Jorge Teixeira
Level 1 (0 points)

Q: Can't write data on DVDs

Can't write data on a DVD. The message "The disc can’t be burned, because the device failed to calibrate the laser power level for this media." appears and the blank DVD is ejected. I'm using a late 2008 MacBook Pro. Is this an unresolved bug?

MacBook Pro 5,1, Mac OS X (10.6.4)

Posted on Oct 17, 2014 4:24 PM

Close
Jorge Teixeira

Q: Can't write data on DVDs

  • All replies
  • Helpful answers

  • by Allen A,Helpful

    Allen A Allen A Oct 20, 2014 12:51 PM in response to Jorge Teixeira
    Community Specialists
    Oct 20, 2014 12:51 PM in response to Jorge Teixeira

    Hello Jorge,

     

     

    The steps detailed below can help resolve this error and restore your ability to successfully burn DVDs.

     

     

    1. Open the Utilities folder inside your Applications folder, and open the application called Console. You can look for more information about any error that occurs when you burn discs in the console.log file.
    2. Make sure that the disc you are burning is clean (wipe it with a soft, dry, lint-free cloth).
    3. Do not move, bump, or shake the computer while a disc is being burned.
    4. Use blank discs that are rated for the burn speed of your drive, or consider trying a different brand of disc.
    5. Specify a burn speed that is lower than the maximum speed rating for your optical drive.
    6. Quit all open applications that you are not using.
    7. Restart your computer and try burning the disc again.

    About optical disc drive burning and write speeds
    http://support.apple.com/kb/HT2543

     

     

     

    Cheers,

    Allen

  • by Jorge Teixeira,

    Jorge Teixeira Jorge Teixeira Oct 21, 2014 4:31 AM in response to Allen A
    Level 1 (0 points)
    Oct 21, 2014 4:31 AM in response to Allen A

    Hi Allen

     

    Thank you for your message.

     

    Jorge