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MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac


How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

Reply
751 replies

Nov 9, 2014 7:11 PM in response to Matt.Hias

Came across this thread when I was noticing my mid-2012 with nVidia 650m was locking up (with moveable mouse) and I'm also seeing some bad artifacts on graphic intensive windows. I noticed it was really bad when I was doing some video editing with Premiere Pro along with Firefox open with multiple tabs loaded. Once I closed down Premiere, the artifacts went away. I had a lock-up earlier while I was opening After Effects which is very memory intensive. Repaired permissions and when verifying the hard drive it required me to restart to the Recovery hard drive to repair. I've already reset SMC and PRAM, sounds like 10.10.1 may fix it when it gets released. Seems more like a nuisance but still needs to be fixed.

Nov 10, 2014 9:50 AM in response to sliv

I have a Late 2013 MBPr. Since reformatting and installing a new copy of Yosemite I am having this same problem. Some windows flicker and I have had several freezes where nothing works except the mouse keeps moving. All I can do is hard power off. 10.10.1 better fix this (along with the wifi issue that is plaguing many of us.) In the meantime, I've been using GFXCardStatus to keep my integrated graphics on 100% of the time and this seems to have solved all issues.

Nov 10, 2014 9:57 AM in response to TLFonseca

When your mac freezes - take a note of the exact time and seconds of the freeze...

Make sure your watch and the mac are in sync..time wise.


Then reboot the mac and open (from utilities) console..


1) Choose to show all messages

2) Scroll down to the time of which your mac froze.

3) Post 50-100 lines before time of freeze (Make sure you edit out any personal info. if any)

Nov 10, 2014 11:03 AM in response to TLFonseca

In the meanwhile I've a new MacBook Pro (Retina, 15', Mid 2014), NVIDIA GeForce GT 750M 2048 MB as the GPU Panic was caused by a hardware defect. After using the new system for a week now, the original problem


Event: GPU Reset

Intel GPU Hang Summary


started again....

Spending such a big amount of money for a system that crashes from time to time isn't very satisfying and of course not the quality Apple has delivered in the past.

Nov 10, 2014 11:26 AM in response to pbcoder

for what its worth - I'm sitting here with a rMBP 2014 SSD and Geforce 750. I have not once had any GPU issues. I program GPUs for VFX - do Video and photo Editing with just about any Mac App available.


I would take that Mac to the store immediately and demand a replacement. Again. As you must be having another Monday-Production-Item.


One can also purchase a 3000 Windows PC. And have Software Bugs... Not saying Yosemite aint having bugs but simply put. There is no other lap top available and purchasable by humans on this here planet which will enable me to do the things I accomplish on rMBP. I HAVE tried, I even have a top-nitch windows laptop sitting here (Compatibility Check for our VFX software) and it is not remotely comparing to its $400 cheaper, counterpart, the Retina MacBook Pro.


And it runs Windows which is as intuitive as an 1978 Main Frame IBM.

Nov 13, 2014 9:48 AM in response to Matt.Hias

Hi,


I also have those "funny" screenshots in Safari, mostly when using a TYPO3 CMS backend. What I saw was some Microsoft things when screen started blinking. So first I thought maybe the combination of MS Office and Silverlight plugin in Safari could be the case. So Silverlight has been deactivated (remove silverlight.plugin from /Library/InternetPlugins).


The problem startet in the afternoon on Nov. 4th with a freeze, after the Update to Yosemite on Nov, 1st. The small popup with the "A graphic problem has been found" came again and again when I clicked on report or ignore. I then even could not connect my Thunderbolt Display - the display had no reaction.

One day later, in the evening, I had a freeze again, but after restart, the popup had gone. Strange.

AppleCare could not help me out so I had a meeting in the Apple Store on Monday. They did a Hardware Test via Network and everything was fine. So they took my Macbook Pro early 2013 and did a fresh Yosemite install.

As I need the Mac for my daily work, I could not test very long with the fresh install, just about 10 minutes, but there was no error. So I took the migration tool and copied back the backup from Time Maching (which took 6 hours for 520GB from an external TB harddisk). On Tuesday evening, the blinking and freezing in Safari came up again.

So on Wednesday i removed Silverlight, but the error came again, also today.

This time I was lucky to find this post, so I could tryout the helpful tip to deactivate the automatic graphics card switch. Since then (about 7 hours) the Mac runs without error.


But please, Apple, I´ve bought an over 3.600 Euro expensive machine to be sure to have one of the best tools for my daily work as software developer. I think the hardware is fine, but Yosemite has it´s problems. I hope you´ll fix that issues asap.

Nov 13, 2014 11:50 AM in response to TLFonseca

Running into the same problem. Random blocks of corruption.


System:

MacBook Pro (Retina, 15-inch, Late 2013)

Model Name:MacBook Pro
Model Identifier:MacBookPro11,3
Processor Name:Intel Core i7
Processor Speed:2.6 GHz
Number of Processors:1
Total Number of Cores:4
L2 Cache (per Core):256 KB
L3 Cache:6 MB
Memory:16 GB
Boot ROM Version:MBP112.0138.B11
SMC Version (system):2.19f12


The avatars on this site are messed up due to this bug:


User uploaded file

Nov 13, 2014 11:57 AM in response to Knertified

Those images are the same as I'm seeing them both in a browser window and also in graphic-heavy applications like Photoshop. Like others, I see it maybe once or twice every few days when I have a browser open with too many tabs or another app that is using up a lot of memory. I never see it when I have only Mail or a single window open.


This is bittersweet in the sense that I'm not happy with the random artifacts happening, but I am glad to hear that it's not just my laptop. I was concerned that my graphics chip was going out and was going to have to be fixed. Now just a matter of waiting for Apple to respond to an evident software issue.

Nov 13, 2014 1:29 PM in response to delook

delook, unfortunately you cannot do that in Terminal alone. ASD can only be run at the Apple Store or an Apple Service Provider, this is the network-booted hardware tests merzilla wrote about. It is a specially crafted OS X that runs a dedicated diagnostics application in a root account or even an EFI application for lower level tests if the machine cannot boot the OS.

Your best option using Terminal is sysdiagnose, but it only consists of reports on system state, most of them already available in some form or another in the running OS : syslog, lsof, IORegistery dumps and so on.

AHT (or Apple Diagnostics depending on your rMBP model) which can be run by holding the D key on startup may report something if this is a severe hardware issue, but some hardware glitches cannot be caught by those, especially GPU-wise because no switching tests are performed. For example my first logic board passed extended duration AHT but did fail ASD.

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

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