Howard Brazee

Q: My Kodak printer doesn't work with Yosemite

My wife and I share a Kodak ESP7250 printer connected with Wi-Fi.   Since we upgraded to Yosemite, we haven't been able to print any documents.

 

I have gone to the printer utility and was able to print a test page.

 

But when I print a test item from Notes or text edit, the printer takes a long time, seemingly printing one line, waiting and then another line.   Except the paper is blank, and the printer icon tells me that an unexpected error has occurred.   I then open print the print utility which tells me that I don't have a connection.

 

I can shut everything down and repeat the steps above.   The error my printer icon shows comes up before it laboriously prints the blank page.

 

I downloaded the Kodak utilities which tell me that my drivers are up to date.

 

I waited for the Kodak chat on its queue until it finally told me nobody was available, so maybe they know the trouble.

iMac, OS X Yosemite (10.10)

Posted on Oct 18, 2014 2:31 PM

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Q: My Kodak printer doesn't work with Yosemite

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  • by Brookwood35,

    Brookwood35 Brookwood35 Oct 24, 2014 1:56 AM in response to williamfromriverdale
    Level 1 (0 points)
    Oct 24, 2014 1:56 AM in response to williamfromriverdale

    What was the way that found to update the software? Lots of people would like to know!

  • by frank271248,

    frank271248 frank271248 Oct 24, 2014 3:58 AM in response to williamfromriverdale
    Level 1 (10 points)
    Oct 24, 2014 3:58 AM in response to williamfromriverdale

    SOOOOO Williamfromriverdale are you going to share with us what you did?????? in sure there are a lot of interested people hanging on your every word!!!!

    Thanks

    Frank

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 24, 2014 11:41 AM in response to frank271248
    Level 5 (5,334 points)
    Mac OS X
    Oct 24, 2014 11:41 AM in response to frank271248

    Try the

     

    sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' method

     

    in Re: Printing on Yosemite is anyone haveing problems?

  • by wobblybuttocks,

    wobblybuttocks wobblybuttocks Oct 24, 2014 12:50 PM in response to Howard Brazee
    Level 1 (0 points)
    Oct 24, 2014 12:50 PM in response to Howard Brazee

    I've tried downloading new software which seems to install but then, if you click on "about Eastman Kodak", it shows that the software actually being used is Apple's 'proxy printer'.

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 24, 2014 1:12 PM in response to wobblybuttocks
    Level 5 (5,334 points)
    Mac OS X
    Oct 24, 2014 1:12 PM in response to wobblybuttocks

    Proxy printer is the name of the underlying application, it doesn't have anything to do with the software you've installed. It's always like that.

  • by williamfromriverdale,

    williamfromriverdale williamfromriverdale Oct 24, 2014 2:17 PM in response to Howard Brazee
    Level 1 (0 points)
    Desktops
    Oct 24, 2014 2:17 PM in response to Howard Brazee

    Opened KodakAIO Home Center. Under Printer resources I clicked on Check for Software Updates. It appeared as if nothing happened, but when I checked the download folder the software was there KODAK_AiO_Printer_v7_7-2.dmg. I opened the package and installed. Printer worked after that.

  • by coadymacmillan,

    coadymacmillan coadymacmillan Oct 26, 2014 1:44 PM in response to Howard Brazee
    Level 1 (0 points)
    Oct 26, 2014 1:44 PM in response to Howard Brazee

    Can someone explain to me in detail how to go into terminal and change the sandbox settings, i have no idea what I'm doing and I need to get this printer working, thanks

  • by Steufeu,

    Steufeu Steufeu Oct 26, 2014 1:58 PM in response to coadymacmillan
    Level 1 (0 points)
    Oct 26, 2014 1:58 PM in response to coadymacmillan

    The terminal is: /Applications/Utilities/Terminal.app


    Should be accessible from the application icon on your dock bar.


    Then in the terminal:


    sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

    sudo launchctl stop org.cups.cupsd


    ----


    Another option rather than using the teminal is to edit with your favorite text editor the file


    /etc/cups/cups-files.conf


    It is a text file.


    Just append


    Sandboxing Relaxed


    at the end of the file.


    Reboot, and it should do the trick, doing the same as the command in the terminal.

    (restarting the whole mac instead to only the printer service, but again, this is the easy path).


  • by frank271248,

    frank271248 frank271248 Oct 26, 2014 2:00 PM in response to coadymacmillan
    Level 1 (10 points)
    Oct 26, 2014 2:00 PM in response to coadymacmillan

    Hi I found Werner P's post the most helpful I am copying her as searching for it on this community is not so easy.

     

     

    Remove the last line which Says Sandboxing Relaxed

    Changing the Sandbox

     

    1. 1. in Spotlight Type Terminal and then press enter.

