Recently, when listening to stations within Radio on my Apple TV, the station will stop playback and the Error Loading Content message will appear. This happens for all stations I have tried, I am able to restart the playback but the message (and playback stoppage) will reoccur within a few minutes. This seems to have started with the most recent software update. Does anyone have a fix for this? Thanks.
AppleTV 2
Hey there A.Wheels,
It sounds like you are unable to consistently stream Apple TV Radio since it keeps disconnecting. I would start by restarting the Apple TV with this process:
Apple TV: How to restart your Apple TV
Restart your Apple TV by selecting Settings > General > Restart.
If the issue then persists, I would next use the following article to troubleshoot the Wi-Fi connection with the afticle, named:
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
Thank you for using Apple Support Communities.
Regards,
Sterling
Hello,
Thanks for the suggestion but the problem persists after these steps.
Some additional info since my first post:
1. Internet Radio works with no stoppage through iTunes on my PC.
2. Netflix and other apps stream continuously for hours on Apple TV with no stoppage.
It seems to be a problem specifically with Internet Radio on Apple TV.
Thanks again for any assistance.
Thank you for the update. Since restarting the Apple TV did not resolve it and iTunes Radio is the only thing affected, I would next use iTunes to restore it:
Hey guys Oct 22 today i updated my Apple tv 3 and the Radio is working without failure. constant stream again its on hour 3 without failing. (fingers crossed). I shut off the auto update then did the manual update. works great so far. give it shot! cheers guys! i suggest keeping the auto update off for now lmao! cheers
Apple TV Radio stopping during playback
