TLFonseca

Q: MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac

 

How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

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Q: MacBook Pro (Retina, Mid 2012) freeze with Yosemite

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  • by Blizzke,

    Blizzke Blizzke Oct 30, 2014 8:29 AM in response to michaeljk2
    Level 1 (5 points)
    Oct 30, 2014 8:29 AM in response to michaeljk2

    You can lock it to the discrete graphics, its the switching that makes it crash imo.

    I have it locked on the nvidia card you should be fine, and have external monitors.

  • by ninjaguy,

    ninjaguy ninjaguy Oct 30, 2014 8:33 AM in response to Blizzke
    Level 1 (0 points)
    Oct 30, 2014 8:33 AM in response to Blizzke

    But that is kinda superfluous, as removing the checkbox in the automatic switching in the Energy Saver settings, will make OS X use the discrete high performance GFX all the time, according to the explanatory text below the checkbox.

  • by michaeljk2,

    michaeljk2 michaeljk2 Oct 30, 2014 8:42 AM in response to Blizzke
    Level 1 (0 points)
    Oct 30, 2014 8:42 AM in response to Blizzke

    Just see my posting from Oct 24, 2014 7:49 AM in this topic - I'm currently using the dedicated GPU only to avoid the switching, no freezes since then. But this comes with other negative effects (Macbook becomes warmer, higher energy usage, ...). It's just a workaround but no final solution.

  • by Symanski,

    Symanski Symanski Oct 30, 2014 3:24 PM in response to TLFonseca
    Level 1 (14 points)
    Oct 30, 2014 3:24 PM in response to TLFonseca

    I deleted Flash from my system and that has helped a huge amount, but not entirely solved the problem either.   Only using Safari.

     

    Plus it seemed that avoiding "The Scotsman" website helps too; wouldn't crash it right away but avoiding it the system runs for longer.

     

    Sorry I can't help more than that, but thought the deleting Flash might be worth a try if you can live without it.

  • by dash1e,

    dash1e dash1e Oct 30, 2014 8:09 PM in response to Symanski
    Level 1 (4 points)
    Mac OS X
    Oct 30, 2014 8:09 PM in response to Symanski

    I'm suffering of the same problem: generally during internet browsing with safari, but even with iphoto or other tools.

    The screen freeze, I can move the mouse, but nothing else works.

    So I've deleted flash, I've disabled GPU switch, and I hope to be able to work without problem till the next update.

     

    But my crash reports show always the same header and in my case seems something related to Dropbox:

     

    Process:               garcon [4836]
    Path:                  /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon
    Identifier:            com.getdropbox.dropbox.garcon
    Version:               1.3 (1)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           garcon [4836]
    User ID:               501
    
    
    Date/Time:             2014-10-31 03:25:06.170 +0100
    OS Version:            Mac OS X 10.10 (14A389)
    Report Version:        11
    Anonymous UUID:        1DF2FD73-94BE-B829-B9A0-E7236FE03208
    
    
    Sleep/Wake UUID:       87420264-0A40-4B0B-AE75-76F3A6173970
    
    
    Time Awake Since Boot: 120000 seconds
    Time Since Wake:       28000 seconds
    
    
    Crashed Thread:        3  Dispatch queue: service sync
    
    
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    
    
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'removing inactive plug-in <PKPersonality:0x61000014d7e0 com.getdropbox.dropbox.garcon(1.0) 40457D5E-1504-4B24-BD50-104566288697>'
    terminating with uncaught exception of type NSException
    abort() called
    
    
    Application Specific Backtrace 1:
    0   CoreFoundation                      0x00007fff8c4ec64c __exceptionPreprocess + 172
    1   libobjc.A.dylib                     0x00007fff9164e6de objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff8c4ec42a +[NSException raise:format:arguments:] + 106
    

     

    I cannot understand why, but all my reports are consistent on this:

    Schermata 2014-10-31 alle 04.08.03.png

  • by bkribbs,

    bkribbs bkribbs Oct 30, 2014 8:45 PM in response to dash1e
    Level 1 (0 points)
    Oct 30, 2014 8:45 PM in response to dash1e

    Just thought I'd chime in, 2012 15 inch rMBP with 650m, also experiencing freezing. This is a major problem, and I now am about to have to redo some work I lost due to my computer freezing.

  • by Blizzke,

    Blizzke Blizzke Oct 30, 2014 10:43 PM in response to Symanski
    Level 1 (5 points)
    Oct 30, 2014 10:43 PM in response to Symanski

    Screen freezes but the mouse can still move is how it presents itself here too. I've had two crashes during wake-up as well though, where the macbook simply would not wake up anymore and all of a sudden I get a login at a lower res than before and the popup that it restarted due to a graphics problem. The logs show the same GPU Reset in both cases. Most crashes for me occur while browsing a pretty heavy site in Chrome (usually Thingiverse with its unlimited scrolling) but not always.

