Kuba21

Q: Sleep wake failure

I have Mac mini 2012 it freezes after sleep happened after upgrading to Yosemite .

Thanks.

Posted on Oct 18, 2014 8:07 AM

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Q: Sleep wake failure

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  • by macmaniac_at,

    macmaniac_at macmaniac_at Mar 15, 2015 1:38 PM in response to jbzspace
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    Mar 15, 2015 1:38 PM in response to jbzspace

    Well, this resolves/resolved also for me that the machine wakes up uncontrolled due to the bluetooth devices. However, it doesn't prevent the sleep wake failure, it only makes it less often to appear.

  • by JohnBarrett,

    JohnBarrett JohnBarrett Mar 15, 2015 4:00 PM in response to macmaniac_at
    Level 1 (11 points)
    Mar 15, 2015 4:00 PM in response to macmaniac_at

    I also specified in System Preferences/Energry Saver that the computer never be put to sleep automatically and unchecked all of the other options in the panel.

  • by macmaniac_at,

    macmaniac_at macmaniac_at Mar 15, 2015 11:23 PM in response to JohnBarrett
    Level 1 (0 points)
    Mar 15, 2015 11:23 PM in response to JohnBarrett

    Well, this certenly prevents the machine from sleeping at all but that's no option for me; it's not acceptable having to have the iMac on and running the whole day and switch if off completely during nights. I don't have a Mac that for.

     

    I tested also all the other option in power savings settings one by one and with each and every checkbox both checked and unchecked the sleep wake failure reappeared. Only preventing it from sleeping at all didn't lead to sudden reboots.

     

    All in all it seems that right now IF the machine sleeps the chances are VERY high you'll have a sleep wake failure at some point.

    Sad sidestory: I had installed Windows 8 via Bootcamp a while ago and this one went into hibernation like a charm. I also had thought that maybe I caried over some old drivers or stuff on my Yosemite installation from my old iMac so I had the system re-installed from scratch. Reinstalled all needed apps and manually copied the data back to the userfolders. Still the error reappeared.

    I also thought that maybe some USB device had caused the troubles but the error appears also with no bluetooth devices connected at all...

     

    I've also sent Apple more than 5 console-logs of "sleep wake failure" so they can investigate. Waiting for their response now.

     

    To me it really seems as if something in this machine just causes these crashes along with Yosemite.

     

    And for the record:

    iMac Retina, 3TB Fusiondrive, 32GB RAM, 4GHz i7, AMD Radeon R9 M295X

  • by JohnBarrett,

    JohnBarrett JohnBarrett Mar 16, 2015 10:50 AM in response to macmaniac_at
    Level 1 (11 points)
    Mar 16, 2015 10:50 AM in response to macmaniac_at

    The settings still allow you to put the computer to sleep manually. The automatic function is disabled.

  • by macmaniac_at,

    macmaniac_at macmaniac_at Mar 16, 2015 11:06 AM in response to JohnBarrett
    Level 1 (0 points)
    Mar 16, 2015 11:06 AM in response to JohnBarrett

    I well know that. But it doesn't matter what put the machine to sleep - if it's hibernating it crashes. Sometimes sooner, sometimes later.

  • by JohnBarrett,

    JohnBarrett JohnBarrett Mar 16, 2015 12:06 PM in response to macmaniac_at
    Level 1 (11 points)
    Mar 16, 2015 12:06 PM in response to macmaniac_at

    I went though this for a couple of weeks, even after replacing logic board, RAM, boot drive and OSX. I decided to make this a Final Cut Pro X only machine and leave all other work to my other Macs. FCPX, an Apple product, and the apps that come with 10.10.2 are the only ones installed. I also replaced all of the Bluetooth devices in the studio with USB, except for the wireless Apple mouse on this computer, that is the only Bluetooth device that can pair with it. As I mentioned before, the USB keyboard is the only thing that can wake it.

     

    Most of what I did was a shot in the dark. Apple, Apple Store and the local Apple Authorized dealer were all baffled and lost. Finally, someone in the forum suggested the Bluetooth Settings solution. It's been a week without kernel panics and spinning wheels. 

  • by macmaniac_at,

    macmaniac_at macmaniac_at Mar 16, 2015 12:11 PM in response to JohnBarrett
    Level 1 (0 points)
    Mar 16, 2015 12:11 PM in response to JohnBarrett

    You mean the setting that prevents bluetooth devices of waking the iMac? This eased my problems a bit as the not so often waking iMac did therefore crash less often. However, I've tested this with a logitech mouse that actually uses a separate receiver. Even with deactivating bluetooth completely on the iMac this only lead to fewer unwanted reboots but didn't solve the problem.

     

    Something on this machine, be it hardware, software or a combination of both, causes these crashes and reboots.

