Yosemite flaunts being 'free' then tricks you into trying to make you pay!

Who else has been tricked by this?!


<Title Edited by Host>

MacBook Air

Posted on Oct 17, 2014 8:11 PM

Reply
26 replies

Oct 23, 2014 3:34 AM in response to Springbk

Springbk wrote:


I think what has happened to you is that the iTunes upgrade was installed first and that ask's you to update your CC details. This happened to me but I did not update my CC details I left them as they were and I was able to upgrade to Yosemite.

Try paying attention to what is written before you reply. I have no issues with CC details or iTunes upgrades.


If you wish to help people (a laudable aim) read what they say first.

Oct 23, 2014 4:43 PM in response to nigelgreenlee

I try doing that, but it keeps asking me for a CC# when I use the ID I created when I purchased my Mac (I'll call this ID#1). "None" is not an option on the screen, only M/C, Visa, or Amex.


I was on the phone to Apple for over an hour yesterday (and basically called a liar by the first operator and I felt I was treated quite rudely and condescendingly...great investment in AppleCare!). She then tried telling me that I can enter a CC# and then delete it right away. This made me realise that she wasn't even listening to me because I repeated myself yet again about what happens if someone doesn't have a CC# (maybe I should have jsut asked for her CC# and see how far that got me). I called up again and got another operator, and I was told to create a new user account by trying to install a free FB app, which I did (we'll call this ID#2). I tried upgrading to Yosemite, and lo and behold, there was a "none" option. Great...or so I thought! The paradox started when I was told by the second operator that I had to upgrade to the next version of GarageBand first before upgrading to Yosemite. So I go through the motion of upgrading GB, when I get the warning that I cannot upgrade it because ID#2 is not the original Apple ID for the computer. So, I log back in as ID#1 and try to upgrade GB, and guess what happens? I WAS ASKED FOR A BLOODY CREDIT CARD # !!!! (and before you jump up and down about it, no, "NONE" was not an option in this case).


So, if anyone in Apple can explain this paradox, I'd be really keen to hear about it. I do not see the point in needing to give a credit card number to download something that is free. I was told a BS excuse by the first Apple Support operator that it is "all part of the verification process"...I plonked down over $2200 for a computer and was emailed the receipt from Apple...THAT'S MORE THAN ENOUGH VERIFICATION ! She also tried telling me how safe the Apple systems is with personal data so it's safe, blah blah blah. You know, I think there are quite a few Hollywood celebrities that would debate how safe Apple is i (funnily enough, the first operator didn't seem to know anything about a nude photo scandal)

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Yosemite flaunts being 'free' then tricks you into trying to make you pay!

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