Vicnowo

Q: sleep wake problem with Yosemite on my Mac Mini Mid 2012

I have a problem with Sleep Wake on a Mac Mid 2012 Mac Mini running 10.10, I was also a beta test user, and had seen the same problem before the official release. After the Mac Mini goes to sleep, and you try to wake it, it sits frozen, you can not enter your password, after about 5 minutes, the Mac reboots, and you can enter your password, the keyboard works again. I am using the Apple bluetooth MC184LL/A wireless keyboard. This same problem is occurring with the Logitech K760 bluetooth solar keyboard. I am now going to try only a standard USB keyboard, to see if the problem is somehow related to bluetooth? I been sending the reports to Apple about this problem since I started the beta testing from the start of the Yosemite beta test. It seems this is low on the list or is somehow related to my machine only? I have never had any problems with my Mac Mini, and have never done anything to the device (I never opened the Mac).

Any one else with the same problem? Thanks!


Vicnnowo

Mac mini (Late 2012), OS X Yosemite (10.10), Wake Sleep Bluetooth Keyboard

Posted on Oct 18, 2014 5:35 AM

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Q: sleep wake problem with Yosemite on my Mac Mini Mid 2012

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  • by Phil Stokes,

    Phil Stokes Phil Stokes Oct 23, 2014 6:24 AM in response to Vicnowo
    Level 2 (360 points)
    Oct 23, 2014 6:24 AM in response to Vicnowo

    I haven't seen this problem on my install, but the symptoms being described here are classic power management problems.

     

    The usual first-aid for this kind of problem is to reset BOTH the NVRAM (PRAM) and the SMC. I've seen people in this thread mentioning they tried resetting NVRAM(PRAM), but I haven't seen anyone saying they tried resetting SMC. The instructions for both are linked in the quote below from Apple's official support documentation for this problem:

     

     

    If the steps above do not resolve your sleep-related issue, try these additional recommendations.

    Reset SMC

    The System Management Controller (SMC) is involved in managing power on your computer. Reset the SMC on your Mac if you are having difficulty sleeping or waking your computer.

    Reset NVRAM/PRAM

    Nonvolatile RAM (NVRAM)/Parameter RAM (PRAM) stores some power-related settings.Try resetting NVRAM/PRAM if you are having difficulty sleeping or waking your computer.

    Test with external devices disconnected

    Some external devices can prevent your computer from sleeping. Try disconnecting items other than your Apple keyboard or mouse from the built-in USB, Thunderbolt and Firewire ports on your Mac. If this resolves the issue, try reconnecting your external devices one at a time until you find the device preventing sleep or wake. Check the documentation that came with the device, or contact the device manufacturer for more information.

    Try Safe Mode

    Check to see if the issue still occurs when the computer is started in Safe Mode. If this resolves the issue, it could be related to a third party software item such as:

    Try another user account

    Try creating another user account, or log in as guest. See if your computer sleeps and wakes properly from the additional user account. If it does, your issue may be related to one of the following:

    You can disable login items from the Accounts pane of System Preferences. Try opening only one app at a time in the original user account to determine which app is preventing sleep. If you isolate the issue to a particular app or login item, check its documentation, or contact the developer of that software for more information.

  • by Tom in London,

    Tom in London Tom in London Oct 23, 2014 6:36 AM in response to Phil Stokes
    Level 4 (1,626 points)
    Mac OS X
    Oct 23, 2014 6:36 AM in response to Phil Stokes

    I'd avoid doing any of that PRAM/SMC stuff. Last time I did that myself, acting on the advice of someone in here, it not only did not fix the problem, it messed up whole bunch of settings I had to do all over again. This took a lot of time and was no fun. I see people in here all the time recommending that you reset your PRAM even for small and relatively unimportant problems. I would never advise somebody to do that unless the situation is absolutely desperate.

     

    Anyway this problem with the computer not waking from sleep is not a deal breaker. We can live with it. There's no need to go messing up your entire system in what would probably be a vain attempt to fix it.

  • by Phil Stokes,

    Phil Stokes Phil Stokes Oct 23, 2014 6:41 AM in response to Tom in London
    Level 2 (360 points)
    Oct 23, 2014 6:41 AM in response to Tom in London

    Resetting the NVRAM(PRAM) and SMC don't "mess up your computer", they restore those settings to defaults, just as they were when you first bought the machine and switched it on.

     

    Any preferences you have that are not the default ones can easily be set using the System Preferences app.

  • by vaikl2,

    vaikl2 vaikl2 Oct 23, 2014 6:59 AM in response to Phil Stokes
    Level 1 (5 points)
    Oct 23, 2014 6:59 AM in response to Phil Stokes

    Phil, I had done both two days ago, PRAM and SMC reset (and had posted it here or in the other sleep wake thread). Didn't help.

     

    It's clearly related to the audio line plug and when a cable is plugged in, all other variations (i.e. HDMI audio, bluetooth audio) do work with sleep wake.

  • by Phil Stokes,

    Phil Stokes Phil Stokes Oct 23, 2014 7:01 AM in response to vaikl2
    Level 2 (360 points)
    Oct 23, 2014 7:01 AM in response to vaikl2

    OK, thanks for confirming that.

     

    Sorry you're still suffering!

  • by grabidou,

    grabidou grabidou Oct 23, 2014 7:09 AM in response to Vicnowo
    Level 1 (0 points)
    Oct 23, 2014 7:09 AM in response to Vicnowo

    I am having the same issue with a Mac Mini 2012 connected to a thunderbolt display and an HDMI display.  When i disconnect the HDMI display i don't have the problem as often, but still there.  The other issue i have is Wake on LAN when connecting with Back to My Mac.  Doesn't seem to wake up the Mac Mini when trying to access it remotely.

