Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime camera isn't working with yosemite 10.10 (macbook air)

I'm participating of Yosemite Beta since July, and I have experienced some issues with my mac since then. But, after updating my computer yesterday, the FaceTime camera isn't working anymore. When I use softwares like FaceTime, PhotoBooth or Skype the light goes on, but the is just black.

MacBook Air, OS X Yosemite (10.10)

Posted on Oct 18, 2014 2:02 AM

Reply
Question marked as Best reply

Posted on Oct 18, 2014 6:31 AM

The first time I opened FT after upgrading to Yosemite, my camera just appeared black on my screen. I restarted the app and it fixed itself. However I did a completely clean install of Yosemite. Did you have anything installed on Mavericks that affected the camera?

51 replies

Oct 21, 2014 9:36 AM in response to Oldconnaught

I had this issue with Mountain Lion that was fixed by the supplementary update ( MacBook Air (Mid 2013): FaceTime HD Camera might not work after OS X v10.8.5 update)


All was then okay with the world until, I think, 10.9 when it stopped working again. Tried everything suggested everywhere to no avail.


I upgraded to Yosemite this afternoon - and now the camera turns on for about 30 seconds, then the light goes off and all camera applications (Photo Booth, Skype etc) all report that no camera is connected. I can confirm that the FaceTime camera *is* listed under System Information - > USB, which it wasn't under 10.9, so this is progress of sorts. I have tried resetting the SMC as suggested in multiple places.


This issue is extremely frustrating and I've put a lot of effort into trying to fix it. I use the camera a lot for video calls with work and I'm about to have to resort to using an external camera on a supposedly high spec machine. I see a lot of other people are also having this issue on this thread and elsewhere.

Oct 31, 2014 1:57 PM in response to Oldconnaught

This is diabolical. Upgraded and found that iPhotos has gone, and now just found that the that my camera isn't recognised. Just not good enough Apple!! Being able to use FaceTime and Hangouts is essential for my working life - I'm going to have to revert to the old OS. I'd been led to believe that Yosemite was release quality software not a beta. If I was Product Manager of this software it would not be being released. Very disappointed.

FaceTime camera isn't working with yosemite 10.10 (macbook air)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.