Johnny Quinn
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Q: connecting to a server. mine has stopped connecting

connecting to a server. mine has stopped connecting. can anyone help here?

iPad 2, iOS 7.1.2

Posted on Oct 17, 2014 7:16 AM

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Johnny Quinn

Q: connecting to a server. mine has stopped connecting

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  • by Matt_M.,

    Matt_M. Matt_M. Oct 19, 2014 11:55 AM in response to Johnny Quinn
    Community Operations
    Oct 19, 2014 11:55 AM in response to Johnny Quinn

    Hey Johnny Quinn,

     

     

    Thanks for the question. It sounds like you are experiencing issues with network connectivity on your iPad. The following resource outlines the basic troubleshooting steps for Wi-Fi connectivity:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

     

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap  and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
      • Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.

     

    [...]

     

    Unable to access the Internet while connected to Wi-Fi

     

    1. If you're using a public or commercial network, you may need to log in or subscribe.
    2. Check to see if you have a self-assigned IP address:
      1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap ( i ) .
      2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
      • If they do not, consult with your network administrator or ISP for further assistance.
      • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
        • previously connected Wi-Fi networks and passwords
        • recently used Bluetooth accessories
        • VPN and APN settings

     

    Thanks,

     

    Matt M.