Printing on Yosemite is anyone haveing problems?

II've done the install of Yosemit, but I'm now unable to print on either of my printers, all the software for the printers are uptodate, just wondered if anyone else has had this problem and how did you rectify it?


many thanks

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 5:30 AM

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211 replies

May 7, 2015 6:25 AM in response to Robert36340

I am convinced that this problem is a result of wi-fi connection of the Macbook to the network. I've had similar problems through all iterations of Apple operating systems. The only way I've found to solve this is to do the following:

a) Set a static IP address on the printer.

b) Restart the network router and hubs.

c) Add the printer using LPD and the static IP address.

d) If problems arise in the future, simply restart network router and hubs.

May 25, 2015 1:12 PM in response to mfromprince

After reading your solution, I tried it on my HP LaserJet 3050 Printer. Using the default HP LaserJet 3050 driver, I could print Textedit, MS Word, and Emails but PDFs and Web Pages would not print. I did what you suggested and now everything prints:


1. Under the apple menu (upper left corner of the screen), go to System Preferences

2. Click on Printers and Scanners

3. If you have the HP LaserJet 3050 driver loaded, choose it, then click on the minus sign at the bottom to remove the driver

4. Click on the plus sign to add a different printer driver

5. The HP LaserJet 3050 should be shown in the Add Pop Up window

6. Click on HP LaserJet 3050

7. You will see "Use: HP LaserJet 3050" at the bottom with "up" and "down" symbols to the right. Click on it and choose "Generic PCL Printer" as the driver to use

8. Click the "Add" button to install the driver.

9. The driver should now be on the Printer and Scanner window

10. Choose the new driver and the 3050 should now be able to print PDFs and Web pages

If you have a nonfunctional HP printer and it is PCL capable, the solution should work. It may work on other brands as well so give it a try with the generic printer drivers instead of the specific printer driver.

Jun 29, 2015 9:06 AM in response to Robert36340

Yes I've had two separate problems and the issue seems to be that when Yosemite is installed, it resets many of the settings on your printer.


1. the first thing that happened is the auto feeder stopped working. I could scan single copies on flatbed but it wouldn't access the feeder for multiple copies. called HP support and she took control of my computer you have to go to the HP controls/settings page and recheck the auto feeder box which Yosemite had changed to single copy/scan


2. a few days later the printer stopped printing. it was still connected to my mac and mac would send things to print but nothing printed although the icon on the mac said 8 items in the queue. called HP support again, and again Yosemite had reset things. she had me go to the printer controls (on mac) and delete one of the two pics of the printer. go to apple system preferences select printers highlight the printer icon that has a yellow lite on it and delete it with the minus sign at bottom. then click + sign and highlight and add your printer back. when you do that go to bottom of that page and under printer name select your printer name (YOS will have changed it). then under Use, it will have changed that to Air Print but click on it and change it back to your printer model. that should do it.


I'm expecting more of these little glitches from settings being reset. but they didn't start right away with Yosemite but maybe 3 weeks after and then in rapid succession

Jul 2, 2015 12:47 PM in response to Robert36340

I had this trouble too, with my Epson. While resetting didn't work, I found that my scanner has its own "Image Capture" equivalent. For those who also have Epsons, you can open the Print/Scan section in System Preferences, then click the scanner that shows up (this should happen even if it's not available on Image Capture). Open Print Que/Scanner, then click Scanner in the corner of either of the windows that would have popped up. This opens your own special scanner box, as Image Capture used to. I don't know if this works on other products, but it did with mine.

Jul 2, 2015 1:30 PM in response to PinkPlacebo

Yes I've had two separate problems and the issue seems to be that when Yosemite is installed, it resets many of the settings on your printer.


