For years I have been using a Sony ICF-CS10iP speaker dock (30-pin) with the Apple Lightning to 30-Pin Adapter to charge and play music from my iPhone 5. I just upgraded to the iPhone 6 Plus, and while it seems to charge it will no longer play music or allow music control through the Sony + adapter. Are there known iPhone 6 Plus or iOS 8 issues with accessories?
Hey there LakeTahoeSkier,
It sounds like you are unable to use this accessory that you are plugging your phone directly into. I would use the troubleshooting in the following article to help you resolve the issue:
Resolve issues with iPhone, iPad, and iPod touch accessories
Update your software
Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.
If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.
Disconnect and inspect the accessory, then restart your device
- Disconnect the accessory and turn it off, if possible.
- Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
- Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
Try a different device
Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
- If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
- If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
- If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
Restore iPhone, iPad, or iPod touch
Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
Thank you for using Apple Support Communities.
All the very best,
Sterling
Hey there LakeTahoeSkier,
It sounds like you are unable to use this accessory that you are plugging your phone directly into. I would use the troubleshooting in the following article to help you resolve the issue:
Resolve issues with iPhone, iPad, and iPod touch accessories
Update your software
Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.
If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.
Disconnect and inspect the accessory, then restart your device
- Disconnect the accessory and turn it off, if possible.
- Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
- Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
Try a different device
Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
- If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
- If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
- If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
Restore iPhone, iPad, or iPod touch
Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
Thank you for using Apple Support Communities.
All the very best,
Sterling
Thanks Sterling. Restarting the iPhone a few times ended up resolving the issue for me.
Great! Thanks for the update, I'm glad the issue is resolved.
iPhone 6 Plus: no music via lightning adapter?
