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Safari freezes on startup Yosemite

I just upgraded to Yosemite and now Safari (version 8.0) is unusable. About 10 seconds after startup Safari would freeze and the beach ball would appear and won't stop spinning until it crashes or I force quit. This happens every single time. I've tried disabling my extensions and trashing my preferences, not to mention restarting countless times, and nothing would work. I'm not sure what else I can try to fix this. I'm running on a mid 2013 13-inch MacBook Air. Any help would be much appreciated. Thanks.


Frank

Posted on Oct 17, 2014 9:23 AM

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Posted on Oct 17, 2014 9:47 AM

Hi ..


A Safe Mode boot deletes some system caches that can help after an OS X upgrade.


Top left corner of your screen click the Apple  > Shut Down


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.


Then click the Apple  top left in your screen. From the drop down menu click: Restart

Then try Safari.

If that doesn't help, it could be a third party plug-in that's causing Safari to crash.

Follow the instructions here.

43 replies
Question marked as Best reply

Oct 17, 2014 9:47 AM in response to flee671

Hi ..


A Safe Mode boot deletes some system caches that can help after an OS X upgrade.


Top left corner of your screen click the Apple  > Shut Down


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.


Then click the Apple  top left in your screen. From the drop down menu click: Restart

Then try Safari.

If that doesn't help, it could be a third party plug-in that's causing Safari to crash.

Follow the instructions here.

Oct 17, 2014 3:21 PM in response to Carolyn Samit

Hi Carolyn,


Thank you! This solved my issue! Although on Yosemite it seems like there's no more startup sound. So what I did was once the screen turned on I pressed the Shift key and released it once the Apple logo showed up. It took a long time to start up (as it says on the Apple safe mode boot page) so I knew that work. Once it's up I restarted and everything's working great now. Been using Safari for a few hours now and no freezes. Thank you so much!


Or if this didn't work for others perhaps manually deleting cache.db as mcoluccio88 did would:


Open a Finder window. From the Finder menu bar click Go > Go to Folder

Type or copy paste the following

~/Library/Caches/com.apple.Safari/Cache.db

Click Go then move the Cache.db file to the Trash.

Quit and relaunch Safari to test.


Hope either of these methods would work for others. Thank you hive mind!


Frank

Oct 17, 2014 8:23 PM in response to flee671

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Oct 18, 2014 1:32 PM in response to Linc Davis

I think the OP may had his problem solved, but for me Safari still does not work after trying Carolyn Samit's suggestions.


A bit of the log that must have coincided with Safari going down is:


18.10.2014 22.25.34,414 sharingd[218]: 22:25:34.414 : Starting Handoff advertising

18.10.2014 22.25.43,224 sharingd[218]: 22:25:43.223 : Starting Handoff advertising

18.10.2014 22.25.52,548 sharingd[218]: 22:25:52.548 : Starting Handoff advertising

18.10.2014 22.26.00,264 Console[506]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable

18.10.2014 22.26.00,340 sharingd[218]: 22:26:00.340 : Starting Handoff advertising

18.10.2014 22.26.00,355 SIMBL Agent[289]: warning: failed to get scripting definition from /Applications/Utilities/Console.app; it may not be scriptable.

18.10.2014 22.26.00,356 SIMBL Agent[289]: AppleEvents: Send port for process has no send right, port=( port:28935/0x7107 rcv:1,send:0,d:0 limit:5) (findOrCreate()/AEMachUtils.cp #526) com.apple.main-thread

18.10.2014 22.26.00,481 CalendarAgent[239]: Stream 0x7fb49371f1a0 is sending an event before being opened

18.10.2014 22.26.00,873 Console[506]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"

18.10.2014 22.26.00,874 SIMBL Agent[289]: AppleEvents: Send port for process has no send right, port=( port:28935/0x7107 rcv:1,send:0,d:0 limit:5) (findOrCreate()/AEMachUtils.cp #526) com.apple.main-thread

18.10.2014 22.26.00,944 WindowServer[132]: CGXSetCIFilterValues: Invalid filter 0

18.10.2014 22.26.00,944 WindowServer[132]: CGXSetWindowFilter: Invalid filter 0

18.10.2014 22.26.02,341 sharingd[218]: 22:26:02.341 : Stopping Handoff advertising

Oct 19, 2014 2:55 PM in response to flee671

I was facing problems with apple+F for a while and since Yosemite update safari was crashing or wasn't able to show the windows/tabs.


I was able to use safari normally after a restart without extensions (shift pressed during start) → and finally found that the old Glims extension was installed on my machine. I removed glims and everything is now working well.

Oct 20, 2014 7:59 AM in response to flee671

In my case, the method described frantsessochap helped on my Macbook Air mid 2012. But on my Mac mini late 2012 Safari 8 in Yosemite works perfect without deselecting Safari in iCloud Drive preference after a restart without extensions (shift pressed during start). Maybe problem with freezing Safari in Yosemite is problem only for Macbook Air?

Safari freezes on startup Yosemite

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