1. the first thing that happened is the auto feeder stopped working. I could scan single copies on flatbed but it wouldn't access the feeder for multiple copies. called HP support and she took control of my computer you have to go to the HP controls/settings page and recheck the auto feeder box which Yosemite had changed to single copy/scan


2. a few days later the printer stopped printing. it was still connected to my mac and mac would send things to print but nothing printed although the icon on the mac said 8 items in the queue. called HP support again, and again Yosemite had reset things. she had me go to the printer controls (on mac) and delete one of the two pics of the printer. go to apple system preferences select printers highlight the printer icon that has a yellow lite on it and delete it with the minus sign at bottom. then click + sign and highlight and add your printer back. when you do that go to bottom of that page and under printer name select your printer name (YOS will have changed it). then under Use, it will have changed that to Air Print but click on it and change it back to your printer model. that should do it.


I'm expecting more of these little glitches from settings being reset. but they didn't start right away with Yosemite but maybe 3 weeks after and then in rapid succession

Jul 2, 2015 2:12 PM in response to PinkPlacebo

thanks everyone for feedback and additional solutions. had no idea the problem was so widespread. As expected I've had a couple more problems since my first post. Yosemite seems to be creating widespread incompatibility issues and you never know what's next, but here are my last two.


1. this one was my third printer problem since installing Yosemite. the printer stopped communicating with my macbook air. everything was set correctly. the wireless was on with password, email set up, no error messages, blinking lights etc. but if I tried to set up a scan from the printer it couldn't find the mac even though the network was set up. called HP again and though perplexed at first he eventually traced to yet another resetting problem which sounds similar to what one of you reported - the I.P. address. of course I hadn't touched or changed anything, but somehow the address on the mac was changed and wrong and therefore didn't match the printer. the fix went relatively quickly once diagnosed. for those of you who have an HP product, and unless you're a hi tech whiz, or like the challenge, I strongly recommend calling HP support. They've been fantastic all three times, they actually answer the phone quickly, and usually will just take control of your computer with your permission and explain what they're doing. This is a marked contrast to support at ATT (my ISP), Norton, and McAfee which is where part II comes in.


2. I noticed this strange little bug like thing flying around my screen causing the screen to jump up and down, and then lots of weird strings of text and numbers at the bottom of the screen. did some research and although mac is not supposed to get viruses, this one got through McAfee. It is called comet. This is in addition to the fact my mac has been noticeably slower since loading Yosemite, especially when loading up, and several times screen went blank or it just quite and a big error message came up saying it had to shut down. I can't be sure Safari isn't partly responsible but researching online this comet thing getting into macs with Yosemite is widespread and its hard to find and get rid of. I only have McAfee because ATT my ISP, provide it free of charge. But after this I decided to go back to Norton and ordered a download. couldn't install it so a Norton rep got on and worked on it at least two hours and could not install it because of the McAFee but could not find the McAfee software or remove it. Their own instructions didn't work. So then I called ATT and spent another two hours with them and they couldn't fix it either and I got disconnected and didn't call me back. next day I called again, got a different person who wen through all the same instructions but it didn't work, and finally told me I'd have to call McAfee support. tried to explain ATT was providing it so it was their responsibility but she blew me off. So I called McAfee and went round and round with them and they refused to help and told me to call ATT back because their software provided by ATT requires an ATT rep familiar with it to troubleshoot. called ATT back and that person was not there, so another guy went through the motions without success and finally had a great idea to install a new McAfee which would find the old software and knock it out to install the new and that's exactly what happened and we were getting ready to then uninstall the new one and the guy just left me in the middle of the process without saying a word. someone else called back and he said the guys shift ended, so I asked - his shift ended and he just left and didn't even tell me he was leaving? I know I'm off the subject but incase any of you have ATT and this problem be prepared. So now I will try to uninstall it myself and hoping that will work. It's hard to know the root cause, but reading all the postings from mac users on yosemite with this comet virus, again I think this is a Yosemite issue. Of course McAfee is crap and made it worse but it all seems to be tied together. Anyway I hope this will be my last post. good luck to all of you and there are some great suggestions on here. Cheers

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