Robert36340

Q: Printing on Yosemite is anyone haveing problems?

II've done the install of Yosemit, but I'm now unable to print on either of my printers, all the software for the printers are uptodate, just wondered if anyone else has had this problem and how did you rectify it?

 

many thanks

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 5:30 AM

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Q: Printing on Yosemite is anyone haveing problems?

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  • by mikecaca,

    mikecaca mikecaca Mar 13, 2015 5:35 PM in response to andrewhmm
    Level 1 (0 points)
    Mar 13, 2015 5:35 PM in response to andrewhmm

    This is very si,liar to the problems I’m having with my HP Photosmart Premium all-in-one printer.  I have not been able to scan documents to my computer since I upgraded to the latest OS system which is very frustrating.

    I believe Apple should be responsible for making perfectly good printers obsolete because they have upgraded to newer operating systems.  Why doesn’t apple do something to assist us?

     

    MG

  • by bobaround123,

    bobaround123 bobaround123 Mar 14, 2015 6:54 AM in response to mikecaca
    Level 1 (0 points)
    Mar 14, 2015 6:54 AM in response to mikecaca

    I found by using a USB cable from computer to printer and have it print once that way, I was able to remove the cable and print wirelessly

  • by Democleides,

    Democleides Democleides Mar 14, 2015 9:32 AM in response to Robert36340
    Level 1 (0 points)
    Mar 14, 2015 9:32 AM in response to Robert36340

    Yosemite obviously does not like printing. I have two Kodak printers - an Office Hero 6.1 and an Office share 5500, both worked fine in Maverick. Now they both quit apps on printing unsaved files. PhotoShop quits half the time even if you save first. Kodak went out of the printer biz awhile back and has not updated their drivers. They supplied a fix to written into the system using the Console, but it's useless.

  • by mikecaca,

    mikecaca mikecaca Mar 14, 2015 10:07 AM in response to Democleides
    Level 1 (0 points)
    Mar 14, 2015 10:07 AM in response to Democleides

    Why doesn't Apple take responsibility for this?

  • by huseyinfrombromley,

    huseyinfrombromley huseyinfrombromley Mar 14, 2015 1:48 PM in response to Robert36340
    Level 1 (0 points)
    Mar 14, 2015 1:48 PM in response to Robert36340

    same problem

  • by huseyinfrombromley,

    huseyinfrombromley huseyinfrombromley Mar 14, 2015 1:49 PM in response to mikecaca
    Level 1 (0 points)
    Mar 14, 2015 1:49 PM in response to mikecaca

    i am ****** off. i can not do any work

  • by mikecaca,

    mikecaca mikecaca Mar 14, 2015 2:19 PM in response to huseyinfrombromley
    Level 1 (0 points)
    Mar 14, 2015 2:19 PM in response to huseyinfrombromley

    Any Yosemite scanner fix for HP Photosmart all-in-one printers?

  • by iknewthis,

    iknewthis iknewthis Mar 17, 2015 4:54 PM in response to Robert36340
    Level 1 (0 points)
    Mar 17, 2015 4:54 PM in response to Robert36340

    For Network Users (if applicable):

    1. Connect your Brother machine and your Macintosh to the network.
      If you have not connected the machine to your network, click here to see how to configure the Brother machine for a network.
    2. Select "System Preferences" from the Apple Menu.
    3. Click the "Printers & Scanners" icon.
    4. Click the "+" button which is located below the "Printers" section.
    5. Click the "Default" icon which is located at the top of the dialog box.
    6. Select your machine from the "Name" list.
    7. Make sure that "XXXXXXX + CUPS" is selected in the "Use" list. (Where XXXXXXX is your model name.)
    8. Click "Add". The printer is now available in the "Printers & Scanners" list.
    9. Select "Quit System Preferences" from the Apple Menu. The setup is now complete.

     

    Fixed mine like this. steps 5- 7 is important.

  • by CorpGreed,

    CorpGreed CorpGreed Mar 22, 2015 9:08 AM in response to iknewthis
    Level 1 (0 points)
    Mar 22, 2015 9:08 AM in response to iknewthis

    I have an Epson WF 3640

    Installed all the latest drivers from apple, installed the printer and scanner, both worked fine initially. 

    Tried to print a few hours later and the Printer can't be found when trying to print. 

    Tried to open the scanner and it can't connect. 

    Tried to install with epson's drivers, same thing over and over.

     

    Anyone have a fix for my issue?

    Thanks in Advance, This is driving me crazy as i consider myself pretty technical and can't stop this !!!!

  • by Warren_Cox,

    Warren_Cox Warren_Cox Mar 31, 2015 12:31 PM in response to CorpGreed
    Level 1 (0 points)
    Mar 31, 2015 12:31 PM in response to CorpGreed

    Been having similar issues with an HP and a Samsung printer tonight. HP is AirPrint, Samsung connected via Bonjour / Airport Express.