     

    What'd be interesting:

    Had ANYBODY here had Apple check the console logfiles? I mean REALLY check them, like a programmer and a technician checking what's going on? So far the guys at Apple tried to help but it was more or less standard procedure. "have you reset PRAM?" or "have you freshly installed Yosemite?" and so on...

  • by JohnBarrett,

    JohnBarrett JohnBarrett Mar 16, 2015 12:22 PM in response to macmaniac_at
    Level 1 (11 points)
    Mar 16, 2015 12:22 PM in response to macmaniac_at

    Apple Support told me that the Kernel Panic reports were for their engineers and that support staff were not qualified to analyze. Apple Store looked at the Reports and told me it was software but could be hardware, OWC examined them and told me it was software and not their SSD boot drive but that they would send new RAM, local Apple Authorized Dealer/Service said it looked like software but that they would change the logic board just in case.

     

    There are people on this forum that seem to know how to analyze them.

  • by yaz999,

    yaz999 yaz999 Apr 3, 2015 12:05 AM in response to Kuba21
    Level 1 (0 points)
    Apr 3, 2015 12:05 AM in response to Kuba21

    I've just found a reason of this issue.  It's not OS X problem, some other application's configuration about audio.

    In my case, that software is Logic Pro X (by Apple....)

    OS X power issue1.png

    In Configuration of Logic Pro X, which can select Output and Input devices, independently OS X system sound.

    Please see my screen (Japanese)  Output and Input device choices UE BOOM, this is my Bluetooth Speaker.

    In this case, probably Logic Pro X holds Core Audio, and OS X cannot release Bluetooth or Sound assignment even though System preferences assignment.

     

    I was very stressed Sleep and cannot wake up (Black out, invisible log in) issue, clear PRAM, Clear SMC, check Sound setup, delete preferences...everything do that.  But all operations cannot work.

     

    Please make sure your Application setup related with your Bluetooth, Sound, and some other wireless device controllers.

    I found in GaragaBand (also Apple....), same this preferences setup.

     

    OS X power issue4.png

  • by macmaniac_at,

    macmaniac_at macmaniac_at Apr 3, 2015 12:13 AM in response to yaz999
    Level 1 (0 points)
    Apr 3, 2015 12:13 AM in response to yaz999

    At least for me that's definitely not the reason for the problem, I'm not using any audio related equipment...

  • by b00nd0cksa1nt,

    b00nd0cksa1nt b00nd0cksa1nt Jun 17, 2015 9:48 AM in response to macmaniac_at
    Level 1 (0 points)
    Jun 17, 2015 9:48 AM in response to macmaniac_at

    According to the last crash log i got when the sleep wake failure occured i disabled Sync Options in System Preferences -> Displays. Today is day 3 without the sleep wake failure. It would be great if someone else could try this out. thanks.

  • by macmaniac_at,

    macmaniac_at macmaniac_at Jun 17, 2015 9:51 AM in response to b00nd0cksa1nt
    Level 1 (0 points)
    Jun 17, 2015 9:51 AM in response to b00nd0cksa1nt

    If you mean by "Sync options" the checkbox that sync options are shown or hidden in the menubar - this I had deactivated a long time ago. Still sleep wake failure

  • by b00nd0cksa1nt,

    b00nd0cksa1nt b00nd0cksa1nt Jun 17, 2015 10:24 AM in response to macmaniac_at
    Level 1 (0 points)
    Jun 17, 2015 10:24 AM in response to macmaniac_at

    That's exactly what i meant... Sad to hear that this doesn't help. Maybe for the last three days i was just lucky

     

    I forgot to mention that i only had this problem on my MBPr late 2013. The s-w-failure never happend on my nMP...

  • by b00nd0cksa1nt,

    b00nd0cksa1nt b00nd0cksa1nt Jul 6, 2015 12:01 PM in response to b00nd0cksa1nt
    Level 1 (0 points)
    Jul 6, 2015 12:01 PM in response to b00nd0cksa1nt

    Crap... Sleep wake failure is back. And it is back with a vengeance... Does anyone know if an utility like Wimoweh or Amphetamine can prevent this to happen? Thanks.

  • by Chen Kai-shao,

    Chen Kai-shao Chen Kai-shao Jul 17, 2015 8:29 AM in response to b00nd0cksa1nt
    Level 1 (5 points)
    Jul 17, 2015 8:29 AM in response to b00nd0cksa1nt

    https://support.apple.com/kb/DL1828?locale=en_US

     

    I had received a update notice from Apple about my Mac Mini 2012's EFI firmware 1.8 yesterday.

    After updating that EFI firmware, my DVI LCD monitor's sleep not wake problem solved.

    Before I solved this problem, I had turned off my DVI LCD monitor's sleep setting in System Preference's Energy Saver for months.

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