Brent Reichow1
Level 1 (0 points)

Q: Slow advance after 6.5 update

After updating to 10.10 and Keynote 6.5 my Keynote response time has dropped from instantaneous to anywhere between 5-10 seconds of lag time before either starting the slideshow or advancing the slide.

 

This isn't transition-timing related as certified by the duration of the transition when it does happen and that starting or Escaping out of the show also take 5-10 seconds. As a test I advanced a slide, waited 10 seconds before pressing the space bar and it still took 5-10 seconds to advance to the next slide.

 

I tossed out the Keynote prefs files and restarted but this did not fix the problem.

Keynote, OS X Yosemite (10.10), Keynote 6.5

Posted on Oct 17, 2014 12:28 PM

Close
Brent Reichow1

Q: Slow advance after 6.5 update

  • All replies
  • Helpful answers

  • by Brent Reichow1,

    Brent Reichow1 Brent Reichow1 Oct 17, 2014 12:59 PM in response to Brent Reichow1
    Level 1 (0 points)
    Oct 17, 2014 12:59 PM in response to Brent Reichow1

    Narrowing things down, it appears to have something to do with Magic Move between slides.

  • by Brent Reichow1,

    Brent Reichow1 Brent Reichow1 Oct 17, 2014 1:43 PM in response to Brent Reichow1
    Level 1 (0 points)
    Oct 17, 2014 1:43 PM in response to Brent Reichow1

    Downgraded to 6.2.2 and everything is working normally again. Before I did that, however, I turned off all the Magic Move transitions and the slideshow played normally.

     

    The issue revolves around Magic Move transitions and may be a direct factor on how many moves need to be made. Most of my slides use Magic Move even when nothing is actually changing between slides and when it is one word moving nowhere it is slower, but not by much. When I am using Magic Move to propel six words around the screen, it takes a very long time.

     

    So for now, be wary of Keynote 6.5 is you rely heavily on Magic Move.

  • by arielfromboston,

    arielfromboston arielfromboston Jan 20, 2015 10:40 AM in response to Brent Reichow1
    Level 1 (0 points)
    Jan 20, 2015 10:40 AM in response to Brent Reichow1

    Yes - I can verify that Magic Move is essentially unusable for most transitions, which is very sad. writing this on Yosemite 10.10.1, Keynote 6.5.2

     

    What a bummer, hopefully it gets fixed soon.

  • by spartytom,

    spartytom spartytom Jan 21, 2015 11:00 AM in response to Brent Reichow1
    Level 1 (0 points)
    Jan 21, 2015 11:00 AM in response to Brent Reichow1

    I have this same issue, and I do not use Magic Move transitions. Using the same slides and computer, I did not experience this problem before updating keynote. It is almost like the program "sleeps"  - this occurs more often when there is more time between slides. My energy settings are not very green - no power nap, no hard drive sleep, etc.

  • by Brent Reichow1,

    Brent Reichow1 Brent Reichow1 Feb 17, 2015 8:25 AM in response to Brent Reichow1
    Level 1 (0 points)
    Feb 17, 2015 8:25 AM in response to Brent Reichow1

    10.10.2 and Keynote 6.5.2 are still not a winning combination. Magic Move continues to hang for reasons unknown.

  • by spartytom,

    spartytom spartytom Feb 17, 2015 8:34 AM in response to Brent Reichow1
    Level 1 (0 points)
    Feb 17, 2015 8:34 AM in response to Brent Reichow1

    For my "slow advance" issue, I found and corrected the problem, and it had nothing to do with Keynote. I use the "iClicker" response participation system in my class, and the iClicker software runs at the same time as keynote (use it to control voting and advance slides on the presentation). The problem was that the iClicker app, after an update, was set to allow "App nap", which is what it was doing. The slow advance was the time it took to wake up (you cannot set how long until a nap occurs, or generally set that App nap is not turned on). It was an easy fix: select the application in the finder, choose "get info", then select "prevent app nap".

     

    Guessing this isn't the issue that most folk are having, but thought I would throw it out there just in case.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Feb 18, 2015 7:53 AM in response to spartytom
    Level 6 (14,543 points)
    Desktops
    Feb 18, 2015 7:53 AM in response to spartytom

    I have absolutely no issues with Keynote 6.5.s,  transitions and effects appear exactly when required.

