55699

Q: Unable to Access Applications Folder After Upgrade to Yosemite

After upgrading to Yosemite, WiFi connection became very sluggish. The Applications folder becomes unaccessible. When attempting to open the folder, the grey spinning circle appears at the bottom right corner indefinitely.

 

Already tried repairing permissions and repairing disk.

 

Anyone has the same problem?

iMac (21.5-inch, Late 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:36 AM

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Q: Unable to Access Applications Folder After Upgrade to Yosemite

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  • by another_john,

    another_john another_john Oct 18, 2014 11:39 AM in response to - Seb -
    Level 1 (5 points)
    Oct 18, 2014 11:39 AM in response to - Seb -

    Seb,

    Are you sure you do?

    If you install from scratch, then you shouldn't have old applications still lingering in /Applications.

    Have you followed the work we did to move those old apps either to another directory or to heaven?

    Then have you restarted Finder and Dock?

    If so that should, hopefully, have fixed you to.

    Good luck, John

  • by - Seb -,

    - Seb - - Seb - Oct 18, 2014 12:00 PM in response to another_john
    Level 1 (0 points)
    Oct 18, 2014 12:00 PM in response to another_john

    Hey John,

    yes, I did a clean install.

    100% vanilla - no applications installed. (Just the stock ones.)

     

    I talked to the apple support today, they told me they've had already a few (very few) calls

    about this issue - The guy on the phone said he would talk to some devs about it.

     

    I really hope they will fix this - I already tried various stuff to get rid of this problem,

    so far: no luck. (Resetting PRAM, deleting Finder.plist, trying a new user-account, reinstalling and so on...)

     

    My only workaround for now is using list-view (or anything except icon-view)...

  • by ku16610,

    ku16610 ku16610 Oct 18, 2014 3:49 PM in response to - Seb -
    Level 1 (0 points)
    Oct 18, 2014 3:49 PM in response to - Seb -

    I have got the same problem on 2 machines i upgraded to 10.10 , the original one i reported in a bug report so hopefully apple will do a fix some day.

  • by 55699,

    55699 55699 Oct 18, 2014 7:46 PM in response to another_john
    Level 1 (0 points)
    Oct 18, 2014 7:46 PM in response to another_john

    Is there a way to access terminal without accessing the Utilities folder inside the Applications folder?

     

    It seems like this problem is not so serious for some users (i.e. they are able to access the Applications folder in all other view options other than icons view).

  • by another_john,

    another_john another_john Oct 18, 2014 8:57 PM in response to 55699
    Level 1 (5 points)
    Oct 18, 2014 8:57 PM in response to 55699

    That is a good question. I suppose you would have to boot to single user and fix /Applications there if you don't have Terminal pinned already to the Dock.

    Luckily I keep it pinned, and am able to run it. In some ways all this gui lock down takes away our basic OS access, but the stability is worth it versus linux in my eyes. I'm pretty surprised that a bug like this lasted this long for Apple. I don't like testing OS code, but wasn't there a massive public beta. I assumed the cost of participating in something like that would be testing things and reporting back issues like this. Oh well, hopefully this is addressed soon.

  • by Technobilder,

    Technobilder Technobilder Oct 19, 2014 1:58 AM in response to another_john
    Level 1 (11 points)
    Mac OS X
    Oct 19, 2014 1:58 AM in response to another_john

    To your knowledge - I also have a MacBook Pro Late 2012.

     

     

     

    If I "Duplicate" my Applications Directory - the copied version is empty.

    If I try to Burn the Applications dir on CD/DVD all I get is a "The source dir is empty" errormessage.

     

    But I can type a programm name into spotlight and get it listed, I can also run that programm - so its on the disc.
    In the spotligt result window, I can also grab the program icon and move that to another folder - and the program is listet there with no problem I can also run it from there - but the original entry is still in "Applications" when I do a " ls -l /Applications " in Terminal.

     

    I can also use the programm "AppCleaner" and get all programms listet there - so I was able to remove all the old ones that are incompatible - but it didn't solve the problem.

     

    What I just found was, that if I try to search for "Festplattendienstprogramm" (german for "DiskUtility") - this is not found, but it looks that the finder crashes while spotlight is searching for that.

     

    I also get a lot of incorrect a group rights errors like:

    Abweichende Zugriffsrechte für „Library/Java“, Soll-Wert: drwxr-xr-x , Ist-Wert: drwxrwxr-x .

    Gruppe von „Library/Preferences/com.apple.alf.plist“ ist 0, korrekt wäre 80.

    Der Benutzer von „private/var/db/displaypolicyd“ ist 244, korrekt wäre 0.

