the_deception_of_billing

Q: Yosemite flaunts being 'free' then tricks you into trying to make you pay!

Who else has been tricked by this?!

 

<Title Edited by Host>

MacBook Air

Posted on Oct 17, 2014 9:26 PM

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Q: Yosemite flaunts being 'free' then tricks you into trying to make you pay!

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  • by DiverDoug70,

    DiverDoug70 DiverDoug70 Oct 23, 2014 4:43 PM in response to nigelgreenlee
    Level 1 (0 points)
    Oct 23, 2014 4:43 PM in response to nigelgreenlee


    I try doing that, but it keeps asking me for a CC# when I use the ID I created when I purchased my Mac (I'll call this ID#1). "None" is not an option on the screen, only M/C, Visa, or Amex.

     

    I was on the phone to Apple for over an hour yesterday (and basically called a liar by the first operator and I felt I was treated quite rudely and condescendingly...great investment in AppleCare!). She then tried telling me that I can enter a CC# and then delete it right away. This made me realise that she wasn't even listening to me because I repeated myself yet again about what happens if someone doesn't have a CC# (maybe I should have jsut asked for her CC# and see how far that got me). I called up again and got another operator, and I was told to create a new user account by trying to install a free FB app, which I did (we'll call this ID#2). I tried upgrading to Yosemite, and lo and behold, there was a "none" option. Great...or so I thought! The paradox started when I was told by the second operator that I had to upgrade to the next version of GarageBand first before upgrading to Yosemite. So I go through the motion of upgrading GB, when I get the warning that I cannot upgrade it because ID#2 is not the original Apple ID for the computer. So, I log back in as ID#1 and try to upgrade GB, and guess what happens? I WAS ASKED FOR A BLOODY CREDIT CARD # !!!! (and before you jump up and down about it, no, "NONE" was not an option in this case).

     

    So, if anyone in Apple can explain this paradox, I'd be really keen to hear about it. I do not see the point in needing to give a credit card number to download something that is free. I was told a BS excuse by the first Apple Support operator that it is "all part of the verification process"...I plonked down over $2200 for a computer and was emailed the receipt from Apple...THAT'S MORE THAN ENOUGH VERIFICATION ! She also tried telling me how safe the Apple systems is with personal data so it's safe, blah blah blah. You know, I think there are quite a few Hollywood celebrities that would debate how safe Apple is i (funnily enough, the first operator didn't seem to know anything about a nude photo scandal)

  • by Csound1,

    Csound1 Csound1 Oct 23, 2014 5:49 PM in response to DiverDoug70
    Level 9 (50,439 points)
    Desktops
    Oct 23, 2014 5:49 PM in response to DiverDoug70

    DiverDoug70 wrote:

     


    I try doing that, but it keeps asking me for a CC# when I use the ID I created when I purchased my Mac (I'll call this ID#1). "None" is not an option on the screen, only M/C, Visa, or Amex.

     

    I was on the phone to Apple for over an hour yesterday (and basically called a liar by the first operator and I felt I was treated quite rudely and condescendingly...great investment in AppleCare!). She then tried telling me that I can enter a CC# and then delete it right away. This made me realise that she wasn't even listening to me because I repeated myself yet again about what happens if someone doesn't have a CC# (maybe I should have jsut asked for her CC# and see how far that got me). I called up again and got another operator, and I was told to create a new user account by trying to install a free FB app, which I did (we'll call this ID#2). I tried upgrading to Yosemite, and lo and behold, there was a "none" option. Great...or so I thought! The paradox started when I was told by the second operator that I had to upgrade to the next version of GarageBand first before upgrading to Yosemite. So I go through the motion of upgrading GB, when I get the warning that I cannot upgrade it because ID#2 is not the original Apple ID for the computer. So, I log back in as ID#1 and try to upgrade GB, and guess what happens? I WAS ASKED FOR A BLOODY CREDIT CARD # !!!! (and before you jump up and down about it, no, "NONE" was not an option in this case).

     

    So, if anyone in Apple can explain this paradox, I'd be really keen to hear about it. I do not see the point in needing to give a credit card number to download something that is free. I was told a BS excuse by the first Apple Support operator that it is "all part of the verification process"...I plonked down over $2200 for a computer and was emailed the receipt from Apple...THAT'S MORE THAN ENOUGH VERIFICATION ! She also tried telling me how safe the Apple systems is with personal data so it's safe, blah blah blah. You know, I think there are quite a few Hollywood celebrities that would debate how safe Apple is i (funnily enough, the first operator didn't seem to know anything about a nude photo scandal)

    Were you asked for money?

  • by Ziatron,

    Ziatron Ziatron Oct 23, 2014 5:52 PM in response to saurav rungta
    Level 4 (3,930 points)
    Apple Watch
    Oct 23, 2014 5:52 PM in response to saurav rungta

    you are just worrying a lot!

    That's right!

     

    No credit card information has ever been stolen from a computer or server. 

  • by Csound1,

    Csound1 Csound1 Oct 23, 2014 5:58 PM in response to Ziatron
    Level 9 (50,439 points)
    Desktops
    Oct 23, 2014 5:58 PM in response to Ziatron

    Ziatron wrote:

     

    you are just worrying a lot!

    That's right!

     

    No credit card information has ever been stolen from a computer or server.

    Then don't enter your credit cad information. You can make your own choice.

  • by DiverDoug70,

    DiverDoug70 DiverDoug70 Oct 23, 2014 7:01 PM in response to Csound1
    Level 1 (0 points)
    Oct 23, 2014 7:01 PM in response to Csound1


    What a fantasic idea. Why not just give me *your* credit card number and everything will be sweet. Dont worry, because it will be safe according to Ziatron.

