shylocxs

Q: Where have my MS icons gone in Yosemite?

I really like Yosemite, but one thing I noticed right away was that my MS document icons all turned white on the desktop. If I open a Finder window they appear in the List view, Column view and Cover Flow (does anyone use that anymore?) but not in the Icon view. Any ideas?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 5:50 AM

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Q: Where have my MS icons gone in Yosemite?

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  • by devfur,

    devfur devfur Nov 6, 2014 11:33 PM in response to bogdanbat
    Level 1 (0 points)
    Nov 6, 2014 11:33 PM in response to bogdanbat

    thanks a lot. it worked and solved my issue too.

  • by Jimmy Thomas,

    Jimmy Thomas Jimmy Thomas Nov 8, 2014 3:03 PM in response to shylocxs
    Level 1 (0 points)
    Nov 8, 2014 3:03 PM in response to shylocxs

    Right-click (or 2-finger touch pad) on desktop.

    Click Clean Up.

     

    That worked for me. Icons ended up sorted in the upper right, instead of my original layout on the lower left, but this is easy to fix (now that I can see my icons again).

     

    Installed Yosemite just a couple days ago. The problem started when I used a new projector, and couldn't find familiar OS X display settings to handle it. Anyway the problem is over for me.

  • by _vlad,

    _vlad _vlad Nov 9, 2014 9:30 AM in response to bogdanbat
    Level 1 (10 points)
    Nov 9, 2014 9:30 AM in response to bogdanbat

    Sadly, that didn't fix the generic icons in my case. And yes, I did get each and every file including hidden files.

  • by Twice055,

    Twice055 Twice055 Nov 16, 2014 10:29 PM in response to shylocxs
    Level 1 (0 points)
    Nov 16, 2014 10:29 PM in response to shylocxs

    Same problem(s) here, all of the mentioned solutions don't work or work only temporary. Hope Apple will fix this soon. The problem seems to be concentrating around the iconservices.

    A thing I noticed was that if I extract an archive with unrarx that the icons are created and visible but when I extract them manually (command-line) the icons appear blank. 

  • by stevefrommetairie,

    stevefrommetairie stevefrommetairie Nov 18, 2014 3:37 PM in response to bogdanbat
    Level 1 (0 points)
    Nov 18, 2014 3:37 PM in response to bogdanbat

    I just followed bogdanbat's cache cleaning instructions and my icons are restored.

     

    FYI, I spent about 2 1/2 hours in chats with Apple Tech reps this afternoon and the problem was not resolved. They were knowledgeable and evidently experienced, but they did not suggest the cache cleaning. I will get back with them tomorrow to report that I solved my issue by using a procedure suggested in the Apple community.

     

    Unless, of course I wake up and the icons have disappeared again.

  • by pink-fish,

    pink-fish pink-fish Nov 19, 2014 11:27 AM in response to stevefrommetairie
    Level 1 (0 points)
    Nov 19, 2014 11:27 AM in response to stevefrommetairie

    same issue after a clean install - no solution on the internet !!!

  • by woodmanm,

    woodmanm woodmanm Nov 21, 2014 7:54 AM in response to shylocxs
    Level 1 (0 points)
    Nov 21, 2014 7:54 AM in response to shylocxs

    I have a MacBook Pro 15 2011 and when I went form Lion to Mavericks, I would constantly get Office 2011 crashes no matter what application I ran from Office for Mac 2011. I am currently running Mavericks and I am on the 14.4.6 release for Office for Mac 2011. I am waiting for a while to upgrade to Yosemite, while i appreciate free like the next guy, I use all of office to include outlook and I am not interested in reinstalling everything and waiting six months for a fix.

     

    signed,

     

    patiently waiting

  • by rrbiswas,

    rrbiswas rrbiswas Nov 26, 2014 7:43 PM in response to bogdanbat
    Level 1 (0 points)
    Nov 26, 2014 7:43 PM in response to bogdanbat

    More specifically, just deleting /Library/Caches/com.apple.iconservices.store does the job. You will need to enter your administrator password for this. Follow up with a reboot.

  • by carmontelle,

    carmontelle carmontelle Nov 30, 2014 6:11 PM in response to rrbiswas
    Level 1 (0 points)
    Nov 30, 2014 6:11 PM in response to rrbiswas

    This worked for me! Thank you!

     

    I was about to clear all my Cache folders as suggested by another poster when I saw your post about just deleting /Library/Caches/com.apple.iconservices.store.

     

    Hopefully this little annoyance won't come back.

  • by Di Keller,

    Di Keller Di Keller Nov 30, 2014 10:21 PM in response to carmontelle
    Level 1 (14 points)
    Nov 30, 2014 10:21 PM in response to carmontelle

    Sadly this doesn't work for me , because it won't let me delete.

  • by martyn...,

    martyn... martyn... Dec 4, 2014 12:47 AM in response to rrbiswas
    Level 1 (0 points)
    Dec 4, 2014 12:47 AM in response to rrbiswas

    Thank you, your solution worked for me

     

    "More specifically, just deleting /Library/Caches/com.apple.iconservices.store does the job. You will need to enter your administrator password for this. Follow up with a reboot."

  • by Di Keller,

    Di Keller Di Keller Dec 4, 2014 1:29 AM in response to martyn...
    Level 1 (14 points)
    Dec 4, 2014 1:29 AM in response to martyn...

    I don't have that option I have a blue folder

    with a red circle a with  minus sigh and get this.

     

    The folder “com.apple.iconservices.store” can’t be opened because you don’t have permission to see its contents.

  • by martyn...,

    martyn... martyn... Dec 4, 2014 1:38 AM in response to Di Keller
    Level 1 (0 points)
    Dec 4, 2014 1:38 AM in response to Di Keller

    That is the folder that you need to delete, right click and move to trash, it will ask for your admin password. Once deleted reboot

  • by Di Keller,

    Di Keller Di Keller Dec 4, 2014 1:47 AM in response to martyn...
    Level 1 (14 points)
    Dec 4, 2014 1:47 AM in response to martyn...

    Still doesn't work .

  • by martyn...,

    martyn... martyn... Dec 4, 2014 1:57 AM in response to Di Keller
    Level 1 (0 points)
    Dec 4, 2014 1:57 AM in response to Di Keller

    Still doesn't delete, or still doesn't reinstate the icons, if it is the later you need to try some of the other solutions earlier in the thread

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