    Gruppe von „private/var/db/displaypolicyd“ ist 244, korrekt wäre 0.


    So maybe there's a problem too.

  • by Technobilder,

    Technobilder Technobilder Oct 19, 2014 2:00 AM in response to another_john
    Level 1 (11 points)
    Mac OS X
    Oct 19, 2014 2:00 AM in response to another_john

    How can I repair access right via Terminal ?

     

    I aleady did a repair on starup with CMD-R and then using diskutility to repair the disc and the access right - but this only shows many group right errors but I'm not sure if these get fixed - because after the repair the problem still is there and not fixed.

  • by - Seb -,

    - Seb - - Seb - Oct 19, 2014 2:22 AM in response to Technobilder
    Level 1 (0 points)
    Oct 19, 2014 2:22 AM in response to Technobilder

    Hey Technobilder,

    I've got the same problem as you. I cannot fix the permissions on displaypolicyd.

     

    Here is my Disk Utility log:

    Der Benutzer unterscheidet sich auf „private/var/db/displaypolicyd“, korrekt wäre 0, Benutzer ist jedoch 244.

    Gruppe unterscheidet sich auf „private/var/db/displaypolicyd“, korrekt wäre 0, Gruppe ist jedoch 244.

    „private/var/db/displaypolicyd“ wurde repariert

     

    But after a reboot and running Disk Utility again - nothing is fixed. Same problem with displaypolicyd.

  • by ku16610,

    ku16610 ku16610 Oct 19, 2014 10:36 AM in response to - Seb -
    Level 1 (0 points)
    Oct 19, 2014 10:36 AM in response to - Seb -

    Yeah i tried the disk utility to fix perms , fix problems and never got any where.

    Its really worrying that this sort of things can get through testing...

  • by ku16610,

    ku16610 ku16610 Oct 19, 2014 12:31 PM in response to ku16610
    Level 1 (0 points)
    Oct 19, 2014 12:31 PM in response to ku16610

    Okay I was bored and fed up , I moved each app into a new folder called "NOTWORKING"

     

    with terminal whislt keeping both the applications and NOTWORKING folders open

    after many apps were moved i noticed that moving Litecoin Ticker.App into NOTWORKING the folder would not appear in the new folder.

     

    So after removing this app from applications then rebooting my problem was solved.

     

    I will update if i find any other apps that seem to do this.

     

    Okay have done this on a second machine now and confirm this fixed the problem.

     

     

    Solution ::

    --------------

     

    Open Terminal

    cd /Applications/

    sudo rm -rf "/Applications/Litecoin Ticker.app"

    Password:

    [/Applications] $  killall Finder

     

    And from this point your Applications folder should now list fine.

  • by Technobilder,

    Technobilder Technobilder Oct 20, 2014 12:07 AM in response to ku16610
    Level 1 (11 points)
    Mac OS X
    Oct 20, 2014 12:07 AM in response to ku16610

    I can confirm that - I also had Litecoin Ticker App installed and after deleting it via Terminal s described my Applications directory now gets listet !

  • by 55699,

    55699 55699 Oct 20, 2014 6:50 AM in response to another_john
    Level 1 (0 points)
    Oct 20, 2014 6:50 AM in response to another_john

    Any idea how can I delete the apps in Single User Mode?

     

    I used the sudo rm -rf "/Applications/xxx.app" command and saw the rm process running.

    But when I list the files in the applications folder, the deleted apps are still listed.

     

    I am unable to access terminal because it is not pinned to my dock. I cannot access terminal from spotlight.

  • by - Seb -,

    - Seb - - Seb - Oct 20, 2014 9:51 AM in response to 55699
    Level 1 (0 points)
    Oct 20, 2014 9:51 AM in response to 55699

    I've found something that helped me...

     

    Go to: User ▸ <YOUR USERNAME> ▸ Library ▸ Saved Application State

    Copy com.apple.finder.savedState to the Desktop (as Backup) and delete it from the Saved Application State folder.

    Reboot.

     

    - This at least worked for me. (Hopefully it will stay that way!)

  • by - Seb -,

    - Seb - - Seb - Oct 20, 2014 10:00 AM in response to 55699
    Level 1 (0 points)
    Oct 20, 2014 10:00 AM in response to 55699

    Okay, forget it. - Problem reoccurred.

  • by ku16610,

    ku16610 ku16610 Oct 20, 2014 10:31 AM in response to - Seb -
    Level 1 (0 points)
    Oct 20, 2014 10:31 AM in response to - Seb -

    Shift + Apple key + G then enter /Applications/Utilitiles/

     

    for all those who can't load terminal

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