Tommytune72
Level 1 (4 points)
iTunes

Q: An error occurred while moving messages to mailbox “(null)”.

When I delete a message, I get the following error: "An error occurred while moving messages to mailbox “(null)”."  What's more, the message does delete, but it doesn't end up in the trash, or anywhere for that matter - it's lost forever.  Anybody know a fix?

MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10)

Posted on Oct 17, 2014 3:54 PM

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Tommytune72

Q: An error occurred while moving messages to mailbox “(null)”.

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  • by toxster,

    toxster toxster Apr 2, 2016 4:01 PM in response to Gurudgo
    Level 1 (16 points)
    Apr 2, 2016 4:01 PM in response to Gurudgo

    The same thing happened to me after upgrading to 10.11.4. Is that what happened to you. I learned from a different but related thread that one fix is to remove the account from mail and then recreate it. Since it is an IMAP account you shouldn't lose any messages.

  • by MagicMagenta,

    MagicMagenta MagicMagenta Jul 1, 2016 1:59 AM in response to tbiske
    Level 1 (4 points)
    Jul 1, 2016 1:59 AM in response to tbiske

    This solved my problem. Thank you

  • by Tommytune72,

    Tommytune72 Tommytune72 Sep 8, 2016 7:36 AM in response to Tommytune72
    Level 1 (4 points)
    iTunes
    Sep 8, 2016 7:36 AM in response to Tommytune72

    I know this is an aged thread, but today I encountered the same issue, and I wanted to share the new fix for this bug.  What works for me is opening Mail/Preferences/Accounts, and at the bottom in the "Trash" section, deselect "Move deleted messages to the Trash mailbox".  Immediately beneath that, the "Store deleted messages on the server" will become greyed out, but still selected.  My deleted emails now go to the server.

     

    as of El Capitan version 10.11.6...

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