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Working Wacom Drivers for Yosemite?

I had this same problem when I upgraded to Mavericks and now it happens again with Yosemite. My old Wacom tablets no longer work. With Mavericks, only one of the legacy drivers would work. Some version in the middle (not the latest). With Yosemite, I can't get anything to work. Either it won't load the preference pane after install or it doesn't see anything connected.


I have two Wacom Tablets:

  • Intuos 2 XD-0608-U
  • Intuos GD-0608-U


Has anyone had any luck with getting an old Wacom to work? As before, Wacom doesn't seem interested in updating their drivers for legacy users. It's a shame because the equipment itself still works great. Any 3rd party alternative drivers out there?


I can't be the only one with this problem. Maybe if we put our brains together on this thread, we can find a solution.


😐

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 5:41 AM

Reply
152 replies

Jan 2, 2017 2:26 PM in response to lenashore

Now Working!


2003 Wacom Cintiq 18SX Interactive Pen Display, DVI-I to Thunderbolt Adapter and USB connections to a late-2013 iMac operating Mac OS X 10.11.6, El Capitan.


I used different parts of this thread and, after the 18SX stopped working today, was able to re-install the drivers using the following technique.


I had tried the uninstall and reinstall method a few times with the different driver’s mentioned, with no success. Then I read the post by voivod08 about using the terminal to remove all the garbage left behind that Wacom’s removal software didn’t.


With warnings like “WATCH OUT for typos as rm will delete mercilessly!!!!”, I’d rather avoid that. (I don’t think I got enough exclamation marks) Instead I used EasyFind, a free utility by DEVONtechnologies and available on the App Store. Searching my entire hard drive for “Wacom”, I found a lot of kernel, .plist, pref, library and other files that were still there. I got rid of them all, even the Safari web histories and crash reports.


I emptied the trash and restarted. I installed the latest driver listed for my Wacom Display, 6.2.0-w4, which I found posted on Wacom’s Asia driver site, posted 25 Jan, 2012. http://www.wacom.asia/en/tablet-drivers-on-facebook?tid_1=All&tid=All


I had tried to add the WacomTabletDriver to the Login Items of my Users & Groups pane in System Preferences, as recommended previously, but I could not find it using the search window in the Add file window.


Again, I used EasyFind to locate the driver at My Mac HD/Library/ApplicationSupport/Tablet. I followed the path in the Add window and checked it to hide the driver when I log in.


I would assume that others would use the latest driver listed for their tablet or display.

Oct 17, 2014 10:34 AM in response to Dan in NC

Thanks Dan. The European forums suggested that the latest driver would work. Despite thinking I'd do this, I wanted to make sure I followed procedure. So, I did an uninstall, installed the latest driver, and restarted my iMac. Still no joy.


I figure I can wait a few days to see if any one has any thoughts on the matter. I may be forced to buy a new tablet and chuck my old ones.


Thank you for your responses.

Oct 17, 2014 12:32 PM in response to lenashore

You might want to try uninstalling the Wacom drivers again, there are several different files that need to be deleted. As I recall, I had to do it a couple of times to make sure that all the files were deleted.


I deleted the files in these folders:

/Library/Application Support/Wacom

/Library/Preferences/Tablet

/Library/PreferencePanes

/Library/StartupItems/

~/Library/Application Support/Wacom

And I deleted these preference files:

~/Library/Preferences/com.wacom.pentablet.prefs

~/Library/Preferences/com.wacom.touch.prefs


The names of the folders and files might be a little different for your tablet than mine, but I think you get the idea. After you finish deleting these files, try to reinstall the driver again.


Good luck, I hate to see good hardware not being used because of driver issues.


Dan

Oct 17, 2014 7:32 PM in response to lenashore

I am currently having the same issue.


"This version of Wacom preferences isn't compatible with this version of OS X" was the first message that showed up for me while I was doing the install of Yosemite. I went into my System Preferences and clicked on the Wacom preference and it popped up with an error: "Could not load Wacom Prefrences Pane"


So I contacted Wacom.com's Customer Support (unfortunately it was passed their hours of operation) So I will have to wait until the weekend is over to hear back from them.I am assuming a driver/patch will be released to correct these issues. Yosemite is quite new, Wacom just has to hear whats happening and hopefully create a fix. 🙂

Oct 18, 2014 7:09 AM in response to lenashore

I have joy!!!!


Both of my Wacoms are now working. 6.3 (the newest) got some action, but it acted like your screen was 2" x 2". Horrible. I did as HWilliam suggested and tried one version back (6.2.). I didn't test it properly. My first step was to see if it would load in the preferences panel. When it wouldn't I assumed it wouldn't work, but it did.


So, my suggestion is first uninstall your current driver throughly and then install 6.2. It will be visible in the System Preferences, but if you click on it will tell you can't load it. But, that didn't matter. I fired up Illustrator and grabbed a pressure sensitive brush and it worked!


Obviously, if you have special tweaking you are SOL. But, this should let us limp by until an update!


Thank you everyone!

Oct 18, 2014 7:18 AM in response to lenashore

I contacted Wacom yesterday and here is my reply. Hope this helps everyone.



Thank you for contacting Wacom Customer Care. Please do clean install of the latest driver by following the steps below:


Open your Applications folder and locate any Tablet or Wacom Tablet folders you have

Use the Utility in each of these folders and click ‘Remove’ under ‘Tablet Software’

Once the software is removed, restart the computer

Once this is complete, download and install the latest 6.39 driver from:

http://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.9 w3.dmg

Working Wacom Drivers for Yosemite?

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