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All replies
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Helpful answers
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Nov 9, 2014 11:39 PM in response to tomstephens89by dustdog,Yesterday I tried the suggestion to reset the SMC. For almost 24 hours now no more WiFi dropouts. And even Handoff is working now. So I'd give that a try first before doing a clean install or a re-install of Mavericks.
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Nov 10, 2014 2:10 AM in response to Warszawaby MortenJamesCarlsen,Warszawa wrote:
So what are you suggesting? I was under impression from your earlier reply to my post that a clean Yosemite install will eliminate the WiFi issue.
Well, you said that you had tried anything the past 2 weeks which would include bulldozing the drive and clean-install 10.10. Hence me suggesting you take 2 more hours and install Mavericks. Until Apple get it fixed. Then upgrade to Yosemite. That would save you a lot of writing and time. Time in which you can be happy, productive and enjoy your mac.
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Nov 10, 2014 2:25 AM in response to tomstephens89by SeanjaNZ,...and not a word from Apple... this is looking a little arrogant to me.
Hey Apple, any chance in restoring the functionality of my MBPr, oh and while your at it, can you also send me 2 new pixels to replace the dead ones I have on my replacement retina screen that was installed just before it came off warranty?
2 screens, 2 sets of dead pixels. Unbelievable.
Honestly, Microsoft is starting to look like an attractive proposition again.
What a horrible experience I have had with your 'best laptop ever'.
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Nov 10, 2014 2:48 AM in response to SeanjaNZby MortenJamesCarlsen,SeanjaNZ wrote:
...and not a word from Apple... this is looking a little arrogant to me.
Hey Apple, any chance in restoring the functionality of my MBPr, oh and while your at it, can you also send me 2 new pixels to replace the dead ones I have on my replacement retina screen that was installed just before it came off warranty?
2 screens, 2 sets of dead pixels. Unbelievable.
Honestly, Microsoft is starting to look like an attractive proposition again.
To my knowledge Microsoft does not manufacture personal computers. But perhaps DELL and the others are able to make displays like the one in your rMBP that never resolves to dead pixels. But Windows is certainly a very capable software with hardly any bugs and has
an outstanding record of always functioning software and almost no viruses. So yeah, you might be just right !
Anyway, in case you stick with Mac, it is always a good idea to get the extended coverage. I had most parts of my Retina MBP replace early 2014 (MBP from 2012) - Display, Power Adapter, and a bunch of other parts. Free of charge.
PS - I don't think there is a connection between your dead pixels and the WIFI Issue.. But I might be wrong !
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Nov 10, 2014 4:09 AM in response to tomstephens89by rdl6027,I renewed my DHCP Lease and that seemed to resolve the problem.
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Nov 10, 2014 6:11 AM in response to tomstephens89by UnkaJed,I upgraded a 2014 MacBook Air from Mavericks to Yosemite and started having the same issue that others are reporting with WiFi dropping out after a few seconds or minutes. My workaround (until Apple fixes it permanently) is, right after I reboot my machine, I turn off WiFi and then turn it on again, then select my preferred WiFi network. It costs me a minute, but it works flawlessly after that.
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Nov 10, 2014 9:07 AM in response to tomstephens89by bodya,Upgraded Maverics to Yosemite on MacBook Pro (Retina, Mid 2012).
No connection ATT ALL to 5GHz Wifi for channels 136 - 153.
Additional question: My AirPort Extreme AC allow me to select on 5GHz very limited range of channels. Why?
I tried widely suggested tricks - remove plists, create custom profiles, run terminal commands to load/load discovery service. Nothing helps!
What is interesting, connection to 5GHz channel 36 is stable.
Any idea how to change Airport Extreme AC 5GHz channel list? Because I have no more trust one day Apple will roll fix for wifi issues.
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Nov 10, 2014 9:13 AM in response to bodyaby MortenJamesCarlsen,bodya wrote:
Upgraded Maverics to Yosemite on MacBook Pro (Retina, Mid 2012).
No connection ATT ALL to 5GHz Wifi for channels 136 - 153.
Additional question: My AirPort Extreme AC allow me to select on 5GHz very limited range of channels. Why?
I tried widely suggested tricks - remove plists, create custom profiles, run terminal commands to load/load discovery service. Nothing helps!
What is interesting, connection to 5GHz channel 36 is stable.
Any idea how to change Airport Extreme AC 5GHz channel list? Because I have no more trust one day Apple will roll fix for wifi issues.
Why don't you just leave it at channel 36 & 5GHZ if it is stable ???
