Goggle.com has hijacked Safari

I accidentally typed goggle.com into my search bar and now I cannot use Safari. It automatically opens as goggle.com and gives me a message: Congratulations! You are today's lucky winner. Click OK to continue. All of the options to change preferences are greyed out. I tried opening Safari while holding down the shift key with no success.


How can I fix this?

MacBook, iOS 6.0.1, Apple Mail

Posted on Oct 17, 2014 6:21 PM

Reply
1 reply

Oct 17, 2014 8:11 PM in response to TeriPick

There are several ways to recover.

1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

2. Press and hold the key combination command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

Close the malicious window or tab.

Re-enable JavaScript and close the preferences dialog.

4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen. From the menu bar, select

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

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Goggle.com has hijacked Safari

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