external usb microphone not working with FaceTime and mac mini with os x Yosemite

Hello


When I try to do a phone call with face time through my iphone 6 face time is not recognizing my external usb microphone connected to my mac mini. I have just updated my mac mini to os x Yosemite. If I go to the audio system preferences and look to the audio input signal I can see that the external microphone (SB Omni Surround 5.1) is working (audio input level is showing an input signal).


Can someone help. I saw that this was also an issue in the beta versions of Yosemite.


Thanks.

BR Stefan

Posted on Oct 17, 2014 2:59 AM

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Oct 18, 2014 8:54 AM in response to BruSte

i have the same issue on my Mid 2012 Mac Mini running the official release build of Yosemite.


My mic connected to my Creative HD 720p Web Cam shows as working in the sound options and you can make or receive FaceTime calls fine, but the mic does not work when accepting calls on my mac via my iPhone.


Please sort this apple !!!

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Oct 19, 2014 8:37 AM in response to BruSte

Found this article and it worked for me. Logitech webcam microphone is now working.


Go to Terminal and type: "sudo killall coreaudiod" (of course, without the quotes)


Here's the article: http://betanews.com/2014/08/26/how-to-fix-disabled-audio-in-os-x-10-10-yosemite- beta/


Happy calling!


--D

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Oct 19, 2014 10:33 AM in response to Mullet_Man

I don't think this is the issue with the public release of Yosemite. I never had any issue with external mic with FaceTime or with other audio device input/output issues in other situations. It is the regular phone call to an iPhone being answered on Yosemite that presents the problem. The FaceTime software is just not recognizing external USB mikes, in spite of the fact that the system does recognize the USB, in this scenario. This is clearly a bug that needs to be fixed in the first Yosemite maintenance release.

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Oct 19, 2014 10:42 AM in response to eclise1

Interesting. I don't have a USB mic on the Mac Pro. Its the OLD FireWire 300 iSight. It works for FaceTime calls but not the iPhone call via the FaceTime app.


I also have 2010 MBP that works perfectly, even since the first Public Beta. I'm to sure if that mic is considered an external USB device or not, or if it has to do with device signatures vs. external or internal. I would almost assume that the built-in mic is on the USB bus. How would it be any different than the external USB.


I think I have to agree that this is a point release bug. I have submitted a bug report at bugreport.apple.com, and would ask others to do the same, or at least post to apple.com/feedback. The more noise we make through process the more likely to get a fix in the .1 release.

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external usb microphone not working with FaceTime and mac mini with os x Yosemite

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