What is "failed to scene-update in time" crash

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What is "failed to scene-update in time" crash

[ Wow. No "community" for mail app (or other built-in apps), crashes, iOS 8 (or just iOS). ]

iPad 2 running IOS 8 for a week or so. Sluggish and battery draining faster than before, but all apps were working ok. Then during an attempt to delete an e-mail the mail app crashed. Now it crashes every time I try to start or access it. Crash log (moved in iOS 8 to be under Privacy instead of General > About) says the error is "failed to scene-update in time". I've done an Internet search and found little info about this error and it's all questions with no solutions.

I have closed the app and tried to re-open it. I have shutdown the device and restarted. I have disabled my ISP mail (pop, not IMAP) and iCloud mail expecting the app to then prompt me to setup mail. Always this error. I would prefer not to delete the data unless or until there's good reason to try that.

My iPhone 5 is still on IOS 7 and mail is working fine there.

iPad 2, iOS 8.0.2, Mail crashes

Posted on Oct 18, 2014 9:29 AM

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Answer 1

Nov 5, 2014 11:11 AM in response to PollyInSD

Well, here's a hint. Apparently the notification message has changed from iOS 7.1 to iOS8.1

I got the same behavior/crash on my app as well and captured crash logs for each OS:

7.1 says:

Incident Identifier: 1AFAD8D6-50B3-4B5A-8EBE-2A76E4400BDA

CrashReporter Key: 8e228dccf0b7ae7d1127923c96eec86495483eae

Hardware Model: iPhone5,3

Process: ProcessName [2967]

Path: /var/mobile/Applications/key/myApp.app

Identifier: com.company.app

Version: 5.6.0042 (5.6)

Code Type: ARM (Native)

Parent Process: launchd [1]

Date/Time: 2014-11-04 17:32:57.089 -0800

OS Version: iOS 7.1.1 (11D201)

Report Version: 104

Exception Type: 00000020

Exception Codes: 0x000000008badf00d

Highlighted Thread: 0

Application Specific Information:

com.company.app failed to resume in time

While iOS 8.1 says:

Incident Identifier: 960DB688-F165-4DCD-98A1-3F4AEFFB5442

CrashReporter Key: 2022d4aa4b6f69db15c58ae02734fb8172a77bba

Hardware Model: iPhone7,2

Process: ProcessName [175]

Path: /private/var/mobile/Containers/Bundle/Application/key/myApp.app

Identifier: com.company.app

Version: 5.6.0042 (5.6)

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

Date/Time: 2014-11-04 18:05:31.933 -0800

Launch Time: 2014-11-04 17:30:28.408 -0800

OS Version: iOS 8.1 (12B411)

Report Version: 105

Exception Type: 00000020

Exception Codes: 0x000000008badf00d

Highlighted Thread: 0

Application Specific Information:

com.company.app failed to scene-update in time

So, pretty much everything is the same except for the Application Specific Information section.

In our case there was a method running on the Main thread that wasn't completing therefore it was getting the rest of the UI stuck and the system was killing it.

In your case though the APP runs fine on iOS 7 so it might be a different root cause.

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Answer 2

PollyInSD Author

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Nov 5, 2014 7:40 PM in response to einarfromlos angeles

Thanks. The problem was with the iOS app for iPad, not an app that I was developing. And it was fixed with the next fix for iOS8.

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Answer 3

Nov 13, 2014 2:25 PM in response to PollyInSD

What model iPad and iOS did you encounter this issue on? I just had a friend bring an iPad 2 (64 GB, Wi-Fi only) by that is running iOS 8.1 (12B410) and is experiencing the same "failed to scene-update in time" error on launching the built-in iOS Mail.app. Thinking it was related to his Yahoo! account, I even went as far as deleting the Yahoo! mail configuration, rebooting, and killing all background apps before attempting to launch. Still results in an app crash about 10 seconds after you launch Mail.app.

I told him to restore the iPad software and his backup. Hoping that will work, but curious if you can give some more details on which iOS release you saw the issue on and when it went away as well as details on the specific iPad model.

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Answer 4

PollyInSD Author

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Nov 13, 2014 8:01 PM in response to Steve Waltner

iPad 2, 64 Gb, wi-if only on iOS 8.02. Loaded iOS 8.1 then problem was gone.

My e-mail provider is Cox. Config is POP3, not iMap.

It seems to me that it was triggered by the data in the "selected" e-mail.

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