iTunes restore from iPhone5 to iPhone6 failed

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iTunes restore from iPhone5 to iPhone6 failed

I'm trying to restore my new iPhone 6 from the itunes backup of my last iPhone 5 (ios 7.1.2).

The process goes smoothly, but at the end, just when the backup process is about to be completed - it says - can not restore from the backup - an error has occured. And that's it - nothing is restored..

BTW Backup is not encrypted. Findmy phone is off. Passcode lock is off too.

iPhone 6, iOS 8

Posted on Oct 17, 2014 5:52 AM

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Answer 1

brotherbasil Author

Level 1

4 points

Oct 17, 2014 6:48 AM in response to brotherbasil

I know about this iOS: If you can't back up or restore from a backup in iTunes

But, it doesn't seem to be the problem - I'm doing all as suggested in this article. iTunes is the latest. No security blocking apps. I work as administrator. I'll try to do the same operation at my Mac at home, maybe it will work. Now, I was trying to do it at my PC at work.

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