  • by TheGodfatha,

    TheGodfatha TheGodfatha Oct 23, 2014 7:38 AM in response to TheGodfatha
    Level 1 (0 points)
    Oct 23, 2014 7:38 AM in response to TheGodfatha

    Updating my original post.  I have 1 display connected via thunderbolt to DVI, and regularly leave my headphones plugged in overnight.  There's no audio output to my monitor (doesn't support audio), but I'm wondering with all the comments in the thread if my connected headphones are the issue.  I don't understand how that could be, but I'll keep them unplugged tonight to see.  I also remote in to my mini from home regularly and since upgrading, I haven't even been able to do that.  I've tried even just an hour after leaving work and I can't SSH in.  That part really doesn't make sense to me, since as I stated in my original post, I set my screensaver (auto locks the comp) while going to meetings and am away for 1-2 hours at a time with no issue returning to the computer. 

     

    Moral of the story still stands: Don't update your work machine to .0 versions of software.  I like to learn the hard way!

     

    Mac mini (Mid 2011)

    2.3 GHz Intel Core i5

    8 GB 1067 MHz DDR3

    Intel HD Graphics 3000 512 MB

  • by Vicnowo,

    Vicnowo Vicnowo Oct 23, 2014 8:15 AM in response to Vicnowo
    Level 1 (0 points)
    Oct 23, 2014 8:15 AM in response to Vicnowo

    I just had a call from Apple about this problem. The Tech support person took down the information about this thread and my user name, he found our messages. The information will be forwarded to the engineer working on this case. He said I will get a update as the case develops.

     

    Vic

  • by icerabbit,

    icerabbit icerabbit Oct 23, 2014 8:23 AM in response to Vicnowo
    Level 3 (775 points)
    iPhone
    Oct 23, 2014 8:23 AM in response to Vicnowo

    Thank you, Vic. Great to hear you got a response. Crossing fingers for a fix soon.

     

    I've been shutting down my system at night now, so I've got a least one less force shut down a day.

  • by icerabbit,

    icerabbit icerabbit Oct 23, 2014 8:55 AM in response to Vicnowo
    Level 3 (775 points)
    iPhone
    Oct 23, 2014 8:55 AM in response to Vicnowo

    The other thing I haven't mentioned yet, is that I seem to notice (I say that because I'd have to keep an eye on it be 100% sure) that when I can log in after some sleep, that my login background is some generic brushed grey linen; and that when I can't log in, after long sleep, that my background is a silly vague / hazy 256 color rendering of my actual desktop background. 

  • by CptCannuk,

    CptCannuk CptCannuk Oct 23, 2014 11:58 AM in response to icerabbit
    Level 1 (0 points)
    Oct 23, 2014 11:58 AM in response to icerabbit

    I'm having the exact same wake sleep problem with a macbook pro retina 13" docked to a elgato thunderbolt dock.  Based on someone suggesting removing the speaker connector I noticed I had a microphone line in and line out to speakers in dock, so I removed the microphone line in and I can now safely wake from sleep without my keyboard/mouse.  

     

    My other issues with Yosemite are having to restart the audio system when docking/undocking and opening my computer. I'm also having lots of audio problems in a Corona SDK simulator I'm using to make mobile games. 

     

    All these issues seem audio related and I'm really tempted to switch back to Mavericks but I dont' have time machine backup so I'm hoping a fix will come out soon as I'd rather not have to start fresh again.

  • by Scantronica,

    Scantronica Scantronica Oct 23, 2014 3:02 PM in response to Vicnowo
    Level 1 (0 points)
    Oct 23, 2014 3:02 PM in response to Vicnowo

    Add one more person with same problem after installing yosemite on a mac mini. No similar problems with my install on a macbook pro and a mac air.

     

    sleep wake failure

  • by Joel Browne,

    Joel Browne Joel Browne Oct 23, 2014 3:05 PM in response to Vicnowo
    Level 1 (0 points)
    Oct 23, 2014 3:05 PM in response to Vicnowo

    I've been experiencing this issue with my late 2012 Mac Mini server. I can confirm that the issue is not caused by sleep/wake. If I disable display sleep, computer sleep and screen saver it will still occur. I can manually sleep and wake my machine without any issue. If I disconnect all I/O (Ethernet, FireWire, HDMI, Thunderbolt, USB, SD Slot & Audio) devices it will still occur. The machine will become unresponsive while simply idling on the desktop with only the Power port in use.

  • by JanuszL,

    JanuszL JanuszL Oct 23, 2014 6:06 PM in response to Vicnowo
    Level 1 (0 points)
    Oct 23, 2014 6:06 PM in response to Vicnowo

    I have this exact same problem with my Mac Mini 2012 (bought a week ago 2.6 GHz Intel Core i7 16 GB / 256 SSD) After waking from sleep, the screen remains frozen. I can move the mouse around, but cannot click on anything. After all possible experiments without effect - returned to 10.9.5. I volunteered to support and sent the logs.

  • by Wolf1154,

    Wolf1154 Wolf1154 Oct 23, 2014 7:36 PM in response to soul1964
    Level 1 (0 points)
    Oct 23, 2014 7:36 PM in response to soul1964

    I have the same problem. I had to turn off time machine and my Adobe Creative Suite is very unstable and the programs crash repeatedly when opened on Yosmetie. I never had these problems with Mavericks or earlier.

     

    I'm kind of a Mac idiot. I read you can migrate back to Mavericks. Can somebody tell me how I would do that?

     

    Thanks

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