iCloud Drive not syncing Keynote documents

Having similar issues here.

Tried to copy my documents folder to iCloud Drive, and Yosemite shows it as uploaded to iCloud Drive.
On iOS or iCloud.com, only part of the files are uploaded. Tried to remove the documents folder and copy&paste it again. Now it shows the folders "documents" and "documents 2", both incomplete. in Yosemite, only 1 "documents" folder, the complete one, is visible in iCloud Drive...

Seems there are still some bugs with iCloud drive...

I have a similar problem with a twist: not only is Keynote not syncing properly with iCloud, but I have a Keynote presentation in iCloud that doesn't show up in iCloud Drive on my MBP with OS X Yosemite and absolutely refuses to be deleted. Every time I delete the file, I get a message telling me that there was an error communicating with the server, but there was no problem deleting the other presentations. And this problem is only with Keynote, Numbers and Pages are syncing fine.

It gets better: whenever I upload Keynote presentations to iCloud and open Keynote on my iPad or iPhone, it shows them but they won't download, no matter how long it takes. It's also worth noting that these aren't particularly large presentations, either, the largest one being 8MB or so.

This is driving me insane, especially since I work with presentations daily for work and I'm at an impasse trying to find answers online. Can anyone shed light on this problem; I'm thinking it must be a bug, but I don't know for sure.

Thanks so much for taking the time to reply! 🙂

I had already tried that, as that solution was what led me here in the first place. Unfortunately for me, however, it didn't work. I'll e-mail Apple support and hope someone there can help me, and hopefully they won't charge me for the question.

I followed your instructions to the letter. I already had backups of all of my documents and files because of all the troubleshooting I had to do anyway. My desktop iCloud Drive folders are repopulating now; I'll report back later and let you know how it all turned out.

Thanks for your input!

Well, it did repopulate my iCloud Drive on the MBP, but when I open Keynote on both the MBP and iPad, it shows each presentation (12 of them) as "not downloaded" and on the iPad they're showing, but also not downloaded. It's been more than two hours, so it shouldn't have taken that long. I'll leave it overnight to see if that makes a difference, although it really shouldn't.

Well, good news and bad news: the cache purge worked, sort of. I'm now able to view and edit Keynote presentations on my MBP, but they're still not populating on my iOS devices, no matter how many times I purge the cache on the iPad and iPhone. I think it's worth pointing out that I didn't have this problem before updating to iOS 8.1, AND this issue only seems to plague Keynote, and not Numbers or Pages, both of which have far more files in the directories and they populate and work fine.

I've tried deleting and reinstalling Keynote on the iOS devices, thinking that whatever might have been the issue might get flushed out, but the problems persist. I recently converted all of my existing PowerPoint presentations to Keynote, and I'm wondering if that might have something to do with it. It shouldn't, though; I mean, Keynote is Apple's native application format.

Still tinkering away, looking for a solution. And before anyone chimes in to say that they haven't had any problems (never helpful anyway) and that it must be something I'm doing wrong, I'm not doing anything. In medicine there's a saying that noting is 100 percent 100 percent of the time, and just because others may not have experienced these issues doesn't mean there isn't a problem.

Thanks for all the advice, I'll keep looking and report back if anything changes.

Problem solved!

After many hours of dealing with this problem, it all came back to that phantom file that was located in the Keynote directory on iCloud that I was unable to delete. On a hunch, I renamed the file (phantom file) and was then able to delete it. I then deleted ALL of my Keynote, Numbers and Pages files from iCloud and left it for a few hours. Then I uploaded the files to their respective directories through iCloud.com. This time, however, the files immediately repopulated on the iCloud Drive on Yosemite and iOS with no real delay at all.

As I thought, that phantom file had been corrupting iCloud; once I was finally able to get rid of it, it was all good, and the documents showed up correctly in the iOS version of Keynote on both my iPad and iPhone, taking only about sixty seconds to update.

Thanks again to everyone who gave me assistance!

I hope it will, too. One thing I neglected to mention, and this is very important to my solving this problem: when I attempted to delete that phantom file from iCloud in previous attempts and was unsuccessful, I learned it was because in renaming the file in question, I had inadvertently omitted the file extension .key, which invalidated the process. I was only successful when I made sure to keep the .key extension in place, then I could delete it.

I never did find out why I couldn't delete the file as it was, especially since I was able to open and even edit it on iCloud (it was never visible from iOS or OS X via iCloud Drive). I suppose it doesn't really matter now, but it is worth mentioning. 😉

This one worked for me, thanks!