Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HighPoint RocketRAID 2322 v1.1.1 and OS X Yosemite?!

Help! I have no access to my 32 TB archive, I can not install the driver for the HighPoint RocketRAID 2322 v1.1.1 under OS X Yosemite?!

MacPRO 3.33 GHz 6-Core Intel Xeon-OTHER, Mac OS X (10.6.7), 8 GB Ram

Posted on Oct 17, 2014 9:11 AM

Reply
33 replies

Oct 20, 2014 10:18 AM in response to jdonath

Same issue here, but with RockedRaid 622 on Mac Pro (early 2009 model)


I'd used the Yosemite Developer builds, and the earlier builds did work up until a new version of the /Library/Extensions/HighPointRR.kext was included.


The version that worked was 4.0.0, dated 8/7/2013. The new version that seems to have broken things is version 4.3.3, dated 8/14/2014.


You can check to see if the driver is actually loading by starting up the 'System Information' app, and looking for Extension 'HighPointRR', under 'Software / Extensions'. It will tell you if it's actually loaded or not. (Also, you can look for the card itself in 'Hardware / PCI'... This will tell you if the driver is loaded or not.)


I filed a bug (18660476), but its marked as 'Duplicate of 18352315 (Closed)'... If I try to search for 18252315, I don't get any results, so I can't see what they're referencing. (Maybe it's an internal bug report?)


As a workaround, I was able to copy the older (version 4.0.0, from 8/7/2013) 'HighPointRR.kext' over the new one in '/Library/Extensions'. That seems to work okay, but every time OS X updates it overwrites the older kext with the newer version...

Oct 20, 2014 11:05 AM in response to jdonath

According to the product page for RocketRAID 2322 (http://www.hptmac.com/product-Introduction.php?_index=23), the drivers are incorporated into Mac OS X Snow Leopard and beyond... On the download page (http://www.hptmac.com/product-Introduction.php?_index=23&view_type=download), the only driver download suggests that it can be installed only up to 10.7. I'd imagine that beyond that, OS X needs to use the shipping versions of the HighPointRR.ext that come from Apple.

Oct 20, 2014 4:24 PM in response to jdonath

the response of the High Point Support:

Dear customer the RocketRAID 2322 will not have support for OS X 10.10,


We recommend that you upgrade to the RocketRAID 2722 controller. The RocketRAID 2722 will detect and recognize the RAID created by the RocketRAID 2322 controller.


Here is a link to controllers with native support in OS X 10.10

Thank you for the help

Oct 28, 2014 1:18 PM in response to Svarteld

Sorry for taking forever to reply...


I've shared the old one at:

https://dl.dropboxusercontent.com/u/3627431/HighPointRR-KEXT-4.0.0/HighPointRR_4 .0.0.kext.tar.gz


First off, anyone using it is doing so at their own peril, and should be familiar with recovery procedures like rebuilding the system cache if this makes their system unbootable.


To install the older 4.0.0 HighPointRR.kext...

  1. Open ''Terminal.app' and sudo into the root user with 'sudo -i'
  2. Extract the contents of the archive linked above to: /Library/Extensions. It should overwrite the newer version that comes bundle with OS X Yosemite. You may want to copy the newer version somewhere safe before extracting the older one into place.
  3. Ensure that the newly replaced '/Library/Extensions/HighPointRR.kext' is owned by 'root:wheel'. (If doing this from the CLI in Terminal, be sure to specify the recursive '-R' flag, so that it recurses down into the package when changing ownership.)
  4. In case this causes your partition to become unbootable, make sure you have an accessible 'Rescue Partition', or have a bootable USB key with Terminal.app on it.
  5. Reboot. If all goes well, the older 4.0.0 driver should load, and your devices should be accessible.
    1. To verify that it loaded, you should go into System Information and check both the 'Hardware / PCI Cards' to see if the driver is now loading, and the 'Software / Extensions' and look up 'HighPointRR' and verify that it's version 4.0.0 and looking correct (Ie, dependencies resolved, signed, etc...
    2. If there's something wrong, I believe that the 'Software / Extensions' view will tell you what the problem is. (Ex. whether the permissions are correct, since if they aren't the kernel will refuse to load the kext...)


If the partition becomes unbootable (I've only had this happen to me once), it is probably necessary to reset the kernel extension cache. This is where the Rescue Partition or the Bootable USB Key comes in. Best to Google for the exact process. But, from memory I believe that all this involves is booting into the Rescue Partition/USB Key, opening terminal, and touching both of the extension directories...

'touch /System/Library/Extensions && touch /Library/Extensions'


Hope that helps.

Nov 1, 2014 9:34 AM in response to rwilhm

Hey again rwilhm,


Many thanks, I've got the 4.0.0 HighPointRR.kext loading under Yosemite after some fiddling with ownership.


I then needed to fix the web UI, and the RR installation WebGUI_Mac_v2.6.2_14_09_25.dmg that's not associated with the RR2314 card, but seems to work anyways.


My concern: I noticed the HighPointIOP.kext next to the HighPointRR.kext, and it's in 4.3.x something flavor, and not loading. Do you know what this one is doing? If important, could you please make available a 4.0.0 version of this too?


Still testing, but the disks show up, the card seems to be accessible via the web UI. Thanks!


P

Nov 12, 2014 8:16 AM in response to Svarteld

Hi Svarteld,


Can you help me ?


i used the HighPointRR 4.0.0 but i can get it lo load ! can you help me ?

really need my GRaid working.


i dont now if this helps but here it goes:


HighPointRR:


Version: 4.0.0

Last Modified: 12/11/14 15:54

Bundle ID: com.highpoint-tech.kext.HighPointRR

Loaded: No

Get Info String: Version: 4.0.0, Copyright (c) 2013 HighPoint Technologies, Inc.

Obtained from: Identified Developer

Kind: Intel

Architectures: x86_64

64-Bit (Intel): Yes

Location: /Library/Extensions/HighPointRR.kext

Kext Version: 4.0.0

Loadable: Yes

Dependencies: Satisfied

Signed by: Developer ID Application: HighPoint Technologies, Inc (DX6G69M9N2), Developer ID Certification Authority, Apple Root CA


Thanks in advance

Nov 12, 2014 9:58 AM in response to Svarteld

Ok Thanks,


I Got the RockedRaid 2314 to work but i have to load the HighPointRR.kext manually through terminal.


i installed the HighPointRR.kext version 4.0.0 and to Yosemite recognise the Raid Card i have to open terminal every boot/reboot

and write: sudo -i and then sudo kextload /Library/Extensions/HighPointRR.kext


i'm going to try installing WebGUI_Mac_v2.6.2_14_09_25.dmg


Thanks

HighPoint RocketRAID 2322 v1.1.1 and OS X Yosemite?!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.