Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Adding myself to the list of people having the jerky mouse problem.

Yosimite clean install on Macbook Pro 13" late 2011 with new SSD now updated to 10.10.1

Normally run as a desktop on mains, external monitor, cabled ethernet and with Wifi turned off.

Since moving to Yosemite from Maverick have noticed frequent failure of magic mouse to behave.

Do not get 0.5 second start up delay but the mouse becomes unusable jerky or no movement.

This is not acceptable Apple.

As a follow-up to my previous post, I again started to have that jerky mouse and keyboard behavior, even though I had switched off the 2.4 GHz band in the router (I've some routers somewhere else, so maybe they also interfered).

Anyway, I've done these things now:

a) re-enable the 2.4 GHz in the router

b) for my USB3 cable which runs from the Belkin Hub to the USB3 hub, I've replaced that cable with one that says it is better shielded

c) added a USB bluetooth dongle to the back of my 27'' display, so that it is automatically used the moment when I plug my laptop in

Still, can't say whether that's now a solution, but adding a like 10 $ worth of usb dongle to the display is sufficiently little risk for getting rid of the problems.

UPDATE: I clean-installed Yosemite and have not experienced a problem in more than a week. II'm happy with that solution. But it sounds like there might not be just one fix for everyone which is disappointing to hear from Apple bbecause their simplicity has always been what has set them apart.

Late-2013 27" iMac here - same issues with my Magic Mouse. I need to dig out my crappy old Microsoft USB mouse now as the computer is almost completely unusable. The mouse isn't lagging, it's just tracking almost non-existantly, even with the speed cranked up in the control panel. I don't understand how bugs that are logged during beta make it into release. Kudos to a software engineering staff that doesn't properly QA their software.

Mac Book Pro Retina (Early 2013) - Same problem, making my Magic Mouse unusable. I tried ALL the suggestions made here and on other similar threads on the Apple Discussion site, none of them works. I got an old wired mouse to use in the interim, checking now and then to see if the updates have fixed it. Apple really needs to fix this issue.

Bluetooth is not working with Some OS X Yosemitein general.

How can be the "engineers" in APPLE so proud of their fantastic low quality.....

All,

while I totally understand the frustration that some of us raise here, may I suggest that we, for a moment, try to remain productive. Whether it is a failure on Apple's part or not is relatively irrelevant to me, as I am, depreciation-wise and because I otherwise really like them, in a lock-in position with regards to the devices I have bought, in other words, yes, there is something clearly not working, but no, that does not mean that nothing is working. In particular, as someone said, his MBP now being useless only because of the non attached mouse not working: After all, it does clearly work with the built-in trackpad. Yes, it does not work the way we should like it to work, but there are workarounds.

To the point of workarounds, I should like to ask whether actually anyone else has ever tried the approach that I mentioned in my last post, i.e., using an el-cheapo bluetooth dongle - the one I am using is an about 10 $ CSR8510 based USB device that I plugged to the back of my 27'' thunderbolt display - and also to invest the other 10 $ if you have any USB 3.0 cables there, and replace them by well shielded ones.

Because, for all it is worth, these steps have for over two days now entirely remove the issues. I had had the impression of getting rid of the problems by other measures, just like many others in this discussion had experienced, only to see them re-emerge after a short while. That short while was always less than a day, and I am now substantially past that.

So, just my suggestion, rather than wasting time, energy and nerves on the issue, and even buying a new Time Capsule as the user warszaw did, just bite the bullet of risking 10 $ on an additional bluetooth dongle - and perhaps some better USB 3.0 cable - and verify (and report) whether the problem goes away.

Yes of course it ***** if you have already a Bluetooth module in your Macbook. But on the other hand, what ***** more I feel is wasting time on things only because we'd like them to be different, if making them work costs nothing, compared to that.

And of course, if you get substantial evidence, the American faction can then document the issue, create a class action case, earn millions and retire to some islands with no bluetooth interference whatsoever.

Just my 2c,

M

Matthias, all,

after the update to 10.10.1 my WiFi / Bluetooth problems seems to be gone. Like Matthias pointed out the problems tend to reoccur within one day despite the actions taken before. After the update I discovered some disconnects of the mouse/trackpad but when clicking (clicking, not tip) it always reconnects directly.

