Just installed itunes 12.0.1.
my OS X 10.7.5 should be able to run the iTunes 12.0.1.
the side bar is gone, which doesn't allow me to locate my device.
Hence, I couldn't sync my new playlist.
please help!
phone icon pops up on tool bar next to the three dots when connected
I'm running same set up, but I couldn't sync my phone with the new iTunes. It shows up, but won't sync. Good Luck
Sorry, there is no pops up. iTunes can't even find the device.
OK. I will take note.
Thanks for head up.
I have the same problem, with my brand new ipad air and mi iphone 4s.
What is happening Apple? I can't synch anymore.
When I go to file > devices, everything is greyed out.
Restarting Mac and Phone does not work. They showed up at first, but as soon as you go to Library, you can say goodbye to your devices.
I run on 10.9.5 / latest itunes. And I had that with the previous version of iTunes too.
Oh, and every time I plug in my devices ( or almost every time), I have to "trust" my computer again. ( I connect them to 2 computers, a mac and a pc at work).
Please check this out ASAP Apple.
iTunes still stays the worst thing you ever made. It is better than in the beginning but still..
Such things shouldn't even happen.
This is a MAJOR CRITICAL BUG.
Thanks for acting in consequence.
I was able to fix a problem where iTunes 12.01 on Mac OS X would not recognize my iPhone or iPad but the device WAS recognized in iPhoto.
Another website gave me the hint to download and re-install iTunes. (I also then restarted both the Mac and iPhone and iPad afterward for good measure).
Here is the URL for download:
Thanks Richard!
This resolved the issue for me.
I had tried updating iTunes from software update, and restarting both devices. It only needed the dmg reinstall. Thanks!
iTunes 12.0.1 can't locate device and hence, no sync.