Do you have anything against that number ;-)
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Nov 10, 2014 2:14 PM in response to MortenJamesCarlsenby Warszawa,Thanks for your suggestion. I misunderstood by thinking to clean install Yosemite instead of Maverick. Clean install Maverick on my i-Mac would be a little too complicated for me to perform. My technical ability are not as good as some of you on this forum. I just wish that I didn't trust Apple. Well, I did learn my lesson once again and will never repeat this mistake again. Also by going through Yosemite and more time spent browsing I discover many other bugs or software "disagreements" which could correlate to the WiFi issue. One of them is an automatic renaming of my i-Mac in the Air Port Utility. Before, while running Maverick my computer was under one name now Yosemite adds to my i-Mac name numerical order as 1, 2 and 3. This issue is being discussed in one of forums with no fix found up to date. I did run Macintosh HD "Verify Disc Permission" and "Repair Disc Permission" in Disc Utility and will see if that is going to stabilize my i-Mac renaming and stop WiFi from dropping. What do you thing about replacing my current 3 years old Air Port Extreme with a new one? I read that the new tower shaped Air Port Extreme is much more capable then the old one.
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Nov 10, 2014 2:25 PM in response to tomstephens89by OceanDrifter,Does anyone experience the following ?
WiFi drops - but menu bar says it is still On
If I turn WiFi Off it then won't turn back on*
If I next make WiFi inactive in Network Preferences and then click Apply, my mac freezes and requires a power off. - every time
????
(tried all the fixes on the thread - none work)
*(only way to reconnect is to restart the mac)
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Nov 10, 2014 3:11 PM in response to MortenJamesCarlsenby SeanjaNZ,1. To my knowledge MS does in fact manufacture PC's and have done so for many years now. See here:
In all the years I used Windows I never had a single virus. But I don't download pirate software, I don't open email attachments from people I don't know and I don't surf dodgy websites. However, I note that OS X & IOS is no longer immune to viruses so you might want to temper your sarcasm there.
2. Yes, Dell does make high-res displays that don't fail just outside of warranty - we have 3 of them in our studio. Congrats, you got that one right but it is spelt Dell and not DELL. It's the surname of Michael (who founded the company); it's not an acronym. The question is, wouldn't you (and shouldn't you) have expected the same from Apple?
I certainly did, and based on the number of failures you have had I think you've just proved my point about the perception that is rapidly dying that 'Apple just works" ... when right now, it clearly doesn't. Thanks for helping to illustrate my point. I think its time Apple focuses a little less on social issues and soft icons, and focuses more on putting the QC back into QC.
Don't you think?
3. The UAE (where I was living at that time) does not sell AppleCare warranties, because as part of the agreement to sell Apple in that region they do not honour AppleCare warranties. This may have changed in the last few months as I see that Apple has or is about to formally open a store. However, because I was in the UAE, I was out of luck, and now I'm out of pocket.
It's disappointing that Apple appears to be unable to supply a screen that can last longer than 7 months without pixels dying.
4. No, I think you have got that one right too, the WIFI issues may not be linked to the dead pixels. You seem to be quite technically informed, so what do you think my chances are, of Apple posting me 2 new pixels to replace the dead ones?
Personally, I'm happy to pay a premium for a premium product but I do expect it to last longer than 1 year. Also, considering Apple writes software for a closed group of hardware (unlike MS who have to write for millions of combinations), is it really that unreasonable to have expected Apple to not screw up the primary I/O for my machine (WIFI) ?
Thanks for your input. It appears your love affair is so strong that you're happy to accept failures, but I'm not.
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Nov 10, 2014 3:29 PM in response to SeanjaNZby therealikt,Funny because Yosemite has had me shopping for alternatives, and I've been a Mac person for years and years.
Particularly upsetting is that I use ALL Apple hardware-even my router. So that should work. Apple at least supports, and should have tested, Apple routers. I can understand a few issues (some music software I use doesn't support Yosemite yet, for example)-but- to have a Macbook Pro Retina not stay connected to an Apple Airport Extreme is inexcusable! Has the talent just ran off and left apple? iOS8 was a mess too, and the first fix bricked all the phones.
What happened, Apple?
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Nov 10, 2014 3:44 PM in response to SeanjaNZby Warszawa,I do totally agree with your expectations. We, the customers shouldn't just expect but demand the highest quality possible from Apple because they are charging us a premium price for their products and services. Personally, I didn't particularly care about Windows and I think Apple OS is superior, for now with a tendency of accelerated gradual decline, to any Window operating system. The sad part is that beside a quality decline in hardware and software we are also experiencing a tremendous decline in customer service and support. Basically, Apple is progressively turning away from a leading innovative company to a company which can't be any longer trusted. I do hope they will bounce back to the company they were once before. They don't need a genius or visionary as Steve Jobs. They do need to develop and maintain highest quality standards in manufacturing, software design and customer support. Thank you.
