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All replies
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Helpful answers
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Jan 12, 2015 6:00 AM in response to cloninger1968by SychiO,Sadly, I have to tell you that the 10.10.2 beta doesn't fix our problem.
I just installed it on my rMBP 2012, and the computer crashed again, on the same "heavy" pages that used to make it freeze before.
The symptoms are the same: mouse cursor is moving, but nothing else is working.
*SAD*
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Jan 12, 2015 9:54 AM in response to CTby BRJP,Have a heart Level 6 CT. I agree its not true to the subject but it is somewhat related. And people are humans, not robots.
The lack of relevance in some of the posts is less of an issue than Apples tight-lipped response to people having trouble and becoming frustrated. My steer? Lets spend our time lobbying Apple and collaborating rather than exercising our Forum OCD on what represents a poor match for posting.
(CT, before you ask, there are some people in other forums that actually like me! And I don't mean no harm here either. :-) )
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Jan 12, 2015 12:49 PM in response to TLFonsecaby Necka,had same problems like most of you. my MacBook Pro (Retina, 15-inch, Early 2013) always get stuck, specially when i try to play a game like wow.
then had to restart 2-3 times to get it work again. i tried clean install etc. but nothing helped. talked to apple but had no more warranty .... they wanted 500 Euro for logic board replacement.
somebody in this thread said that he opened his mac, cleaned it and replaced the cooling paste. i tried it on my own. i opened the mac and it was so dirty, really really dirty and the pasted was like dry. i cleaned it and replaced the paste. now the mac is working for 3 days and no problem. before i was not able able to play world of warcraft for 10 min ... now i can play for hours and no problem. its like new !
hope could help somebody and sorry for bad english ....
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Jan 12, 2015 1:17 PM in response to TLFonsecaby Kotevode,MacBook Pro Retina 15 Mid 2012, have the same problem. Laptop always freezes when using Nvidia card with difficult tasks.
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Jan 12, 2015 1:55 PM in response to TLFonsecaby Eriksrocks,I also have this problem. Mid-2012 15" Retina MBP on Yosemite 10.10.1. Tempted to take it into Apple, but it only happens on average maybe once per week for me, so it's not really aggravating enough to have to deal with the hassle of a logic board replacement. Apple needs to deal with this ASAP though.
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Jan 12, 2015 6:34 PM in response to Neckaby nrj45,You saved my day. When I went to Apple, they suggested to replace the mainboard, in fact it's just a matter of dry thermal paste !!!
Mine would crash more and more until no boot possible (from once per week to more times per day). I thought my nvidia chip was burnt and now after thermal paste replacement : magic.
Since my first boot after thermal paste replacement I could start a music in itunes, put the animation on, play with gfxcardstatus (switched more times between the 2 cards), attach a thunderbolt display (while itunes animation playing)
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Jan 12, 2015 11:47 PM in response to bjp907by Shmup Fiend,I can't get in to details because people who think too highly of themselves will be upset that it isn't the topic of the thread but I used Xcode tools to change the script inside the PKG file. It was a one line code change that made it ignore that my machine wasn't a Mac Pro.
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Jan 12, 2015 11:50 PM in response to WilsonLaidlawby Shmup Fiend,Correct, but if you've used PC drivers from NVIDIA you know they use the same driver for most of their cards. They don't list a 650M because Apple doesn't allow us to install an updated one. So just use one of the other Mac Pro drivers which they DO allow.
For example, the drivers for the Quadro K5000 for Mac work just fine.
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Jan 13, 2015 12:48 AM in response to Shmup Fiendby Kevincjz,Bump. Encountered this very same issue on my 2012 rMBP. ):
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Jan 13, 2015 9:39 AM in response to TLFonsecaby brianjsw,Head hung in shame.... Well I promised I would update again if I had another freeze up. I had cleaned all the dust out of the heat sinks in my rMBP and had been hopeful that would fix the issue. Well, it didn't. Crashed again with "Intel GPU Hang Summary" in Console...
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Jan 13, 2015 6:03 PM in response to TLFonsecaby frookt,Hello, everybody!