  • by reghu,

    reghu reghu Oct 31, 2014 6:18 AM in response to TLFonseca
    Level 1 (0 points)
    Oct 31, 2014 6:18 AM in response to TLFonseca

    Seems like this is an old problem, still not fixed after a year or so. It used to be specific to Early 2011 MBPs (somehow I was spared until now), and with Yosemite update the bus has started appearing on other models as well. Here's the original thread (it's 600+ pages long, with 9000+ posts, needless to say it doesn't look like the problem is going to get fixed anytime soon) - 2011 MacBook Pro and Discrete Graphics Card

     

    There's even a website I see posted on that thread (http://action.mbp2011.com/ - no affiliation, but this is the problem I'm seeing on my mac!). Over 21,000 people have signed the petition, this is widely reported, and apparently no action yet from Apple after months!

  • by Lightpro,

    Lightpro Lightpro Oct 31, 2014 6:25 AM in response to reghu
    Level 1 (0 points)
    Oct 31, 2014 6:25 AM in response to reghu

    Hi,

     

    @reghu: The problem you describe is a completly different one and has nothing to do with the problem with the mbpr. The mbpr freezes when it changes the gfx from integrated to discret or discret to integrated.

     

    Cheers, Ingo

  • by reghu,

    reghu reghu Oct 31, 2014 8:50 AM in response to Lightpro
    Level 1 (0 points)
    Oct 31, 2014 8:50 AM in response to Lightpro

    @Lightpro, have you read that thread, and looked at that website? To me that's exactly the same issue as this one (GPU crash when switching between the cards). Care to explain how they're different?

     

    I landed on that thread from here: http://fieldguide.gizmodo.com/the-worst-bugs-in-os-x-yosemite-and-how-to-fix-the m-1652690924/

  • by Lightpro,

    Lightpro Lightpro Oct 31, 2014 9:12 AM in response to reghu
    Level 1 (0 points)
    Oct 31, 2014 9:12 AM in response to reghu

    Hi,

     

    just take a look at the screens at the website http://action.mbp2011.com/. Thats a completly different fault than switching between the gfx cards. In this case the system just hangs showing the normal desktop and a working trackpad etc (even music is played), but you can't click anywhere and have to shutdown the computer.

     

    Cheers, Ingo

  • by reghu,

    reghu reghu Oct 31, 2014 9:39 AM in response to Lightpro
    Level 1 (0 points)
    Oct 31, 2014 9:39 AM in response to Lightpro

    Hi @Lightpro,

     

    Now I get it - I think I have BOTH the problems! Most of the times I see the screens shown on that website, when I am forced to restart, but sometimes I have the system-hangs as described in this thread. Logs show a GPU Reset event. I just thought they're both symptoms of the same problem.

     

    This doesn't look good!

  • by rkilcoyne,

    rkilcoyne rkilcoyne Nov 1, 2014 8:59 AM in response to TLFonseca
    Level 1 (0 points)
    Nov 1, 2014 8:59 AM in response to TLFonseca

    I have officially rebooted my 2013 MBP Retina more times since installing Yosemite than I have rebooted all my Macs in the past 10 years. This is ridiculous. Please fix ASAP Apple -- this is starting to feel like a Windows Experience™.

  • by dash1e,

    dash1e dash1e Nov 1, 2014 10:09 AM in response to TLFonseca
    Level 1 (4 points)
    Mac OS X
    Nov 1, 2014 10:09 AM in response to TLFonseca

    Disable the GPU switch (from integrated to discrete) seems to solve the problem. But it is not acceptable as solution!

  • by Blizzke,

    Blizzke Blizzke Nov 1, 2014 10:29 AM in response to dash1e
    Level 1 (5 points)
    Nov 1, 2014 10:29 AM in response to dash1e

    It really isn't [a solution].

     

    And for me the graphics performance in general is seriously below par (even with discrete forced).

    My brand new "top of the bill macbook pro retina" performs extremely sluggish and lags on nearly every windows operation, whereas my 2 year old macbook on Maverics performed über smooth. I am really hoping that this is a Yosemite glitch ánd that it will be fixed by Apple.

     

    I've been a very happy Apple user for over 6 years now, but in a couple weeks my older macbook retina started experiencing the GPU Panic bug (and also the Wifi problem on Yosemite) and is now in for repairs, and the one I bought to replace it (it's my work PC, no laptop, no money) is seriously slow and annoys me to bits. So my Apple fan-ness is below zero at the moment.

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