Q: plz help me , i forgot answer and my alternate email also loss. i want to change my alternate email. plz help me, i know only my primary email and password.
Hi dear,
plz help me , i forgot security answer and my alternate email also loss. i want to change my alternate email.
plz help me, i know only my primary email and password.
here is my email
******
plz email me security answer on this email.
i want to change alternate email
i want to put this alternate email
*****
thanks
<Edited by Host>
iPad Mini, iOS 8.0.2
Posted on Oct 18, 2014 4:34 AM
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
If you only have one security question on your account then you should be able to reset it yourself : http://support.apple.com/kb/HT6170
If you have more than security question and you can't remember your rescue email address (an alternate email address is not used for resetting security questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/kb/HT5620
Posted on Oct 18, 2014 1:21 AM