iPhone 6 Common Defects?

Hello, last week I bought the iPhone 6 128GB Space Gray. Since then I have been through 3 of them, soon to be 4. Are defects common among these devices? I bought it directly from the Verizon store. Here's the kind of defects I mean.

#1- Dark corner, dead pixel and bright spot in the middle of screen.

#2- Bright spot, faulty antenna

#3 Serial number F17 - Loose screen on the upper left, and the bottom right pops out of the frame sometimes. Screen is also extremely uneven in tinting. Top right is pink, bottom right is blue, bottom left is yellow, and top left is green. Extremely annoying. Also had a scratched mute switch out of box.


I'm hoping the new one doesn't have these issues, but are these common? I'm paying 850$ for a device and I refuse to settle for sub par quality screens. This actually made me want to try replacing my iPad again. Has that nasty pink to green tinting, stuck pixels, and severe image retention. Apple told me there was "nothing wrong with it" last time, but I refuse to settle. We pay a lot of money for Apples "superior" quality and service. I feel like I'm getting ripped off at this rate.

iPhone 6, iOS 8.0.2

Posted on Oct 18, 2014 10:20 AM

Reply
9 replies

Oct 18, 2014 10:36 AM in response to TJBUSMC1973

Ive had a string of bad luck with all my Apple products, save my macbook besides broken bluetooth. I just wanted to see if others have had any of my issues. Do you think part of it is I bought them from a Verizon store, and not directly from apple? The display phones I've seen never seem to show these issues, but there have been multiple reports of some of these.

Dec 22, 2014 7:12 AM in response to RichmondDan

These answers are ridiculous. He is requesting help. He wants to know if its worth replacing or if this is just the new standard of Apple screens. I have had my iPhone 6 replaced 4 times for screen issues like these and they do appear to be very common. Some people don't notice the defects and others replace their phone until it's tolerable. Every phone I inspected at my Apple store had some degree of color uniformity or shadowing issues. My current phone has a shadow at the top right but it's the best one I've had so far and I don't think there are going to correct it with a new batch until after the holidays or with the iPhone 6s/7. I've seen posts related to screen issues with the new iPads, Macs, previous gen iPhones, etc. It happens every year and many refer to it as "Playing the screen lottery". I'd call that pretty common. So in short... YES it is pretty common especially with LCDs and especially with Apple LCDs to have some color or brightness inconsistency.

Dec 22, 2014 7:44 AM in response to rabidroy

rabidroy wrote:


These answers are ridiculous. He is requesting help. He wants to know if its worth replacing or if this is just the new standard of Apple screens. I have had my iPhone 6 replaced 4 times for screen issues like these and they do appear to be very common. Some people don't notice the defects and others replace their phone until it's tolerable. Every phone I inspected at my Apple store had some degree of color uniformity or shadowing issues. My current phone has a shadow at the top right but it's the best one I've had so far and I don't think there are going to correct it with a new batch until after the holidays or with the iPhone 6s/7. I've seen posts related to screen issues with the new iPads, Macs, previous gen iPhones, etc. It happens every year and many refer to it as "Playing the screen lottery". I'd call that pretty common. So in short... YES it is pretty common especially with LCDs and especially with Apple LCDs to have some color or brightness inconsistency.


He's been given accurate answers. The iPhone 6 does not have any 'common' defects. You've had a handful of iPhone 6 units (5, it seems?), and 4 of them have had issues. I've worked with about 25+ iPhone 6 units, and none of them have had any such issues, and I've worked with over 200 other iPhones (most 5 or higher), and none have had any 'common defects'. Only one of the iPhone 5 units was part of the battery replacement program.


If you've seen reports of defects on this forum, I'm not surprised. This is where people come to get user-to-user technical advice about their iPhones. In other words, it's like going to a hospital (where sick people go), seeing a lot of sick people, and then assuming that everyone in the city is sick. You're basing your perception on a limited sample, and that limited sample is gather from an area where you expect to see people reporting issues.


Tell me, how many of the millions of iPhone 6 units that have been sold have this issue? If you can't tell me that number, then you have no valid data to say that it's a 'common defect'.


So in short, you're wrong, because you're basing your opinion on limited and exclusive data, not on a wide enough sample to be valid.


And it's interesting that you're pulling up a two month old thread just to go on a rant. That's what is truly ridiculous.

Dec 22, 2014 7:56 AM in response to rabidroy

rabidroy wrote:


By that logic you are also wrong in saying that it is not a common defect.


Incorrect. First off, I have access to far many iPhone 6 units than you. Additionally, the baseline assumption is that a manufactured product has no defects. From that starting baseline, anyone that makes an accusation or a statement that contradicts the status quo has the burden of proof. This is a basic tenet of debate. You are the one making the initial assertion that is contrary to the initial status. For example, someone is presumed to be innocent until proven guilty, and the burden of proof is on the plaintiff. In this situation, you are the plaintiff, Apple is the defendant. It is up to you to prove your case.


An accused man doesn't have to prove his innocence. The accusers are the ones that have the burden of proof. Therefore, I don't have to prove it's not a common defect. You have to present evidence to the contrary. You've present anecdotal evidence of 5 devices that have had some type of issue, but not yet even proven that those issues are defects. I've present anecdotal evidence of 25+ devices that have had no issues. If your anecdotal has weight in this discussion, then so does mine. Therefore, my 25+ units counter your 5 units.


In short, you have the burden of proof, not me. And until you provide appropriate evidence, you have failed to properly assert your accusation. Which borders on libel.

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iPhone 6 Common Defects?

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