AleathaHodor wrote:
Beyond frustrated!!!😠 I have tried EVERYTHING!!!!😟 No text out. No text in. No calls out. No calls in. At first I did get some texts. Now nothing.
I went yesterday to AT&T and they worked on everything they could think of. My husband has a IPhone 5 S(my old phone) and it works flawlessly.
It's not the carrier.
I have reset it.
Anything else?😢 Anything?
Yeah, you can do more troubleshooting.
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137
For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.