macbookielol

Q: Wacom prefpane incompatible with Yosemite 10.10

After upgrading from the latest Mavericks to Yosemite OSX10.10 my Wacom Intuos Pen&Touch Small prefpane seems to be incompatible and is no longer in a working order to be placed back in preferences.

I looked for a new driver at the Wacom support site but the one for me goes until the last version of Mavericks.

I am still able to use the Wacom tablet but can't reconfigure something if i wanted to.

Strange fact is i bought it at the Apple store, you would think that Apple and Wacom should have some cooperation regarding drivers and such.

Anyone? .

MacBook Air (11-inch Mid 2011), OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:25 PM

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Q: Wacom prefpane incompatible with Yosemite 10.10

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  • by Piers Goodhew,

    Piers Goodhew Piers Goodhew Jan 14, 2015 2:43 PM in response to Daniel B78aq
    Level 1 (0 points)
    Jan 14, 2015 2:43 PM in response to Daniel B78aq

    Confirming that setting Sys Prefs to 32-bit mode allows the pref pane to run on my 10.10.1 system. Selecting it from the Dock did not (unless Prefs was already running in 32-bit mode). Most of the menus are also Empty, as you say, but it looks like you can set the Mapping which is the only thing I've ever needed to change.

     

    Note that this is for the specific instance of getting the 6.2 driver to run under Yosemite for those of us with older Tablets that are not supported by newer drivers (Intuos2 in my case). This and virtually every other Wacom thread here (and elsewhere) has a lot of people with similar-looking problems which are quite different. If you have a newer tablet (Intuos3 or l8r), the latest drivers do work - you may need to uninstall the old stuff first, for which Wacom provide you a nice utility.

  • by devernay,

    devernay devernay Jan 15, 2015 6:22 AM in response to Piers Goodhew
    Level 1 (0 points)
    Jan 15, 2015 6:22 AM in response to Piers Goodhew

    Note that this is also valid for older wacom consumer products (Bamboo and Graphire):

     

    Driver 5.3.0-3 runs OK on OSX Yosemite 10.10, but the preference pane doesn't work out of the box, however:

    - you can still use your old preferences (they are in ~/Library/Preferences/com.wacom.pentablet.prefs and com.wacom.touch.prefs)

    - the preference pane can be run by running the "System preferences" application in 32-bit model. In the finder, go to /Applications, right-click on the System preferences application, get info, and check "run in 32-bits mode". Once you set your preferences, close the app and uncheck the 32 bits box.

     

    y

  • by klockerh,

    klockerh klockerh Jan 20, 2015 9:13 PM in response to devernay
    Level 1 (0 points)
    Jan 20, 2015 9:13 PM in response to devernay

    Reproduced your findings with driver pro6.17-5_int for my graphire 2: with 32-bit-mode set to yes on a copy of system prefs the prefpane for my tablet comes up. recognizes it correctly. Only drop menus are empty. But pressure sensitivity is here and is working in my applications.

  • by Chuckiebabes,

    Chuckiebabes Chuckiebabes Feb 14, 2015 11:13 AM in response to klockerh
    Level 1 (0 points)
    Feb 14, 2015 11:13 AM in response to klockerh

    I have the Wacom Intuos GD, the 9x12, that cost me about $500.  It works great, there was never a reason to replace it -- unlike my serial-port tablet when USB arrived.  I get it.

     

    But after pulling off the 32-bit mode trick — which gives me abbreviated mapping — I decided to let Wacom know that support swings both ways.  I have taught more than 4,500 users in 5 years.  I am no longer advocating for Wacom.  Wacom is no longer advocating for me, us.

     

    Like QuarkXpress so many years ago, it didn't listen to customers. Anyone notice what happened?  I'm patching my problem today — thanks to this enterprising forum — but I've let Wacom know how loyalty really works.  It's the only way change happens.

  • by Jean Ravin,

    Jean Ravin Jean Ravin Apr 9, 2016 4:28 AM in response to macbookielol
    Level 1 (4 points)
    Apr 9, 2016 4:28 AM in response to macbookielol

    No one managed to have a fullly functional prefpane? (for intuos 2 in my case)

     

    It's a shame that the driver works but not the managing software.

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