dothan08

Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

Is anyone else having issues with system freeze after OS X Yosemite? Happens each time after system sleeps???

Mac mini, OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:22 PM

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Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

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  • by alterationbrick,

    alterationbrick alterationbrick Oct 27, 2014 2:07 PM in response to dothan08
    Level 1 (1 points)
    Oct 27, 2014 2:07 PM in response to dothan08

    Just add my name to the list. Late 2012 Mac Mini, freezes consistently after waking from sleep and can't be woken up or shut down with the keyboard or mouse, only power button. Mine is a completely clean install of Yosemite with user documents migrated back using Migration Assistant. Wish I could say I plan to revert to Mavericks from Time machine, but on Mavericks when I woke it from sleep it would have a black screen with a rainbow beach ball, cursor, or no response to the keyboard waking it up. I did a clean install to get rid of the Mavericks issue. Now I can't decide which I would rather live with. I'll be filing a bug report, and I just hope Apple pays attention to us late 2012 mac mini users, instead of giving us a flip answer like "buy a new one."

  • by vabopi,

    vabopi vabopi Oct 29, 2014 6:23 AM in response to dothan08
    Level 1 (0 points)
    Oct 29, 2014 6:23 AM in response to dothan08

    Following a suggestion I tried unplugging my external speakers from the headphone socket. Bingo, no more freeing!

    But I have now a mute Mac mini...

     

    I find out however that if I plug in my iphone earphone the freezing problem does not happen. But this is not a solution, I have been using the speakers for years which are unbranded but not so bad. I wouldn't mind buying new ones, but what if I cannot find ones that work well with Yosemite?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 29, 2014 7:42 AM in response to vabopi
    Level 8 (38,076 points)
    Mac OS X
    Oct 29, 2014 7:42 AM in response to vabopi

    Look at the plugs on the headphones vs the speakers (count the number of "rings".) If they aren't the same the problem might be an incompatible cable.

  • by alterationbrick,

    alterationbrick alterationbrick Oct 29, 2014 11:48 AM in response to vabopi
    Level 1 (1 points)
    Oct 29, 2014 11:48 AM in response to vabopi

    Unplugging my Logitech speakers works for me. No more freezing. And the hassle of plugging and unplugging that cord is way less than the hassle of having to shut down the computer every time I don't want it to keep using power.

     

    But I still hope for a software fix, since these speakers never caused this problem before. Maybe this discovery can point the developers toward the audio input/output software.

  • by Townytown,

    Townytown Townytown Oct 31, 2014 2:13 AM in response to dothan08
    Level 1 (0 points)
    Oct 31, 2014 2:13 AM in response to dothan08

    Same problem with Mac (27-inch, Late 2012). This has been an issue for some time and seemingly ignored by Apple. What about "it just works" this does not! Having to hard reboot every morning is worse than my corporate Windows laptop. Suggestions about unplugging stuff every night are dark ages solutions. Get a grip Apple.

  • by Steve Klass,

    Steve Klass Steve Klass Oct 31, 2014 12:22 PM in response to dothan08
    Level 1 (0 points)
    Oct 31, 2014 12:22 PM in response to dothan08

    I found that when I went into energy saver, my computer was NOT set to sleep. After I set it to sleep in 3 hours, I've now had three straight days with NO ISSUES after waking from real sleep. I don't know whether this setting was changed as a result of the changeover to Yosemite Sam - as in it defaulted to never sleep, so check your settings.

  • by philfromchichester,

    philfromchichester philfromchichester Nov 17, 2014 1:59 AM in response to dothan08
    Level 1 (0 points)
    Nov 17, 2014 1:59 AM in response to dothan08

    I had this problem and bypassed it by connecting my speaker output to my monitor instead of my mac mini and losing the controls built in to Yosemite.  It cured the problem, though.  I adjust volume on the speakers or by using the volume slide in iTunes.  I came across this temporary fix in another thread which I can't locate now.  Hope this helps

  • by Not now,

    Not now Not now Nov 18, 2014 5:58 PM in response to dothan08
    Level 1 (0 points)
    Nov 18, 2014 5:58 PM in response to dothan08

    Yosemite 10.10.1 update seems to have solved the problem.  I have it installed and since then, I have no problem waking up my MBA.

  • by runningoutofnames,

    runningoutofnames runningoutofnames Nov 19, 2014 1:15 AM in response to Not now
    Level 1 (0 points)
    Nov 19, 2014 1:15 AM in response to Not now

    It solved my problem as well.  Thanks Apple!

  • by philfromchichester,

    philfromchichester philfromchichester Nov 20, 2014 3:33 AM in response to runningoutofnames
    Level 1 (0 points)
    Nov 20, 2014 3:33 AM in response to runningoutofnames

    And mine.  Whoopee!

