Q: FaceTime HD camera

Question

m.kobi

Level 1 (0 points)

Q: FaceTime HD camera

Since the update to OS X Yosemite the FaceTime HD camera does not work anymore. In all applications (FaceTime.app, systempref\userprofile) comes the message, that no camera was found.

Can you help me?

iMac, OS X Yosemite (10.10)

Posted on Oct 18, 2014 2:38 AM

I have this question too

Solved

EZ Jim

Level 7 (22,547 points)

A:

If restarting Mac does not fix the trouble, see http://support.apple.com/kb/HT2090.

Posted on Oct 18, 2014 10:53 AM

Q: FaceTime HD camera

All replies

Helpful answers

by Oldconnaught,

Oldconnaught Oct 18, 2014 5:46 AM in response to m.kobi
Level 1 (2 points)

Oct 18, 2014 5:46 AM in response to m.kobi

Any solution? Same problem here.
Reply options

Link to this post

by m.kobi,

m.kobi Oct 18, 2014 11:16 AM in response to m.kobi
Level 1 (0 points)

Oct 18, 2014 11:16 AM in response to m.kobi

Hello

Restart didn't help. I did (with help from Apple support hotline) the fallowing:

1. shut down MAC
2. removing all USB-cables (e.g. hard drives, devices, or else) from the MAC.
3. removing the power plug
4. waiting 10-20 seconds
5. with removed power plug up to ten times pushing the power button (nothing happens at all, because the power cable is not plugged in).
6. waiting 20 seconds
7. plugging all cables and the power plug.
8 . restart MAC and it works

The support hotline told me, that some condensators could have been the problem.

Now it is solved. Thank you for your time taken, to help me.

Greetings from Switzerland
Reply options

Link to this post

by Oldconnaught,

Oldconnaught Oct 18, 2014 3:00 PM in response to EZ Jim
Level 1 (2 points)

Oct 18, 2014 3:00 PM in response to EZ Jim

It didn't work... I am having this problem since yesterday after downloading some updating from App Store. I started to use Yosemite in August.
Reply options

Link to this post

by Oldconnaught,

Oldconnaught Oct 18, 2014 3:02 PM in response to m.kobi
Level 1 (2 points)

Oct 18, 2014 3:02 PM in response to m.kobi

I am using a Macbook Air, if I press the power button it will restart it...
Reply options

Link to this post

by m.kobi,

m.kobi Oct 19, 2014 3:22 AM in response to Oldconnaught
Level 1 (0 points)

Oct 19, 2014 3:22 AM in response to Oldconnaught

can you remove the battery?
Reply options

Link to this post

by EZ Jim,

EZ Jim Oct 19, 2014 8:18 AM in response to Oldconnaught
Level 7 (22,547 points)

Oct 19, 2014 8:18 AM in response to Oldconnaught

Oldconnaught wrote: It didn't work...

Then use the final Troubleshooting suggestion: "... contact Apple or an Apple-Authorized Service Provider for service."

Unless you have a current backup, make one before tendering your Mac it for service.
Reply options

Link to this post

by Oldconnaught,

Oldconnaught Oct 19, 2014 11:08 AM in response to m.kobi
Level 1 (2 points)

Oct 19, 2014 11:08 AM in response to m.kobi

Hi guys, thanks for your help... I am having this problem since last Friday, after downloading some updating from App Store. I started to use Yosemite in August. I will try the procedures again. If they don't work, I am going to contact Apple.
Regards from Braga, Portugal...
Reply options

Link to this post

Accepted Answer · Oct 18, 2014 10:53 AM

EZ Jim

Level 7 (22,547 points)

Oct 18, 2014 10:53 AM in response to m.kobi

If restarting Mac does not fix the trouble, see http://support.apple.com/kb/HT2090.

Q: FaceTime HD camera

All replies Helpful answers

by Oldconnaught,

by EZ Jim,Solvedanswer

by m.kobi,

by Oldconnaught,

by Oldconnaught,

by m.kobi,

by EZ Jim,

by Oldconnaught,

All replies

Helpful answers