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MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac


How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

Reply
751 replies

Oct 26, 2014 5:11 PM in response to TLFonseca

Hi, I just wanted to add that I have this problem too. Ever since updating to Yosemite my MBPro (mid 2012 15") hangs randomly -- but almost always when a graphics event opens. (On restarting the error reporting box invariably tells me it is a graphics problem).


Unfortunately I've tried to disable the graphic card switching but -- unless I'm doing it wrong -- this hasn't worked and the machine still locks :-(. **Please let me know if there's a better way then going into 'Energy Saver'! **


I really hope that Apple fixes this problem quickly -- before I upgraded to OSX 10.10 I can't recall when OSX crashed - -possibly once a year. Now it's once every hour or so!

Oct 27, 2014 3:30 AM in response to minni_futzi

I would like to add that I am having the same issue with my 15" rMBP Mid 2012. Usually happens when opening some JavaScript or Graphic intense websites on any of browser (Safari, Chrome, FF). Haven't happened with any other application.


The only thing that works is mice (nothing is clickable) and sound if something like Spotify was playing in background.

Oct 27, 2014 10:33 AM in response to jnobbe

Same thing has happened to me. Either this is a hardware issue or specific to Yosemite.


The reason why I mention this as a hardware issue, is that I had random hangs on Mavericks, where the system would freeze for 5-10 seconds several times a day, sometimes more than 20 times a day. Since Yosemite I have not seen this happen, but complete freezes with a hard reboot as the only option, but only twice since I installed Yosemite 4 days ago. As others have mentioned, the mouse is still able to move though.


Testing now if disabling the build-in graphics helps, but as others have mentioned, this is a temporary workaround, as this affects battery life etc.


Hopefully with a lot of reports being sent to Apple, they will get focus on this and get it solved sooner rather than later. Make sure to send your crash report to Apple, after rebooting the machine.


Summary of crash report (I have 19 similar ones of these happening over the time span of around 20 seconds when the system freezes):


Event: GPU Reset

Data/Time: Mon Oct 27 12:10:47 2014

Application:

Path:

OS Version: Mac OS X Version 10.10 (Build 14A389)

Graphics Hardware: Intel HD Graphics 4000

Signature: 801

Oct 27, 2014 10:49 AM in response to michaeljk2

Yeah, my system is still too young, to see a specific pattern towards my old freezes. I've been trying so many things on Mavericks to get rid of the random freezes - the only thing I didn't get to was a fresh clean install of the operating system as I had no time and when I saw Yosemite would come out soon, I decided to wait and see if that would solve anything.


Hopefully this will be corrected in the first .1 edition of Yosemite.


Did anyone here write Apple specifically using the normal reporting methods with information about this problem?

Oct 27, 2014 3:03 PM in response to ninjaguy

-->Re: Any one mentioned it to Apple? This is a good point--

I did mention Yosemite hanging to Apple-- both on a phone call and at my local Apple store (fyi: this was 24hours after release of Yosemite). I was told that no one else that they've heard of has had the problem. Further, at the Apple Store, the guy said that he had a Mid2012 MBPro and hadn't had a problem.


So I 'm not sure that Apple do know about it or not (eg, could it be an odd batch of MBPros with a different Graphic ROM that's causing the issue?) However I'm hopeful that with the ever growing number of people saying that it happens and sending in the Apple crash reports that they might!


On that topic -- question: How do I find the full crash report in Yosemite? I only ever get a one line text box saying restored after a graphics issue which isn't particularly helpful.


btw -- Mavericks Users: a 5-10 second pause in operation isn't anything like a complete loss of computer control. I'm sure that the two issues are not specially related. I had not turned me MBPro off (only closed the lid) for about eight months (at a time) with absolutely no issues on -- all OSX versions from Lion to Mavericks! But with Yosemite I'm lucky if I can get an hour or so of use (and, at present I've been avoiding graphic works too, which generally helps)!

Oct 27, 2014 4:48 PM in response to TLFonseca

Bump.


To date, I have only experienced this problem when running Safari as my browser, not Chrome. It can happen when Safari is in the background, but has never happened when Safari is not open at all.


No keyboard input (aside from power button which will bring up Sleep/Shutdown dialog), mouse moves, but clicking input ignored. Hard restart from keyboard the only solution in my experience.


Mid-2012 Retina MBP

Oct 28, 2014 7:22 AM in response to TLFonseca

I've installed Yosemite from scratch on Saturday and have had no more problems regarding GPU switching since then. It's set on the default "automatic switching" and I've had no freezes in approximately 20 hours of GPU-intensive heavy duty use (e.g., Photoshop, InDesign, Illustrator, Premiere Pro).


So I'd suggest you try this as well, it seems as updating from Mavericks to Yosemite leaves some driver-related configuration or files behind that cause these problems.


At least for me, this solved these problems (MacBook Pro Retina 15, Late 2013, NVIDIA GeForce GT 750m).

Oct 28, 2014 7:30 AM in response to FromTheInternet

Most of us have this problem with the Mid 2012 Retina MacBook Pro model and a NVIDIA GeForce GT 650M graphic card. A fresh installation doesn't help - as I mentioned earlier, I didn't made a normal "update" from Mavericks to Yosemite. I made a backup of the complete SSD, then a complete format and a new encryption of the whole disk. No OS-related data or drivers had been copied back from the backup drive, this was a clean installation.

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

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