     

    Tried downloading updated print drivers - didn't fix it

    Tried deleting the printers and reinstalling them - didn't fix it

     

    Then decided to:

     

    1) delete printers

    2) Utilities / Disk Utility - Click on Macintosh HD and 'verify disk permissions' (a load of cups / print drivers will show as being incorrect)

    3) 'repair disk permissions'

    4) one complete, turn off your machine and reboot (at this point I did a PRAM reset - when the computer chimes hold P / R / Alt / Cmd simultaneously as you hear the chime. If you do it right there will be a second louder chime, the compute then boots normally)

    5) Go to system preferences and reinstall printer

     

    After that the printer seem to be working for now.

     

    Appreciate given the inconsistencies reported this may not work for all (e.g. Xerox users), but if it works for any then it's all good!

  • by Warren_Cox,

    Warren_Cox Warren_Cox Apr 10, 2015 1:24 AM in response to Warren_Cox
    Level 1 (0 points)
    Apr 10, 2015 1:24 AM in response to Warren_Cox

    Scrap that; it worked for a day, became intermittent on the following day, now when I try to connect using the same method it won't work at all.

     

    Given the numerous issues I've had in recent months with iPhoto / Aperture / printing / wi-fi networks / slow web page loading in Safari / awful iTunes Match / issues with playlist sync with iPhone (believe me the list goes on and on), Apple are about to wave goodbye to a loyal customer who has been with them since 1997.

     

    I've always been prepared to pay the premium for the build and relative reliability, but of late most of what they've launched has been approaching Microsoft standards of incompetence. Way to go Apple, and what do you do to respond to your customers??? Nothing.

  • by Warren_Cox,

    Warren_Cox Warren_Cox Apr 10, 2015 4:33 AM in response to Warren_Cox
    Level 1 (0 points)
    Apr 10, 2015 4:33 AM in response to Warren_Cox

    Just uploaded OS-X 10.3.3 and now both printers work again. Let's hope that is the end of that.

  • by the metropolis,

    the metropolis the metropolis Apr 11, 2015 5:10 PM in response to pberk
    Level 1 (0 points)
    Apr 11, 2015 5:10 PM in response to pberk

    Thank you. Your note helped. I got my printer to work doing as you said. Happy spring

  • by Tim Hassett,

    Tim Hassett Tim Hassett Apr 14, 2015 7:53 AM in response to linda m.fromupnorth
    Level 1 (15 points)
    Apr 14, 2015 7:53 AM in response to linda m.fromupnorth

    I'm having the EXACT same issue.  On 10.10.3, with a wirelessly connected Epson printer.  Been printing to it for years....no problems....great printer.  Now, after the 10.10.2 update, printing has been a mess.  Most of the time, my Macs on my home network do not see the printer and I have to power cycle it to get it to work. 

     

    I've tried:

     

    - Resetting the printing system.

    - Disconnecting and reconnecting the printer to my wireless network.

    - Removing the printer, and re-adding it via preferences.  (confirming that I have the most current software)

    - Downloading the Epson drivers and installing. 

    - Re-adding as an AirPrint printer.

    - Re-adding as a printer by selecting the model from the drop down. 

    - Installing the latest firmware for my printer. 

     

    So far, nothing is fixing this issue, and the only thing that has changed is my upgrade to 10.10.2. 

     

    **One additional thought** - I've got a current generation AirPort Extreme.  Perhaps it automatically updated itself and is now somehow blocking or manipulating printing traffic??? 

     

    Additionally curious:

     

    - Using my browser, I can still connect to the printer administration page by entering in it's IP address.

    - I can see the printer's onboard storage from the Finder.  It appears as a windows share. 

    - My wife's old iMac is running OS X 10.8, and is having this issue as well.  So I'm thinking maybe it's the AirPort.  ??

     

    So it's like the printing traffic is being blocked, but other services are available!  ??

  • by CorpGreed,

    CorpGreed CorpGreed Apr 26, 2015 6:17 AM in response to Tim Hassett
    Level 1 (0 points)
    Apr 26, 2015 6:17 AM in response to Tim Hassett

    I as well have an Epson printer (WF-3640) been printing fine up until Yosemite.  What a nightmare !  APPLE YOU NEED TO FIX THIS!,

    There have been numerous Epson updates via app store and none of them have fixed my problem.  I can install and it works fine, but as soon as the computer sits, sleeps, or is shutdown the mac can no longer find the printer when trying to scan or print.  I even was so frustrated last night i erased my entire drive and reinstalled (Yosemite) wish it was Mavericks, thinking too many drivers were installed and corrupted something.  Guess what? Didnt fix it !!!!

    I literally installed no drivers and let apple use its drivers to install, same result.  Worked for 30 minutes then tried to print again and the Mac can't find the printer.  I have noticed i get permission errors i will post it below :  Keep in mind this is a fresh install of OSX as of Yesterday.  Any help would be extremely appreciated as i have a home office and this is killing me.

     

    Disk Utility: Verify Permissions

    Verifying permissions for “MacBook SSD”Group differs on “Library/Printers”; should be 80; group is 0.Group differs on “Library/Printers/Icons”; should be 80; group is 0.Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.Group differs on “Library/Printers/PPDs”; should be 80; group is 0.

     

    Please Help !!!

    Thanks in Advance

    A very Frustrated apple customer

     

    P.S. I have tried repair permission numerous times, doesn't work !

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