shylocxs
Level 1 (27 points)
Photography

Q: Where have my MS icons gone in Yosemite?

I really like Yosemite, but one thing I noticed right away was that my MS document icons all turned white on the desktop. If I open a Finder window they appear in the List view, Column view and Cover Flow (does anyone use that anymore?) but not in the Icon view. Any ideas?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 5:50 AM

by rawrawraw,Solvedanswer
rawrawraw rawrawraw
Level 1 (10 points)
A:

Ran this: http://www.northernsoftworks.com/download.html yosemite cache cleaner - did medium cache cleaning. Cleared logs. All icons now working after reboot.


UPDATE - All icons except MS Excel files stopped working again so this is a Yosemite bug...for some of us. I do not have this problem on two of my other Macs...go figure.


Sorry. Though I had it nailed.

Posted on Oct 26, 2014 9:30 PM

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Q: Where have my MS icons gone in Yosemite?

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  • by shylocxs,

    shylocxs shylocxs Oct 20, 2014 8:09 AM in response to olaf-the-hairy
    Level 1 (27 points)
    Photography
    Oct 20, 2014 8:09 AM in response to olaf-the-hairy

    Hadn't tried the resizing approach, and it sort of worked. When my icons on the desktop are 36x36 or larger then the correct icon shows up (but I like to keep my icons at 20x20)! Anything lower and they return to the blank white icon. This is not happening for me with every file, just MS Word and Excel (Powerpoint is fine... weird... I wonder if that's because I frequently open Powerpoint files with Keynote first?). If I click on "Show Icon Preview" using Command-J then the correct preview icon shows up but not the normal graphic preview.

     

    Apple?

  • by binmanje,

    binmanje binmanje Oct 20, 2014 12:14 PM in response to shylocxs
    Level 1 (0 points)
    Oct 20, 2014 12:14 PM in response to shylocxs

    Same issue, just made a clean install of osx 10.10 with MS Office 2011 14.4.5. Neither word nor excel icons in list view. In my case this applies just for .docx and .xlsx files. .doc and .xls files are properly displayed with their icons. With powerpoint files theres no problem at all...

    If I rescale Icons in Icon view Im not loosing the icons and can scale down to minimum!

  • by humabadke,

    humabadke humabadke Oct 20, 2014 1:06 PM in response to shylocxs
    Level 1 (0 points)
    Oct 20, 2014 1:06 PM in response to shylocxs

    Hi, I am not able to install ms office 14.4.5 on Yosemite.  MS office 2011 was working well on Maverick.

    Mac Book Pro Mid 2012 13 inches

    Screen Shot 2014-10-21 at 1.25.18 am.png

  • by Barney-15E,

    Barney-15E Barney-15E Oct 20, 2014 5:54 PM in response to shylocxs
    Level 9 (50,854 points)
    Mac OS X
    Oct 20, 2014 5:54 PM in response to shylocxs

    You might try resetting the LaunchServices database. Copy and paste this into Terminal and hit return:

    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain user

  • by Ava8c,

    Ava8c Ava8c Oct 20, 2014 11:58 PM in response to shylocxs
    Level 1 (0 points)
    Oct 20, 2014 11:58 PM in response to shylocxs

    I have the same issue with vlc icons.... So annoying

  • by binmanje,

    binmanje binmanje Oct 21, 2014 12:51 AM in response to Barney-15E
    Level 1 (0 points)
    Oct 21, 2014 12:51 AM in response to Barney-15E

    unfortunately not working... thx!

  • by shylocxs,

    shylocxs shylocxs Oct 21, 2014 5:16 AM in response to binmanje
    Level 1 (27 points)
    Photography
    Oct 21, 2014 5:16 AM in response to binmanje

    Now it's not working with my Keynote presentations on my desktop!

     

    Unless I Command-I and Lock them!

     

    Weird.

  • by jose68,

    jose68 jose68 Oct 21, 2014 7:54 AM in response to shylocxs
    Level 1 (0 points)
    Oct 21, 2014 7:54 AM in response to shylocxs

    Here is my suggestion,

     

    I had the same issue you had after installing Yosemite OSX. All MS had disappeared and had turnt into whitye. After speaking to Apple this morning, I was suggested to reinstall Yosemite OSX. Eh voilá, my MS icons have their ussual aspect.

     

    I hope this helps you.

     

    Best regards from Madrid, Spain,

     

    José

  • by Ava8c,

    Ava8c Ava8c Oct 21, 2014 7:59 AM in response to jose68
    Level 1 (0 points)
    Oct 21, 2014 7:59 AM in response to jose68

    I have already restored twice and the issue persists!

  • by kensmith26,

    kensmith26 kensmith26 Oct 21, 2014 8:42 AM in response to jose68
    Level 1 (5 points)
    Oct 21, 2014 8:42 AM in response to jose68

    I already tried that.  I also reinstalled MSOffice.  Neither worked unfortunately.  Guess we will just have to wait for Apple to recognize that there is a problem and fix it asap.

  • by ACPLE,

    ACPLE ACPLE Oct 22, 2014 3:57 AM in response to kensmith26
    Level 1 (24 points)
    Mac App Store
    Oct 22, 2014 3:57 AM in response to kensmith26

    First point to make - if you make a new user account on your computer, it seems to rectify the problem all the icons are correct and not white anymore....but then if you install new software within that account, files you produce then go back to having white icons so its not really a solution.

     

    This got me some of the way, but it seems to be have to be done 1 by 1. Is that the same case for everyone? http://support.apple.com/kb/PH13922

     

    Really regretting Yosemite, on a 2 month of Mac Pro, Adobe is slower to export than on Mavericks, and now this icon issue. Seems all we have gain is slower macs, lots of bugs and all for a seemingly prettier UI. 

  • by jwunder1,

    jwunder1 jwunder1 Oct 22, 2014 9:32 AM in response to shylocxs
    Level 1 (0 points)
    Oct 22, 2014 9:32 AM in response to shylocxs

    Right click on file, get info, highlight icon in the upper left, copy then paste.

  • by shylocxs,

    shylocxs shylocxs Oct 22, 2014 9:45 AM in response to jwunder1
    Level 1 (27 points)
    Photography
    Oct 22, 2014 9:45 AM in response to jwunder1

    That was the first thing I tried.

     

    Is there a folder or director where icon images are saved independently of their files? Or are they always part of the files themselves?

  • by Barney-15E,

    Barney-15E Barney-15E Oct 22, 2014 2:29 PM in response to shylocxs
    Level 9 (50,854 points)
    Mac OS X
    Oct 22, 2014 2:29 PM in response to shylocxs

    shylocxs wrote:

     

    That was the first thing I tried.

     

    Is there a folder or director where icon images are saved independently of their files? Or are they always part of the files themselves?

    Custom icons would be in Get Info. Select the icon and delete.  However, icon previews are generated on the fly. They are likely cached i the Finder cache.

  • by ACPLE,

    ACPLE ACPLE Oct 22, 2014 2:36 PM in response to Barney-15E
    Level 1 (24 points)
    Mac App Store
    Oct 22, 2014 2:36 PM in response to Barney-15E

    I think this is just another bad quality control issue on Apple's part...I think chances are good we will see this addressed in 10.10.1. Give it a 6-8 weeks and this will hopefully be a non issue. Would be nice if they just released a quick patch for it though. That and all the other probs!

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