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Q: iTunes 12 cannot update album artwork

I have always been able to manually add artwork to my music and home videos, but I just updated to the new OS X Yosemite, and every time I try to manually add artwork...it acts like it is going to add, then it just disappears and doesn't come back.  Is this a bug or is there a new way to add album artwork?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 5:58 AM

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Q: iTunes 12 cannot update album artwork

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  • by davidfromsherwood park,

    davidfromsherwood park davidfromsherwood park Aug 12, 2015 3:09 PM in response to panamakira
    Level 1 (0 points)
    Aug 12, 2015 3:09 PM in response to panamakira

    Thank you for your tip. It was the only one that worked for me.

  • by Mobile Blues,

    Mobile Blues Mobile Blues Aug 12, 2015 3:24 PM in response to sPiDeRmOnKeY7
    Level 4 (1,813 points)
    Aug 12, 2015 3:24 PM in response to sPiDeRmOnKeY7
  • by Baconbitz,

    Baconbitz Baconbitz Aug 23, 2015 4:39 PM in response to sPiDeRmOnKeY7
    Level 1 (1 points)
    Aug 23, 2015 4:39 PM in response to sPiDeRmOnKeY7

    My issue is that every time I upload tracks from a CD I have to google search and put them in myself. This just started happening. Songs that are downloaded work.

  • by Russell Laing,

    Russell Laing Russell Laing Aug 25, 2015 7:17 AM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Aug 25, 2015 7:17 AM in response to sPiDeRmOnKeY7

    I don't know if this has already been suggested or maybe it’s just my system. I transferred all my existing cd; some of them not recognized by iTunes, that I have had for years into iTunes. Often the artwork would not automatically appear. With some albums I could cut and paste the artwork using the get info settings. As I had been importing in mp3 format I noticed that albums I had bought from apple were in the apple lossless format. I set my preferences to always import my home cd in apple lossless. From then on all artwork was either imported automatically or if not recognized I could cut and paste myself. Format of imported files seems to be important . I have not tried wavs or any other format as yet . Hope this helps . Russell

  • by DavidB-C,

    DavidB-C DavidB-C Aug 31, 2015 6:38 AM in response to Munkeyhunk
    Level 1 (0 points)
    Aug 31, 2015 6:38 AM in response to Munkeyhunk

    Brilliant, I will now go back to others. thanks

  • by alexgoncharov101,

    alexgoncharov101 alexgoncharov101 Sep 3, 2015 12:36 PM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Sep 3, 2015 12:36 PM in response to sPiDeRmOnKeY7

    I was able to fix problem with artwork for a movie.

    I was not able to add artwork too...

    So I play movie, then right clicked on the picture and selected "set as poster frame"

    waited for 2 minutes.

    picture is set as poster frame.

    Then "Add artwork" function is enabled

    You can choose whatever picture you want to use as artwork for this movie.

     

    Enjoy this work around.

     

    Alex

  • by menix10,

    menix10 menix10 Sep 15, 2015 11:05 AM in response to Munkeyhunk
    Level 1 (0 points)
    Sep 15, 2015 11:05 AM in response to Munkeyhunk

    Thanks,  Your solution did the trick!!  

  • by slashusr,

    slashusr slashusr Nov 11, 2015 9:55 PM in response to jorgen7
    Level 1 (0 points)
    Nov 11, 2015 9:55 PM in response to jorgen7

    I'm sorry, Jorgen7, but how does this method work for album artwork...not movie artwork, but album artwork?

  • by slashusr,

    slashusr slashusr Nov 11, 2015 9:59 PM in response to john2319
    Level 1 (0 points)
    Nov 11, 2015 9:59 PM in response to john2319

    Ah! Good point, John2319. My iTunes is on an External HDD. Unfortunately, I can't test your possible solution now that my library size nearly exceeds my "local" storage...

  • by flibbertigibbet6,

    flibbertigibbet6 flibbertigibbet6 Dec 16, 2015 7:28 PM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Dec 16, 2015 7:28 PM in response to sPiDeRmOnKeY7

    There IS a way- I just figured it out! It's not very obvious, I had to attempt a lot of different stuff to finally get it.

     

    When you play a song from the new CD you just imported, you know the bar at the top of the screen that shows you the song playing? On the far left there will be a small square where the absent artwork is. Click on it, and it will open a small new window with just the song. This is where you drag your artwork onto the small window.

     

    Unfortunately you have to do this with EVERY song from the imported album, but it works! Hope this helped.

     

    PS. Additional info, I have a macbook pro, and I'm using the newest itunes version so this should work.

  • by justinfromKalgoorlie,

    justinfromKalgoorlie justinfromKalgoorlie Feb 4, 2016 3:28 AM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Feb 4, 2016 3:28 AM in response to sPiDeRmOnKeY7

    Solution.

     

    Find the album you are looking for in the iTunes store. When you find it, for example Alanis Morisette - Jagged Little Pill (2015 Remastered) and you have imported the CD, Alanis Morissette - Jagged Little Pill to you iTunes library.

     

    Right click on the CD that you have imported without the artwork
    Select Get Info
    change album name to the one you found in the iTunes store eg. Alanis Morissette - Jagged Little Pill (2015 Remastered)
    Right click again on the item in your iTunes library again and select Get Album Artwork

    and Wa La

     

    Hope this helps a few

     

    you can then change the album name back to what ever the original CD was

  • by Pepen81,

    Pepen81 Pepen81 Mar 27, 2016 5:58 AM in response to sPiDeRmOnKeY7
    Level 1 (4 points)
    Mar 27, 2016 5:58 AM in response to sPiDeRmOnKeY7

    Hi

     

    First, I encounter the same problem also when I updating album artwork, and I think the problem is because I disable the option "copy files to iTunes media folder when adding to Libary" on advance preferences menu. Try to activate it and then repeat adding the artwork, after it succeed, you can disable it again.

    It worked for me.

  • by Matooh,

    Matooh Matooh Jun 2, 2016 9:49 AM in response to Gibunit
    Level 1 (4 points)
    Jun 2, 2016 9:49 AM in response to Gibunit

    Thank you very much!! It works for me

  • by Cloudhr,

    Cloudhr Cloudhr Jul 8, 2016 10:34 AM in response to sPiDeRmOnKeY7
    Level 1 (33 points)
    Jul 8, 2016 10:34 AM in response to sPiDeRmOnKeY7

    I changed the file format from WAV to AAC and it solved my problem. I deleted the WAV files and re-imported the album using the AAC format in import settings under iTunes preferences.

  • by pealercdee,

    pealercdee pealercdee Jul 27, 2016 9:57 PM in response to sPiDeRmOnKeY7
    Level 1 (4 points)
    Jul 27, 2016 9:57 PM in response to sPiDeRmOnKeY7

    For people with Windows, you can check the folder where the music file is stored and delete any shortcuts in the album folder

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