Q: OSX Yosemite Wifi issues

Hi

I've been a windows user for 30 years and just purchased my first iMac for the office.

For all those years I've been castigated for filling Mr Gates pockets and in all those years I've never experienced such a fundamental issue with an OS!!

How long you all think this will take to resolve at Apple?

Stuart

I found that I had a conflict with a DNS setting. When I let the dialogue box that came up when I had no WiFi connection, it said that my MacBook had the same DNS as another device. I changed the DNS manually on my MacBook to another setting, still said I had a conflict. I found the device, my Airport Express and changed it. It worked.

Change the other device's DNS that may or may not have the same DNS as the MacBook.

After I did this, my wife's MacBook with Maverick had the same problem with a conflict. Found the device with the "conflicted" DNS and changed its DNS, not the MacBook.

I had the same issue for using Wifi until I discovered I was using an managed account. Thus I logged out, using the admin acct and I can get on internet... Not sure if it's same for your case.

gc916 wrote:

 

Perhaps more egregious is Apple's refusal to publicly acknowledge the problems. In my view, their continued silence smacks of arrogance and a disregard for their customers who have paid top dollar for products on which they could presumably rely. Others here have said that it's just the way Apple has always behaved. While that may be true, it doesn't make it acceptable. Since Apple has a much-deserved reputation for innovation, maybe they should devote some of it to their approach to customer relations.

Well, perhaps the reason they aren't saying anything, is because there isn't anything to be said. What if they are as bewildered as we all are and have no clue about the cause of those issue. What are they supposed to say then... "Hi Folks, we're sorry for your inconvenience, currently we don't have a clue what is causing all this but we are looking into it"

If this issue would have been a 'mistake' or simple 'oversight' we would have seen an update already - IMO.

Again........ This issue is NOT easy to pinpoint and thus devious to locate, reproduce and fix. That is obvious. Because WIFI does/must be working, somehow...

Either THAT or all those thousands of posters complaining about Yosemite and WIFI - MUST have two computers. One running pre-10.10 and one running 10.10... Without WIFI - and an internet connection, those posts would not be here !

How long you all think this will take to resolve at Apple?

 

Stuart

Hi Stuart,

welcome to Mac ;-)

No one knows. My best bet would be sooner than later. The internet is full of folks with intense yosemite-network trouble.

So I would assume this has a very high priority as every day that goes by without a fix is making Apple look really bad and

provide their competition with valuable time to produce ads ridiculing OS X.

Just to comment on your "no problem, no post" assumption - I am writing this post to say that I constantly experience the same problem after upgrading MacBook Pro Retina to Yosemite.

In order to write it I had to turn off wifi, that got disconnected by itself (main problem being discussed), reconnect to a network again, write it and post it.

So no, numerous people reporting the problem are not lying.

Just had to reconnect again =)

Max Pavlov wrote:

 

Just to comment on your "no problem, no post" assumption - I am writing this post to say that I constantly experience the same problem after upgrading MacBook Pro Retina to Yosemite.

 

In order to write it I had to turn off wifi, that got disconnected by itself (main problem being discussed), reconnect to a network again, write it and post it.

 

So no, numerous people reporting the problem are not lying.

 

Just had to reconnect again =)

Hi Max,

I was not trying to convey that there isn't a problem.

Look @ your own text here...

in order to write it I had to turn off wifi, that got disconnected by itself (main problem being discussed), reconnect to a network again, write it and post it.

See that is what makes the bug devious. If users would not be able to connect at all, it would probably be easier to trouble shoot, reproduce and thus ultimately fix. But @ times the network connection is really fast, then it slows to a crawl followed by perhaps a speedup and then a total drop. Then network connection is fine, then girlfriend enters room while being on the iPhone with her mum and now the network connection dies.. There are so many possible scenarios here and THAT makes it so difficult to reproduce and fix...

By no-wifi-no-post was aiming the fact of the multiple factors which are causing severe interference. NOT that folks aint having serious issues

I have the same issues with my MBA with download speeds of < 1mbs.  Thru this community I've found that disabling Bluetooth helped immensely and download speed is now about 20mbs (ATT).  I also deleted all of the Safari history which was suggested but I don't think it helped.  I still don't know how to enable Bluetooth and still have usable wifi.

shikingb wrote:

 

I still don't know how to enable Bluetooth and still have usable wifi.

If you have control over the WLAN you can set it 5GHZ only. Then Bluetooth won't interfere.

If you do not have control over the WLAN. You are dead in the water !

Don't know much about WLAN.  Can this be set on my MBA or must I do this on my router?

You'd have to set that in the device which creates the WLAN

Ok, so in my case, disconnects only occur to wifi networks, that I connected to back on Mavericks. The one's I've connected to (for the first time) when I was already using Yosemite are not affected by the problem. So maybe one should try to forget the network and reconnect afresh.

This would explain why it works for those people, who install Yosemite on a clean Mac.

Well, perhaps the reason they aren't saying anything, is because there isn't anything to be said. What if they are as bewildered as we all are and have no clue about the cause of those issue. What are they supposed to say then... "Hi Folks, we're sorry for your inconvenience, currently we don't have a clue what is causing all this but we are looking into it"

 

If this issue would have been a 'mistake' or simple 'oversight' we would have seen an update already - IMO.

In my opinion, there certainly is something to be said. Apple released, and continues to promote, an OS upgrade that may be causing, or at least contributing to, WiFi and Time Machine connectivity problems for a significant number of users. It is also my opinion that, rather than remaining silent, Apple has a responsibility to notify its customers of potential issues that may result from installing Yosemite, and I offer the following example:

It has come to our attention that some Mac OS X users that have upgraded to Yosemite are reporting issues related to WiFi and/or Time Machine connectivity . Please be assured that our engineers are working diligently to isolate and identify the source of the conflicts and are committed to developing a reliable resolution to the problems as soon as possible. In the interim, we feel a responsibility to advise our customers, especially those for whom WiFi connectivity is critical, that they may experience these issues, and suggest that they postpone the installation of Yosemite until a verified resolution is available in a future update. For those who have already installed Yosemite and are experiencing the issues described herein, please contact Apple support for further assistance.

I'm not suggesting that my words are the most appropriate, and I imagine that Apple's attorneys would have a lot to say about the proper wording, but I think something similar would demonstrate good faith on Apple's part, and could prevent connectivity disruptions for those who have not yet upgraded. Maybe my expectations are too high, but I've been a very satisfied user and supporter of Apple products for more than three years, and I think Apple itself has set the bar quite high for the industry.

You are right, I do have two computers; stationary i-Mac and portable Mac Book Air. It's a common set up. My Mack Book Air which I was lucky to not upgrade is running perfectly just like my i-Mac was before switching to Yosemite. I'm still using it because the WiFi signal drops are so infrequent. Almost newer during browsing, posting or lite use. The problem manifests the most during large files download or streaming these files (movies) to Apple TV. I'm also experiencing WiFi drops during uploads while running Speedtest.net. Any other time I can use my computer without any issues with the WiFi. Additionally, besides the Mac Book Air my other Apple devices are running WiFi without any interruption.

Thanks for your post. It's not unreasonable to expect a similar reaction or response from the company which genuinely cares about their customers. How many companies or corporations do we know placing customers as a top priority? Personally I do not know any. Many of them claim they do but they all are aggressively profit driven. Apple with their astronomical revenue is capable to perform miracles, if they want to. However everything now days is about money and the shareholders not customers are the most important. I do not want to turn this valuable forum into a rant, therefore its my last of topic post. Thanks for the excellent post and your patience.

Regards,

CK