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Nov 10, 2014 4:17 PM in response to SeanjaNZby MortenJamesCarlsen,SeanjaNZ wrote:
1. To my knowledge MS does in fact manufacture PC's and have done so for many years now. See here:
In all the years I used Windows I never had a single virus. But I don't download pirate software, I don't open email attachments from people I don't know and I don't surf dodgy websites. However, I note that OS X & IOS is no longer immune to viruses so you might want to temper your sarcasm there.
2. Yes, Dell does make high-res displays that don't fail just outside of warranty - we have 3 of them in our studio. Congrats, you got that one right but it is spelt Dell and not DELL. It's the surname of Michael (who founded the company); it's not an acronym. The question is, wouldn't you (and shouldn't you) have expected the same from Apple?
I certainly did, and based on the number of failures you have had I think you've just proved my point about the perception that is rapidly dying that 'Apple just works" ... when right now, it clearly doesn't. Thanks for helping to illustrate my point. I think its time Apple focuses a little less on social issues and soft icons, and focuses more on putting the QC back into QC.
Don't you think?
3. The UAE (where I was living at that time) does not sell AppleCare warranties, because as part of the agreement to sell Apple in that region they do not honour AppleCare warranties. This may have changed in the last few months as I see that Apple has or is about to formally open a store. However, because I was in the UAE, I was out of luck, and now I'm out of pocket.
It's disappointing that Apple appears to be unable to supply a screen that can last longer than 7 months without pixels dying.
4. No, I think you have got that one right too, the WIFI issues may not be linked to the dead pixels. You seem to be quite technically informed, so what do you think my chances are, of Apple posting me 2 new pixels to replace the dead ones?
Personally, I'm happy to pay a premium for a premium product but I do expect it to last longer than 1 year. Also, considering Apple writes software for a closed group of hardware (unlike MS who have to write for millions of combinations), is it really that unreasonable to have expected Apple to not screw up the primary I/O for my machine (WIFI) ?
Thanks for your input. It appears your love affair is so strong that you're happy to accept failures, but I'm not.
One does not need to download pirated software nor visit dodgy websites to catch a virus for a PC. Nor for a Mac. But chances of catching one using Windows goes into infinity compared to Mac. That will change it the years to come. As will Mac's popularity eventually far exceed that of Windows. Mind you... I could NOT care less which OS I use to deliver my work. I'll use the best one giving me the most intuitive workflow and fastest results.. Be that Apple, Dell or DelL or DELL..... There's some sarcasm for you although I'd refer to it as irony. But lets leave it @ that ;-)
Yes - you are right.. OS X is not just Plug, Play & Be Happy anymore. It has gotten stronger and much more capable than it ever was. And that perhaps on the costs of plug n play. I personally welcome that. Not all will.
I think Apple did an amazing job with Yosemite. Bugs in it ? YES. Plenty. But the system is fantastic. Even with them in it. And I can get by easily. As I wrote here, I have been on 10.10 for about 2 months. Dealt with numerous workarounds for network drops. I smile over Handoff and look 4ward to the day it works. But I am a happy 10.10 user. I think people who have a running system and otherwise have little OS X experience should lay off on the Upgrade-Finger and let a few iterations pass before jumping on the latest greatest. Let it rife for month or two... Or if they wanna be on the bleeding edge of technology, enjoy the ride for better and worse. And via Bug reporting help make this system better for everyone.
1) OK - I was referring to heavy duty PCs. Not Fun Smart boxes (Not meant disrespectfully)
2) I was referring to Dell's Laptops. And I don't believe that I was dissing them in any way. Just pointing out the fact that one can also buyh high-end PCs. Most tend to erroneously compare a rMBP with a $600 Walmart PC. Dells (I know about Dells history, does it really matter how I spelled it.. Jesus...) displays are great. I have two myself. But nothing they make on a Laptop comes close to rMBP. Otherwise I am sure you would have bought that and not the Mac you keep hating.
3) If two dead pixels gets you out of dough... Then I am happy you don't have to work in field ;-) Does it suck to have them. Yes. Does it prevent you from being creative; I don't know. Try taking it to the Apple store anyway. I believe that if you had one screen replaced within the first year of warranty, then you will get another year of warranty on that part. I might be mistaken. But in germany where I currently live, that was the case.
4) See answer number three... On a personal note. IF the thing isn't under warranty no more, is two pixels gonna make that big of a deal. If yes, sell it to someone who don't care about those two pixels. And get a new one. This time with 3 year warranty. If you left the UAE
Hopefully they'll show compassion ;-)