     

    This should bring up the terminal window/program.

     

    1. 2. In the Terminal type sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

     

    It will ask for your password.

     

    3) After that type following: sudo launchctl stop org.cups.cupsd

     

    After that if you are lucky the printer driver should start to work. (which it did in my case)

     

    I hope this works out for you, if not then you can do following to revert the changes:

     

    In case you want/have to revert the changes:

     

    1) Open the terminal as usual (Spotlight type Terminal hit enter and wait for the terminal window to appear)

     

    2) then type: cd /etc/cups

     

    3) then type: sudo nano cups-files.conf

     

    4) 'type in your password'

     

    This brings up a command line editor which you can use to edit the file

     

    5)

    6) press 'ctrl x'

     

    And then confirm with y when being asked if you want to save the changes

     

    7) after that type sudo launchctl stop org.cups.cupsd

     

    After that the changes should be reverted and you are back to stock behavior.

    [DocumentBodyEnd:7442ae6e-cae5-44a8-b46d-d4f5731a3376]


    When you are in terminal and promoted to enter your password it dose not show on the screen ( its hidden) so just type it and press return, this stumped me so passing on the tip.


    Best of luck

    Frank

  • by frank271248,

    frank271248 frank271248 Oct 26, 2014 2:23 PM in response to frank271248
    Level 1 (10 points)
    Oct 26, 2014 2:23 PM in response to frank271248

    Better copy

     

    Changing the Sandbox

     

    1. 1. in Spotlight Type Terminal and then press enter.

     

    This should bring up the terminal window/program.

     

    1. 2. In the Terminal type sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

     

    It will ask for your password.

     

    3) After that type following: sudo launchctl stop org.cups.cupsd

     

    After that if you are lucky the printer driver should start to work. (which it did in my case)

     

    I hope this works out for you, if not then you can do following to revert the changes:

     

    In case you want/have to revert the changes:

     

    1) Open the terminal as usual (Spotlight type Terminal hit enter and wait for the terminal window to appear)

     

    2) then type: cd /etc/cups

     

    3) then type: sudo nano cups-files.conf

     

    4) 'type in your password'

     

    This brings up a command line editor which you can use to edit the file

     

    5) Remove the last line which Says Sandboxing Relaxed

     

    6) press 'ctrl x'

     

    And then confirm with y when being asked if you want to save the changes

     

    7) after that type sudo launchctl stop org.cups.cupsd

     

    After that the changes should be reverted and you are back to stock behavior.

    [DocumentBodyEnd:7442ae6e-cae5-44a8-b46d-d4f5731a3376]

  • by coadymacmillan,

    coadymacmillan coadymacmillan Oct 26, 2014 2:45 PM in response to Howard Brazee
    Level 1 (0 points)
    Oct 26, 2014 2:45 PM in response to Howard Brazee

    So I put in sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

     

    and it didn't do anything or ask me for a password

     

    I also can't find that file in finder to edit it

  • by frank271248,

    frank271248 frank271248 Oct 26, 2014 3:11 PM in response to coadymacmillan
    Level 1 (10 points)
    Oct 26, 2014 3:11 PM in response to coadymacmillan

    Hi did you press return??

    You just need to type into terminal.

    Frank

  • by coadymacmillan,

    coadymacmillan coadymacmillan Oct 26, 2014 3:53 PM in response to Howard Brazee
    Level 1 (0 points)
    Oct 26, 2014 3:53 PM in response to Howard Brazee

    Last login: Sun Oct 26 19:49:35 on ttys000

    Lindas-iMac:~ lindamacmillan$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

    Lindas-iMac:~ lindamacmillan$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

    Lindas-iMac:~ lindamacmillan$

     

    everytime I hit return it just says "Lindas-iMac:~ lindamacmillan$" again

     

    It actually asked me for a password one time but when i keyed it in it wouldn't even show me typing it out and when I hit return it showed "Lindas-iMac:~ lindamacmillan$" again

     

    Why is this so hard haha

  • by coadymacmillan,

    coadymacmillan coadymacmillan Oct 26, 2014 4:47 PM in response to Howard Brazee
    Level 1 (0 points)
    Oct 26, 2014 4:47 PM in response to Howard Brazee

    nevermind I got it, i'm an idiot haha

  • by Subbington,

    Subbington Subbington Oct 30, 2014 10:33 AM in response to coadymacmillan
    Level 1 (0 points)
    Oct 30, 2014 10:33 AM in response to coadymacmillan

    Hello Howard

    Have you managed to fix your problem I have the same issue with my Kodak printer since I upgraded to Yosemite it won't work.

    Have you heard anything about software updates. Sorry for the late interest in this thread.

    Best

    David

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