HT202649: If you can't sign in with two-step verification using your Apple ID

Learn about If you can't sign in with two-step verification using your Apple ID

dangquangmobile

Level 1 (0 points)

Q: Recovery Key lost

I lost my keys Recovery Key stored on my USB . But Lost .

Q How can I reset the password of the Body ID . So my password is disabled .

Posted on Oct 17, 2014 11:28 PM

I have this question too

Q: Recovery Key lost

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by Roger Wilmut1,

Roger Wilmut1 Oct 18, 2014 12:07 AM in response to dangquangmobile
Level 9 (77,965 points)

iTunes

Oct 18, 2014 12:07 AM in response to dangquangmobile

You can access http://appleid.apple.com to reset the password provided that you know the current password and have the 'trusted device' to which Apple can send an entry key. Then you can request a new recovery key which you should keep very safe.

If you don't have both the trusted device and the password then you are locked out and no-one can help you.
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by dangquangmobile,

dangquangmobile Oct 18, 2014 12:14 AM in response to Roger Wilmut1
Level 1 (0 points)

Oct 18, 2014 12:14 AM in response to Roger Wilmut1

Reliable equipment , I have . but now I do not remember the recovery key . can not login . its not sms for lun .
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by Roger Wilmut1,

Roger Wilmut1 Oct 18, 2014 12:42 AM in response to dangquangmobile
Level 9 (77,965 points)

iTunes

Oct 18, 2014 12:42 AM in response to dangquangmobile

When you sign in you should be sent an SMS to your trusted device. This is the only way you are going to get in without the recovery key.
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