Book I bought is in German. Can I change it to English?

The book I bought on iTunes came in German. Can I change it to English? Or get a refund and try again?

iPad 2, iOS 7.1.2

Posted on Oct 17, 2014 9:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2014 10:48 AM

What language was the book listed as being in on its description page in the store ? If it's incorrectly labelled then you should be refunded, if it's correctly labelled then Support may refund you.


You can try the 'report a problem' link to contact iTunes Support (and explain that you wanted it in English) and see if they will refund or credit you so that you can buy the English version (assuming that it's available in your country's store) : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

2 replies
Question marked as Top-ranking reply

Oct 17, 2014 10:48 AM in response to Anita5118

What language was the book listed as being in on its description page in the store ? If it's incorrectly labelled then you should be refunded, if it's correctly labelled then Support may refund you.


You can try the 'report a problem' link to contact iTunes Support (and explain that you wanted it in English) and see if they will refund or credit you so that you can buy the English version (assuming that it's available in your country's store) : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Book I bought is in German. Can I change it to English?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.