  • by Kanmat,

    Kanmat Kanmat Nov 20, 2014 5:16 AM in response to dothan08
    Level 1 (0 points)
    Nov 20, 2014 5:16 AM in response to dothan08

    this started happening to me 2 days ago after the latest update to Yosemite im starting to go crazy not only does it freeze after sleep but also when I force to power down leaving pressed down the power button (on my MacBook pro 2011 17 in ) it will not boot, all I see is my log in after password it then restars and repeat this lots of times  I have to turn  off for a while and pray every time that it works it's one every 10 attempts to turn on and react out of it ....very very frustrated since I know next update will take a while to come out and this is my work  computer

  • by philfromchichester,

    philfromchichester philfromchichester Nov 20, 2014 1:54 PM in response to Kanmat
    Level 1 (0 points)
    Nov 20, 2014 1:54 PM in response to Kanmat

    I'm sure you've seen the fix in the App Store and that your computer, like the rest of us in this thread, is working fine now

  • by memleak,

    memleak memleak Nov 23, 2014 1:14 PM in response to dothan08
    Level 1 (0 points)
    Nov 23, 2014 1:14 PM in response to dothan08

    I have been having this problem for months...Tried a fresh install of Yosemite and continued to have this problem almost daily when waking computer from sleep. Same thing...system completely freezes and requires a hard boot. I had this with a clean install, and am having it with the recent upgrade to 10.10.1. I thought it was related to parallels, but seems to happen whether parallels is running, installed, or not installed. I thought it might be pathfinder related, but alas it happens regardless of whether pathfinder is installed, running or not installed. Starting to think it is a result of icloud or Google Chrome now as I have recently seen these logs crop up prior to a hard reset, with error noted at suhelperd[217] and excessive wakeups

    ...

    11/23/14 11:10:46.041 AM ntpd[136]: wake time set +1.062175 s

    11/23/14 11:10:46.000 AM kernel[0]: BUG in process suhelperd[217]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

    11/23/14 11:10:46.269 AM cloudd[298]: <CKDGlobalConfigurationURLRequest: 0x7fa758f735a0> sent request UUID D5A92191-865D-4BC3-942A-D13420900D16, received (null)

    11/23/14 11:10:46.668 AM CalendarAgent[275]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

    11/23/14 11:10:46.720 AM CalendarAgent[275]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

    11/23/14 11:10:47.440 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    11/23/14 11:10:47.717 AM discoveryd[49]: AwdlD2d AwdlD2dStartBrowsingForKey: '_airplay' Browsing service started

    11/23/14 11:10:47.718 AM discoveryd[49]: AwdlD2d AwdlD2dStartBrowsingForKey: '_raop' Browsing service started

    11/23/14 11:10:53.000 AM kernel[0]: BUG in process suhelperd[217]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

    ...MULTIPLE

     

    11/23/14 11:10:53.000 AM kernel[0]: bird[254] Unable to quarantine: 93

    11/23/14 11:10:53.000 AM kernel[0]: BUG in process suhelperd[217]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

    ...MULTIPLE

     

    11/23/14 11:10:55.625 AM CalendarAgent[275]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

    11/23/14 11:10:55.675 AM CalendarAgent[275]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

    11/23/14 11:11:21.000 AM kernel[0]: pci pause: SDXC

    11/23/14 11:12:05.000 AM bootlog[0]: BOOT_TIME 1416769925 0

    11/23/14 11:12:09.000 AM syslogd[17]: Configuration Notice:

    ASL Module "com.apple.AccountPolicyHelper" claims selected messages.

    Those messages may not appear in standard system log files or in the ASL database.

     

     

    11/23/14 11:14:57.000 AM kernel[0]: process Google Chrome He[326] caught causing excessive wakeups. Observed wakeups rate (per sec): 299; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45412

    11/23/14 11:15:01.446 AM spindump[461]: Saved wakeups_resource.diag report for Google Chrome Helper version 38.0.2125.122 (2125.122) to /Library/Logs/DiagnosticReports/Google Chrome Helper_2014-11-23-111501_shenpa.wakeups_resource.diag

     

    Any help would be much appreciated. Tired of using the hard reset button. Starting to feel like I own a window's machine again.

  • by spaul2016,

    spaul2016 spaul2016 Feb 18, 2016 3:04 PM in response to dothan08
    Level 1 (0 points)
    Feb 18, 2016 3:04 PM in response to dothan08

    Dothan08...I bought new Mac few months ago and having this problem. I have Apple Support. But instead of wasting time with them, I thought to ask you if they found a solution for your issue? If yes, what was the root cause?

  • by stayd,

    stayd stayd May 15, 2016 9:17 AM in response to dothan08
    Level 1 (12 points)
    Servers Enterprise
    May 15, 2016 9:17 AM in response to dothan08

    Hello dothan08,

     

    did Apple support for you resolve your/our issue ?

     

    If so, how ?

     

    On May of 15th 2016 I have the same issue. So many months after installing Yosemite release.

     

    I remember this issue appeared on September last year for the first time. I hope the upgrade to El Capitan resolves it, but not.

     

    Today I reseted SMC, but since issue appears randomly, I do not have the result of my action.

     

    I have a MacBook Pro (Retina, 13-inch, Late 2013) with OS X El Capitan Version 10.11.4.

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