As I don't have admin-access to our company network devices and several other devices at home that need the 2.4GHz Wifi I could not verify Matthias idea of turning that frequency off. I also don't have an old Bluetooth dongle to verify that approach, but as I said (and cross fingers) no more Bluetooth/Wifi issues after the 10.10.1 update. I'll keep you updates in case this changes...

Cheers

I notice Matthias did not say whether he was using 10.10 or 10.10.1. If he is only on OS10.10, he may have found he wasted $10 buying his dongle if his wi-fi? bluetooth? (the two are not the same) problems are solved in 10.10.1.

There is a bigger point here. Some of us having been using Macs from back in the "dark ages" before the return of Steve Jobs and the advent of Mac OSX. Before then, we were well used to having to buy extra kit just make the OS function (anyone else remember Ram Doubler?). Since OSX, we've become used to having Apple products - both hardware and associated software - work out of the box. Sorry Matthias, but I don't subscribe to your hair shirt approach that we must accept what we are given and shell out extra for something which - let's face it - should work properly before public release.

The wi-fi and bluetooth problems should have been sorted out before the public release of Yosemite. For goodness' sake, these are problems occurring with Apple products - Apple software, Apple Macs and laptops, Apple keyboards, Apple mice.

Having to buy third-party kit - dongles etc - to make what should work in the integrated way we have come to expect Apple products to work seems to me to be taking a gigantic step back into the dark ages.

MBPr 13-inch, Late 2013 (10.10.1)

I haven't notice any problems with WIFI however my magic mouse is not working correctly at all! I've tried to make an update, reset PRAM ,but nothing helped... I hope that Apple will fix this issue otherwise I am probably going to smash the mouse against the wall. So annoying...

Actually I had said that in an earlier post: "I went through all the steps all the others did - PRAM reset, etc., installing 10.0.1" - Yes, and 10.0.1 did not really make a difference. Using a bluetooth dongle did.

To your point about accepting: That's not what I'm saying. I totally don't accept these issues with very commonplace things like bluetooth to happen. In particular if you have a very standard setup - a thunderbolt monitor from Apple, a fairly recent MBA (2013), and apple keyboard and mouse. Nothing special, yet doesn't work. There's a long stream of things I don't like about Apple - mostly around how they tell people what they should do rather than letting them make their own choices. Why do all their programs like ITunes insist on putting things in a given folder as if we had endless disk space on mobile computers? Why do they even think about imposing content on people (though I like U2)? Why do they not let it be our choice to decide whether we're happy with a perfectly working IPhone 4S to use standard and not low energy bluetooth in order to serve as a handoff device?

What I'm saying is that I also don't think we are gaining a lot by whining; we should attempt to understand the issue, and if there are workarounds, then fine. I totally don't mind really having a bluetooth dongle in the back of my thunderbolt monitor if that fixes that problem for me. The other things they impose we can also manage to fix, except of course the bluetooth thing for IPhone 4S, which is just plain stupid: there is no point in insisting on low energy consumption in the use case where you have your iphone serve as a phone interface whilst you are sitting at your desk, hence at a perfect location where you can constantly connect it to some power supply.

The issue has been fixed for me in OS X 10.10.1 (Build 14B25)

I submitted a bug report to Apple and they got back to me after the update with the resolution.

If you are able to update to 10.10.1, you may find this resolves the issue.

Be aware that you should remove any patches or tweaks you used to try and resolve the issue yourself before the update, as they may conflict.

FYI the 10.10.1 update has not solved the problem for me. It was OK for a few hours after restarting but it has returned. I am running 10.10.1 on a Macbook Pro, Retina 15-inch late 2013 model. When it gets bad enough I can turn bluetooth off and back on again and that will usually get me through a couple of hours of work before it recurs. Definitely not fixed in 10.10.1

definitely not fixed in 10.1.1, i just upgraded (i waited till .1 was released) and I am experiencing tons of issues with bluetooth dropping my magic mouse, and this is the very first time I have ever had this type of issue. FYI, running a macbook air mid 2013 model