Yosemite keyboard not working

Help,


After I updated to Yosemite, my wired keyboard would not work. I tested the USB ports and they all work with other devices, but the Wired Keyboard is not recognized.


Anyone else have the same issues? Any solutions?

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 10:30 PM

Reply
81 replies

Apr 12, 2015 11:41 AM in response to georgevargas

I have been using the keyboard without a USB extension and with other USB cables plugged in since my last post and to date all seems to work well except that the LED on the num pad will not light up. I tried my other Apple keyboard today to write this reply. It is the white version of the one I mentioned above and have been using and was not working either when I wrote the previous reply. It is now also working with the exception that the LED will not light up on the num pad. I am writing this post with the white keyboard plugged in directly to the iMac using OS X 10.10.3. It seems to be working normally. Not sure what original case was or what is stopping the LED from lighting on both the black and the white keyboards but at least they work.


The num pad not lighting is bugging me but I'm getting over it.


Hope you are all having better luck as well.

Apr 17, 2015 8:58 AM in response to georgevargas

OK! Guys, since speaking to an Apple tech online, I did the following and I've had no issues with the keyboard since. This has though only been for approximately 3 days. Hopefully it holds out!


I disconnected the power cable from behind the Mac Pro tower. Left it for a minute and then reconnected it. Turned the Mac on and voila, no problems. I believe this is called "resetting the SMC".


But like I said, this has only been trialled for around 3 days. And this problem is very random!


Another thing I was told by the Mac tech was that maybe the problem occurs every time the monitor goes to sleep. This may be causing some sort of problem. When I get the time I'll try putting the monitor to sleep then restart the mac and see if the keyboard still works.

May 30, 2015 1:32 PM in response to Jonty180

Resetting PRAM seemed to help me.


I have wired USB keyboard,


I had recently upgraded to 10.10.3 from 10.9.5 and was having reproducible keyboard hangup with repeatedly using caps lock key. Affected my wife more than me with her typing style, but if she's not happy and computer keeps crashing than nobody's happy.

Anyways for now the problem seems to be gone.

Aug 25, 2015 5:21 PM in response to drazen90909

I used the keyboard with an iMac and with my MacBookPro and it worked fine. But for some reason when I tried to use with the MacPro of my office it doesn't work. Then I tried the same things that every one written here, and the only one that functioned were that the hake0305 did. Then I plugged my iPhone into the keyboard and the keyboard was detected and started to work.



Recently I sent to diagnose the MacPro to an Apple Care Center, thinking that it was malfuctioning. But when I discover this forum I see that the problem is the combination of the keyboard and the MacPro Computer. Because I'm using another one MacPro computer meanwhile mine is on service and I have the same result. The new one computer doesn't work with that keyboard and other computers can do it.



I think that the problem is the combination of that keyboard and the MacPro computer, because the iPhone pluggin reactivate the keyboard.



I sent the office computer to service and the serial number is: F5KPM07PF9VN and in those days the service care center will return the answer about the computer problem.



You can do something about this, because is a time loosing.



Many thanks.

Aug 28, 2015 2:25 AM in response to drazen90909

Go to System Preferences > Accessibility > Mouse and Trackpad


Turn off "Enable Mouse Keys" button. Your 10-key is working, it's just moving the pointer around pixel-by-pixel, instead of inputting numbers. You're looking at the cursor while your pointer is doing its rendition of Riverdance.


Switching on and off a lot of stuff in here will improve performance on input peripherals, including the Magic Mouse. For example, the setting to ignore the built-in trackpad when you have an external pointer attached to the system is in here. Because of course you wouldn't want that under Trackpad or Mouse where it's been forever, and where one would logically go looking for it.
Monkeying around in here will also fix a problem that is in Yosemite, if not earlier, where your pointer won't budge on the trackpad, or only moves up and down on the screen. Well, it doesn't FIX it. It just patches it for a while until you install a font while Safari is open, after which you may need to shut everything down, repair permissions, and reboot.


Because Safari really, really needs access to each and every font you install on the system.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yosemite keyboard not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.