Cannot login to IMAP after upgrade

Upgraded my Macbook 15 retina to Yosemite but mail cannot connect to IMAP server.


SMTP seems OK.


I've deleted account and re-entered it. It IS correct but it refuses to connect.


Says Trying to login to this IMAP account failed. Verify that the username and password are correct.


Any ideas?


iPhone 4 and iPad Air mail working OK still.

Mac mini, OS X Mountain Lion

Posted on Oct 17, 2014 1:40 PM

Reply
16 replies

Oct 18, 2014 1:14 AM in response to RupertHawkes

Reentered my password in accounts IMAP and SMTP yet refuses to play ball. To be sure I changed my password on the ISP, reset it on the iPhone and iPad which both worked. Reset it again on the MacBook but still it doesn't work. Keeps saying mail cannot connect enter the password. The password is 100% correct as are the other settings.

Seems like Yosemite has screwed IMAP mail as SMTP is working.

Oct 19, 2014 2:00 PM in response to Csound1

Neither. It is Fasthosts. But it's not the ISP as that still works on iPhone and iPad. Just tried this which was posted in another thread and it worked!


For those of you having email password issues, I'd suggest:


1) Close your mail client (i.e. Apple Mail, Thunderbird, Outlook, etc).


2) Launch "Applications" > "Utilities" > "Keychain Access.app"


3) Select "login" from the sidebar top left area, then select "Passwords" in lower left area


4) Click into the Search box in the upper right and search for your ISPs server names. For example, type "aol" or "google" or "comcast", etc.


5) Look through the search results for password entries related to your SMTP (outgoing) or IMAP/POP (incoming) mail servers. Select them and delete them.


6) Open your email client and try to receive mail, and then to send mail. You should be prompted to enter your mail username and/or password.


Hopefully this might fix issues for those of you using mail clients that use Keychain for credential storage.

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Cannot login to IMAP after upgrade

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