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HighPoint RocketRAID 2322 v1.1.1 and OS X Yosemite?!

Help! I have no access to my 32 TB archive, I can not install the driver for the HighPoint RocketRAID 2322 v1.1.1 under OS X Yosemite?!

MacPRO 3.33 GHz 6-Core Intel Xeon-OTHER, Mac OS X (10.6.7), 8 GB Ram

Posted on Oct 17, 2014 9:11 AM

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33 replies

Nov 23, 2014 4:44 PM in response to rwilhm

Hi rwilhm


This is looking hopeful, I have the RR2522 and can't get it to work, you say:


Ensure that the newly replaced '/Library/Extensions/HighPointRR.kext' is owned by 'root:wheel'. (If doing this from the CLI in Terminal, be sure to specify the recursive '-R' flag, so that it recurses down into the package when changing ownership.)

Can you clarify what you mean there?

Whats the terminal command I need to run?

Nov 24, 2014 2:54 PM in response to paulfromburwood

If the HighPointRR.kext is loading on Mavericks, then this probably won't help you. This workaround is just for Yosemite, since HighPoint evidently discontinued support for these RocketRaid models in the driver bundled with Yosemite.


I know that the version 4.0.0 drivers were bundled with and working for Mavericks for version 10.9.4... don't know if the last point release (10.9.5) uses version 4.0.0 or 4.3.3... If you check the version of the driver and its anything newer than 4.0.0, then this might work for you.


Hope that helps.

Nov 24, 2014 2:56 PM in response to paulfromburwood

I'm actually using a different card (RocketRaid 622), but the driver is supposedly for all of the (supported) RocketRaid cards. It was working prior to updating to the final 10.10 build. If you look somewhere up the thread, I think I posted the notice from HighPoint for the officially supported cards for Yosemite. If it's not on that list, then they dropped support for Yosemite.

Nov 25, 2014 1:56 PM in response to jdonath

Also has anyone got the Web GUI working?


Again I am on Mavericks with RR2322 trying t install the WebGUI-Mac-v168-091120


I had a look at the uninstall command to see it it would shed any light, the only things installed are:

/Library/Receipts/wwwfiles.pkg

/Library/Receipts/webservice.pkg

/Library/StartupItems/Hptsvr

/usr/share/hpt


My understanding is that the /Library/Receipts/ folder can be ignored

Nov 25, 2014 2:23 PM in response to paulfromburwood

Re: HighPointRR.kext not loading automatically on startup...


Two suggestions might help... (I thought I included them in my mini-howto above, so forgive me if I actually skipped them...)


1. Kernel Extensions need to be owned by root:wheel, or else they won't load. In Terminal, you should be able to do this by:

sudo chown -R root:wheel /Library/Extensions/HighPointRR.kext

(This needs to be recursive since the 'HighPoint.kext' "file" in finder is actually a package of resources as well as the actual extension binary, similar to .app applications.)


2. The Kernel Extensions cache needs to be forcibly rebuilt to include the older HighPointRR.kext extension. To do this, you should:

  1. Reboot into your Recovery Partition (or if you have multiple boot partitions, boot into one other than the partition that you're going to try to rebuild the kext cache...)
  2. Go into Terminal
  3. Execute the following commands:
    1. sudo touch /Volumes/<the_target_volume_name>/System/Libraries/Extensions
    2. sudo touch /Volumes/<the_target_volume_name>/Libraries/Extensions
    3. sudo kextcache -update-volume /Volumes/<the_target_volume_name>


After this is done, reboot back into the partition that you are trying to get to autoload the HighPointRR.kext kernel extension. During the boot process, it should rebuild the kernel extensions cache and include the HighPointRR.kext in the process so that it will autoload during subsequent boots.


If you don't have a Recovery Partition on your disk for some reason, you can boot with one of the OS X Installer disks, back out of the installer, go into the utiliities menu, and launch Terminal from there. Last resort, you might be able to just do this while booted into the partition that you're trying to fix if you have no other options... (Using the 'kextcache' command I think should force this to work on the current/active OS partition? I know that touching the ../Libraries/Extensions directories on a disk that isn't the current/active OS disk can cause the cache rebuild without the kextcache step, since I did this accidentally once when I was going through the same thing...)


Hope that helps, and best of luck.

Nov 25, 2014 2:28 PM in response to paulfromburwood

If you are on 10.10, there's a new version of the WebGUI that properly sets itself up for Yosemite to autostart. You might try installing that. (Although, I upgraded to a Yosemite-supported RR card and installed it after I ditched my 622, so I'm not sure that it'll work with the old driver?) You should be able to manually start the WebGUI by going into /Library/StartupItems/Hptsvr and running the startup script directly from within Terminal. That worked for me as a workaround before upgrading...

HighPoint RocketRAID 2322 v1.1.1 and OS X Yosemite?!

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