     

    Now, back to the original concern, which was what if someone like myself DOESN'T HAVE A CREDIT CARD # TO ENTER ? How can Apple expect people to be able to upgrade their computer for free if they do not have a credit card number to enter?

  • by Ziatron,

    Ziatron Ziatron Oct 23, 2014 8:15 PM in response to Csound1
    Level 4 (3,930 points)
    Apple Watch
    Oct 23, 2014 8:15 PM in response to Csound1

    Then don't enter your credit cad information. You can make your own choice.

     

    I was trying to be funny, I failed.

  • by Barney-15E,

    Barney-15E Barney-15E Oct 23, 2014 9:19 PM in response to DiverDoug70
    Level 9 (50,087 points)
    Mac OS X
    Oct 23, 2014 9:19 PM in response to DiverDoug70

    Now, back to the original concern, which was what if someone like myself DOESN'T HAVE A CREDIT CARD # TO ENTER ? How can Apple expect people to be able to upgrade their computer for free if they do not have a credit card number to enter?

    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

  • by DiverDoug70,

    DiverDoug70 DiverDoug70 Oct 23, 2014 11:29 PM in response to Barney-15E
    Level 1 (0 points)
    Oct 23, 2014 11:29 PM in response to Barney-15E


    Barney-15E wrote:

     

    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

    Hmmm..maybe try reading the thread first, eh Barney?

     

    You'll see that it's not just simply a matter of me creating an account w/o a CC or other payment. When I try to upgrade something, it needs the ORIGINAL ID to upgrade, which keeps asking for a CC #. When I purchased the Mac, the ID was set up in the store itself by the staff and it did not ask for a CC#. Now when I try to upgrade something like GB, it says that it needs a CC#. If I try to use an ID that doesn't have a CC#, it says that the ORIGINAL ID is the only one that it can upgrade to, so it's a catch-22.

  • by nigelgreenlee,

    nigelgreenlee nigelgreenlee Oct 24, 2014 2:36 AM in response to DiverDoug70
    Level 1 (70 points)
    Oct 24, 2014 2:36 AM in response to DiverDoug70

    I THINK i have an answer for you. Bear with..

     

    This is what it says on the apple page.

    If you already have an Apple ID

    If you already created your Apple ID, you need to add a payment method when you first use that Apple ID to sign in to the iTunes Store, App Store, or iBooks Store. But you can optionally remove the payment method after you sign in to the store. You won't be asked for a payment method again until you make your first purchase.

     

    Ok so what that says you give them a method of payment then remove it after-i think this only applies to older created accounts-new accounts being created use other verification methods so they let you select none.  . So they won't have any details. Remember the payment method does not need to be a CC..once you have been through that process. After you have done it you should in future get these options.

    1. Follow the onscreen instructions. When you're asked for payment information, choose None as the payment type.
      Payment methods

    So you can use paypal. Now just bear with here the following is not about Apple getting your money its about you using the facility with the minimum problem.

    1) Go and by a $10 or whatever  pre-pay credit card. Thats a kind of anonymous card as its not linked with any bank account

    2) You can then EITHER create a paypal account assign that card to it and assign paypal to your apple account or

    3) Use the pre-pay CC as the payment method on Apple

     

    Then use the pre-pay card to by petrol/food/beer whatever which you would be buying anyway at some point and nobody has YOUR cc details in a way that they can get any money from you because the pre-pay has no money on it!.

     

    Hey preston job done. Most people do have a CC and most who want to do business on the net do store their details with at least one company such as Paypal. it is of course a personal choice. I can tell you that this same thing applies on other app stores.I have a feeling that as an alternative to all this you can book a session at the Genius bar.

     

    Really apple are not making you pay for Yosemite. The really want your business and they really want you to be happy.

  • by NIRU337,

    NIRU337 NIRU337 May 10, 2016 3:24 AM in response to the_deception_of_billing
    Level 1 (4 points)
    May 10, 2016 3:24 AM in response to the_deception_of_billing

    Its not compulsory to provide your credit card details...Select the  "NONE" option in payment details and enter your address...Thats it...

  • by appreciate,

    appreciate May 10, 2016 5:34 AM in response to the_deception_of_billing
    Level 4 (1,276 points)
    Mac OS X
    May 10, 2016 5:34 AM in response to the_deception_of_billing

    do not give any credit card or personal details it is a ransomware malware .   go to web site : www.malwarebytes.org/antimalware/mac .  download in your download folder than drag and drop this malwarbytes software in application folder .

    follow the instructions : do not open directly from launchpad  as it is a 3 rd party software .

     

     

       go to applications  - you will see malwarebytes - right click on it - then click open - after that click on scan it will remove this malware in 6 sec

     

    apple always suggests to use this if any pop ups , adware , malware , rootkits , worms , spyware are there it will remove from your system .

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT May 10, 2016 5:56 AM in response to appreciate
    Level 5 (7,491 points)
    Mac OS X
    May 10, 2016 5:56 AM in response to appreciate

    Apple does not promote the use of any specific 3rd party utilities to do anything. They apparently don't care if you buy them from the App Store (which they nether rate or suggest any effectivness) but they have yet to endorse any 3rd party utility in favor of system updates or internal procedures as the preferred method from Apple to deal with these things.

    e.g

    Mac OS X Snow Leopard and malware detection - Apple Support

    Safety tips for handling email attachments and content downloaded from the Internet - Apple Support

    About the "Are you sure you want to open it?" alert (File Quarantine / Known Malware Detection) in OS X - Apple Support

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