Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: can no longer send mail after installing Yosemite

can no longer send mail after installing Yosemite

iPad, Mac OS X (10.5.8)

Posted on

Reply

Page content loaded

Oct 17, 2014 3:50 PM in response to nwpmike In response to nwpmike

When I installed Yosemite on my macbook air, I can send mail thru Gmail, but not thru my provider SMTP, and setting where unchanged since previous system version where it was sending correctly.


SSL : password security, but SSL certificate expired. This could explain the refusal to send mails in Mail App in Yosemite.

Oct 17, 2014 3:50 PM

Reply Helpful

Oct 18, 2014 2:51 PM in response to nwpmike In response to nwpmike

Hi nwpmike,


When I uncheck "SSL" it's working well, but it's not very secure. When I leave SSL, I got in "Connection Doctor" the message "Trying to log in to this SMTP account failed. Verify that the username and password are correct.", only for the SMTP. For the IMAP, the status in Green. It's also working well on the iPhone 6 with ios8 and other mac with OS X 10.9 and previous versions.


The only thing that can be involved is that the certificat used by my mail provider is expired.


With connection docteur, there is a button "Show Details". Here is the conversation when connecting to the smtp.


READ Oct 18 23:33:53.363 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

250-smtp.planet-service.fr

250-AUTH LOGIN CRAM-MD5 PLAIN

250-AUTH=LOGIN CRAM-MD5 PLAIN

250-STARTTLS

250-PIPELINING

250 8BITMIME



WROTE Oct 18 23:33:53.363 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6080010b1400 -- thread:0x600003479b00

STARTTLS



WROTE Oct 18 23:33:53.363 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x600000ab43a0 -- thread:0x6080032654c0

STARTTLS



WROTE Oct 18 23:33:53.364 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

STARTTLS



READ Oct 18 23:33:53.432 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x600000ab43a0 -- thread:0x6080032654c0

220 ready for tls



READ Oct 18 23:33:53.432 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6080010b1400 -- thread:0x600003479b00

220 ready for tls



READ Oct 18 23:33:53.433 [kCFStreamSocketSecurityLevelNone] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

220 ready for tls



WROTE Oct 18 23:33:53.642 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x600000ab43a0 -- thread:0x6080032654c0

EHLO [10.0.0.108]



READ Oct 18 23:33:53.698 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x600000ab43a0 -- thread:0x6080032654c0

250-smtp.planet-service.fr

250-AUTH LOGIN CRAM-MD5 PLAIN

250-AUTH=LOGIN CRAM-MD5 PLAIN

250-PIPELINING

250 8BITMIME



WROTE Oct 18 23:33:53.699 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x600000ab43a0 -- thread:0x6080032654c0

QUIT



WROTE Oct 18 23:33:53.777 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

EHLO [10.0.0.108]



WROTE Oct 18 23:33:53.778 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6080010b1400 -- thread:0x600003479b00

EHLO [10.0.0.108]



READ Oct 18 23:33:53.838 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

250-smtp.planet-service.fr

250-AUTH LOGIN CRAM-MD5 PLAIN

250-AUTH=LOGIN CRAM-MD5 PLAIN

250-PIPELINING

250 8BITMIME



WROTE Oct 18 23:33:53.838 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6000014a58e0 -- thread:0x600001e6fbc0

QUIT



READ Oct 18 23:33:53.842 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6080010b1400 -- thread:0x600003479b00

250-smtp.planet-service.fr

250-AUTH LOGIN CRAM-MD5 PLAIN

250-AUTH=LOGIN CRAM-MD5 PLAIN

250-PIPELINING

250 8BITMIME



WROTE Oct 18 23:33:53.843 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.planet-service.fr -- port:587 -- socket:0x6080010b1400 -- thread:0x600003479b00

QUIT

Oct 18, 2014 2:51 PM

Reply Helpful
User profile for user: nwpmike

Question: can no longer send mail after installing Yosemite