Today i've got my laptop (MBP late2013,nvidia 750) from Apple repair with the new mainboard.
First thing is i tried to freeze it usual way by switching between cards (enable/disable Automatic graphics switching). And i could not!
I tried several hundred times. Before repair i always could to hang it their.
Hello to everyone who thinks that this is only software problem.
I'll write here if something changes.
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Jan 13, 2015 6:45 PM in response to TLFonsecaby dabenzhu,Hello
I have a Mid 2012 Retina MacBook Pro too, and also upgraded it to Yosemite.
I met same problems ( sudden freeze, black screen, etc), and had to do hard reset. Recently it is getting more frequent, several times one day.
Now I tried to lock it to integrated graphic card or NVIDIA G650M by gfxstatus, and it seems worked.
I'm not sure if it is software problem or a hardware problem, and I will take this to apple store for a diagnose.
but if so many people met same problem with same Mid 2012 retina macbook and with same Yosemite, it looks like a software problem or a low-level software driver problem. ( when using 10.9 Mavericks, I didn't meet so many crashes and freezes. maybe only twice per year ).
so please apple check this issue and make a fix if possible.
I post the error log here that I met yesterday:
Anonymous UUID: D42C163D-F3DF-F483-BE5B-2CA83E63A6BE
Tue Jan 13 19:19:40 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff7f8fac78b6): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1134
Backtrace (CPU 2), Frame : Return Address
0xffffff8143523db0 : 0xffffff800cf3a811
0xffffff8143523e30 : 0xffffff7f8fac78b6
0xffffff8143523e70 : 0xffffff7f8faca67a
0xffffff8143523ea0 : 0xffffff800d4db3cd
0xffffff8143523f00 : 0xffffff800cf6be13
0xffffff8143523fb0 : 0xffffff800d0192c7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f8fabc000->0xffffff7f8facffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8fab4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8e45d000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f8d724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8daed000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f8fab7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000cc00000
Kernel text base: 0xffffff800ce00000
__HIB text base: 0xffffff800cd00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 98968527985
last loaded kext at 6945481110: org.virtualbox.kext.VBoxNetAdp 4.3.14 (addr 0xffffff7f8fc2c000, size 28672)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.3.14
org.virtualbox.kext.VBoxNetFlt 4.3.14
org.virtualbox.kext.VBoxUSB 4.3.14
org.virtualbox.kext.VBoxDrv 4.3.14
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDAHardwareConfigDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.7.21
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.nvidia.NVDAStartup 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B05, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
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Jan 17, 2015 2:47 PM in response to TLFonsecaby frookt,Hello, everyone.
Less than a week passed since i changed mainboard on my MBP late 2013. I try periodically to hang it. And today it was success. I could hang it several times by switching between discrete and internal cards (all is freeze, only mouse cursor is moving). I noticed 1 thing that this is can be happened only when temperature of the laptop is high. (Temp above top buttons).
I don't know what to do. I can change mainboards every week. But is it make any sense? Or may be change MBP to one with one card only. I don't know.
And now i agree that this is software problem. Or almost all of the mainboards are defective.
Anyone has success try to change driver to Mac Pro, as somebody wrote above?
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Jan 18, 2015 12:18 AM in response to frooktby that was my alias,Re-installing the operating system (like I did), and waiting for Apple to fix the issue with an update are your only options.
Doing the former thing will lower your chances of crashing and make everything noticeably faster.
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Jan 18, 2015 8:57 AM in response to TLFonsecaby NickMod,My MBP Retina Mid 2012 has this issue... I think it is an hardware related problem, because I noticed it with Lion too (red orizontal lines working, and gray display on boot).
Now, with Yosemite, the display hangs on, sometimes the mouse still move, and if, for example, I am in a skype call or using a music player, I still hear (and talk on skype).
Frequently it appens opening Photoshop; other times, if I have Firefox (with a lot of tabs opened) and other software developing tools...
Nothing from Apple?!? There are a lot of discussions on this problem....
We have to produce without loosing our work!!