5:56 PM in response to audiomixer
    Level 3 (687 points)
    Mac OS X
    Oct 22, 2014 5:56 PM in response to audiomixer

    Thanks for reporting these issues and referencing the thread, audiomixer.

     

    regards,

     

    Dave 

  • by audiomixer,

    audiomixer audiomixer Oct 22, 2014 6:02 PM in response to blackdogaudio
    Level 1 (15 points)
    Oct 22, 2014 6:02 PM in response to blackdogaudio

    Funny thing is that when you are at the first level help and you are having a weird issue such as this, they actually look here in this discussion forum for a solution that may have already been found.

  • by blackdogaudio,

    blackdogaudio blackdogaudio Oct 22, 2014 6:19 PM in response to audiomixer
    Level 3 (687 points)
    Mac OS X
    Oct 22, 2014 6:19 PM in response to audiomixer

    That doesn't surprise me...ASC is a wealth of information assembled over the years. I'm relatively new to OSX and have accumulated most of my knowledge from this forum- especially from the seasoned veterans here!

  • by blackdogaudio,

    blackdogaudio blackdogaudio Oct 22, 2014 7:11 PM in response to blackdogaudio
    Level 3 (687 points)
    Mac OS X
    Oct 22, 2014 7:11 PM in response to blackdogaudio

    linking related thread with same issues for Apple's reference:

     

    you have 2 apps to accept

  • by Doc Williams,

    Doc Williams Doc Williams Oct 23, 2014 4:22 AM in response to MattAndersn
    Level 1 (0 points)
    Oct 23, 2014 4:22 AM in response to MattAndersn

    I'm having a similar problem since upgrading to Yosemite. App Store indicates I need to upgrade iTunes. Yet I've already done that. In fact, below it shows that I've already upgraded iTunes to the latest version, yet I cannot get rid of the message that I need this software update. When I click on "upgrade" it loads about 50MB of the 218MB indicated then stops. Below, it shows that I've upgraded (yet again) but the original message to upgrade iTunes is still there above with the number 1 showing in my App Store icon. Very frustrating. What do I do?

  • by audiomixer,

    audiomixer audiomixer Oct 23, 2014 8:06 AM in response to Doc Williams
    Level 1 (15 points)
    Oct 23, 2014 8:06 AM in response to Doc Williams

    That issue is different from this thread but just go to https://www.apple.com/itunes/download/  and download it manually and install it.  This should take care of your problem Doc.

  • by Doc Williams,

    Doc Williams Doc Williams Oct 23, 2014 8:26 AM in response to audiomixer
    Level 1 (0 points)
    Oct 23, 2014 8:26 AM in response to audiomixer

    Thanks Audiomixer. That solution was suggested by someone else in another part of the Forum, but they couldn't tell me if I'd lose my music. iTunes 12.0.1 was loaded automatically when I upgraded to Yosemite. It works perfectly so I'm anxious about re-loading manually. It seems that App Store doesn't recognise that I have it already installed. So, do I have to uninstall iTunes first, then re-install manually? Will my music still be there? I'm fairly new to this sort of thing. Thanks for any advice you can give.

  • by audiomixer,

    audiomixer audiomixer Oct 23, 2014 8:28 AM in response to Doc Williams
    Level 1 (15 points)
    Oct 23, 2014 8:28 AM in response to Doc Williams

    They just had me install right over the top of the other one and my music was all still there.

  • by bwlauth1,

    bwlauth1 bwlauth1 Oct 23, 2014 10:26 AM in response to audiomixer
    Level 1 (0 points)
    Oct 23, 2014 10:26 AM in response to audiomixer

    Thank you for taking the time to report this issue. I also have 6 apps to accept. 15" MBP Retina Mid 2014.

    I have a mid 2011 iMac 27" that does not exhibit the problem so I agree with the hardware specific issue. Maybe the SSD is the answer?

    Hopefully they will release a fix soon.

  • by BobfromWC,

    BobfromWC BobfromWC Oct 23, 2014 11:01 AM in response to MattAndersn
    Level 1 (0 points)
    Oct 23, 2014 11:01 AM in response to MattAndersn

    I will wait for the Apple fix. There are way too many variables and variations in play from the posts to this thread:

    - some have this issue with SSD machines; others have it with non-SSD machines.

    - some have this issue with their iMac and not their MacBook Pro; others have this issue with their MacBook Pro and not their iMac.

    - some have 6 apps to accept (iLife and iWorks); others just have a subset of these 6 apps.

    - some had processing issues while upgrading to Yosemite; others did not have upgrade issues.

    - (am sure there are more combinations I have missed)

     

    It appears the common things we all share are;

    - we did not have this issue before upgrading to Yosemite.

    - we are frustrated by accepting applications only to be told those apps are already associated with our ID and being re-prompted to accept apps.

  • by audiomixer,

    audiomixer audiomixer Oct 23, 2014 11:32 AM in response to BobfromWC
    Level 1 (15 points)
    Oct 23, 2014 11:32 AM in response to BobfromWC

    That pretty much sums it up.

  • by Dah•veed,

    Dah•veed Dah•veed Oct 23, 2014 11:33 AM in response to Doc Williams
    Level 7 (34,847 points)
    Mac App Store
    Oct 23, 2014 11:33 AM in response to Doc Williams

    Content is not stored in the iTunes app, it is in the iTunes Library at ~/Music/iTunes.

  • by Samuel Smith2,

    Samuel Smith2 Samuel Smith2 Oct 24, 2014 8:43 AM in response to BobfromWC
    Level 1 (5 points)
    Oct 24, 2014 8:43 AM in response to BobfromWC

    I have the same problem is iMovie and iPhoto

    Has anyone tried deleting the apps and reinstalling?

  • by Samuel Smith2,

    Samuel Smith2 Samuel Smith2 Oct 24, 2014 9:02 AM in response to Samuel Smith2
    Level 1 (5 points)
    Oct 24, 2014 9:02 AM in response to Samuel Smith2

    Tried deleting and reinstalling. Did not fix.

    I suspect the apple record is corrupted or is associated with a different apple id.

     

    I have a different Apple ID I use for iCloud and App store purchases. I suspect that during the upgrade process it associated the iCloud id but then they got

    accepted under the App Store and the iCloud record is hanging out someplace.

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