     

    The usual culprits for a slow response are:

    running a number of other applications when playing Keynote

    low storage space on system drive (a minimum of 20% free space is required)

    not enough RAM memory installed

    rubbishware applications installed such as: antivirus, malware prevention, memory cleaner, clean my mac (these are pointless and unnecessary)

  • by Brent Reichow1,

    Brent Reichow1 Brent Reichow1 Feb 26, 2015 9:22 AM in response to Brent Reichow1
    Level 1 (0 points)
    Feb 26, 2015 9:22 AM in response to Brent Reichow1

    I had the opportunity to run my Keynote press on a brand new 15" Retina MBP and, to my surprise, it worked flawlessly. Mind you that this behavior also presented on a late 2012 i7 Quad core Mini as well.

     

    I'm thinking that it might be hardware related...

     

    My problem machine isn't exactly under-powered: 13" Early 2011 MBP 2.3 i5, 8GB RAM, with 500GB SSD (250 open) and no extraneous apps running or crapware installed.

     

    Looks like it just might be the hardware not liking 6.5.x; could be something with the GPU on the Retina but that's me thinking out loud.

  • by CameronGilroy,

    CameronGilroy CameronGilroy Feb 28, 2015 8:32 PM in response to Brent Reichow1
    Level 1 (0 points)
    Feb 28, 2015 8:32 PM in response to Brent Reichow1

    I'm working on a fully specked retina iMac (32gb ram, 4gb graphics card, 4 GHz Intel Core i7) and when I have the Magic Move or the Trace transitions applied I'm getting the same delay, I'm sure that it's a software problem since it's affected all the machines I've tried. Hopefully apple get's us a fix soon!

  • by Gary Scotland,

    Gary Scotland Gary Scotland Mar 1, 2015 5:37 AM in response to CameronGilroy
    Level 6 (14,543 points)
    Desktops
    Mar 1, 2015 5:37 AM in response to CameronGilroy

    These delays happen when:

     

    1- a series of objects are on the slide with an attached effect

     

    Screen Shot 2015-03-01 at 13.32.19.png

     

    2 - a delay is set in the effect properties

     

    Screen Shot 2015-03-01 at 13.29.13.png

  • by jennermb,

    jennermb jennermb May 22, 2015 7:05 AM in response to Gary Scotland
    Level 1 (0 points)
    May 22, 2015 7:05 AM in response to Gary Scotland

    This is also bugging me. Other slide transitions in 6.5.3 respond well. I will try to downgrade to see if it can be fixed.

  • by noeldickson,

    noeldickson noeldickson Jun 10, 2015 9:09 PM in response to Brent Reichow1
    Level 1 (0 points)
    Jun 10, 2015 9:09 PM in response to Brent Reichow1

    Yes I am still getting the same issues for Yosemite + Keynote Magic Move. Anyone knows if this has been solved...?

  • by Gary Scotland,

    Gary Scotland Gary Scotland Jun 11, 2015 12:39 AM in response to noeldickson
    Level 6 (14,543 points)
    Desktops
    Jun 11, 2015 12:39 AM in response to noeldickson

    Anyone knows if this has been solved...?

    This is not normal behaviour for Keynote and most users systems work perfectly so this is an issue unique to those who have posted in this discussion.

     

    Try the following to reset Keynote, perform all the steps in the order listed:

     

    1. Remove Keynote version 6.5, you must use an application removal tool for this procedure to work:
      Appcleaner is free, I use Appzapper
    2. Empty the trash
    3. Shut Down the Mac (Apple menu > Shut Down)
    4. Wait 10 seconds, then press the power button
    5. Immediately after you hear the startup tone, hold down the Shift key,
      release the Shift key when you see the grey Apple screen
      start up will take a few minutes longer than usual as the Mac is performing a software repair
    6. Restart the Mac normally, (don’t hold down any keys during startup)
    7. Install Keynote from the Mac App Store

  • by YachtRacer,

    YachtRacer YachtRacer Jul 26, 2016 1:00 PM in response to Gary Scotland
    Level 1 (4 points)
    Jul 26, 2016 1:00 PM in response to Gary Scotland

    Just went through the above procedure and no difference I am afraid.

    Keynote 6.6.2, OS 10.11.6, MacBook 12".