Howard Brazee

Q: My Kodak printer doesn't work with Yosemite

My wife and I share a Kodak ESP7250 printer connected with Wi-Fi.   Since we upgraded to Yosemite, we haven't been able to print any documents.

 

I have gone to the printer utility and was able to print a test page.

 

But when I print a test item from Notes or text edit, the printer takes a long time, seemingly printing one line, waiting and then another line.   Except the paper is blank, and the printer icon tells me that an unexpected error has occurred.   I then open print the print utility which tells me that I don't have a connection.

 

I can shut everything down and repeat the steps above.   The error my printer icon shows comes up before it laboriously prints the blank page.

 

I downloaded the Kodak utilities which tell me that my drivers are up to date.

 

I waited for the Kodak chat on its queue until it finally told me nobody was available, so maybe they know the trouble.

iMac, OS X Yosemite (10.10)

Posted on Oct 18, 2014 2:31 PM

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Q: My Kodak printer doesn't work with Yosemite

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  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Dec 24, 2014 7:54 AM in response to mac midiguy
    Level 5 (5,334 points)
    Mac OS X
    Dec 24, 2014 7:54 AM in response to mac midiguy

    Did you try the workaround? Did you read any of the the several Kodak threads here where it's explained that the sandbox changes are for your protection and that Kodak, no longer in the printer business, needs to update their drivers? No one is asking you to scrap your computer.

     

    The printer doesn't work because Apple made permissions changes in Yosemite, so you could blame Apple. Kodak still needs to update their drivers.

  • by mac midiguy,

    mac midiguy mac midiguy Dec 24, 2014 8:50 AM in response to markmcil
    Level 1 (65 points)
    Mac OS X
    Dec 24, 2014 8:50 AM in response to markmcil

    The instructions at the Kodak site are as follows:

    • Go to Spotlight, then enter Terminal and press Enter.
      The terminal window/program opens.
    • Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    • Enter your system OS login password when prompted.
      Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    • Enter sudo launchctl stop org.cups.cupsd

      Now, because i am not all that familiar or know how to use terminal the instructions by Kodak are somewhat unclear/confussing to me.

      Do i copy/paste: sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in terminal and when do i Enter sudo launchctl stop org.cups.cupsd ?

      Help please.


  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Dec 24, 2014 9:49 AM in response to mac midiguy
    Level 5 (5,334 points)
    Mac OS X
    Dec 24, 2014 9:49 AM in response to mac midiguy

    Maybe the instructions in this thread are more helpful?

     

    kodak printers and Yosemite

  • by markmcil,

    markmcil markmcil Dec 24, 2014 10:15 AM in response to mac midiguy
    Level 1 (0 points)
    Dec 24, 2014 10:15 AM in response to mac midiguy

    "Do i copy/paste: sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in terminal and when do i Enter sudo launchctl stop org.cups.cupsd ?"


    The answer is yes.


    It's not complicated at all, but opening a Terminal window can be a little scary since you are going down in the basement and re-routing the plumbing.

    1. At the $ prompt after your username, paste the first line, hit Return.

    2. When asked enter your password, then return. Like others have described, since the password doesn't actually show, I think I hit return twice.

    3. Paste the second string, then Return.

    4. Quit Terminal

    5. Pat yourself on the back for not screwing up and deleting your hard drive or some other awful mistake that you can make in Terminal.


    Here's a screen shot from my Terminal window, the grey boxes were added by me for a little anonymity (if that exists anymore):

    Screen Shot 2014-12-24 at 11.51.04 AM.png

  • by mac midiguy,

    mac midiguy mac midiguy Dec 24, 2014 2:10 PM in response to John Blanchard1
    Level 1 (65 points)
    Mac OS X
    Dec 24, 2014 2:10 PM in response to John Blanchard1

    Thanks.  Now my Kodak printer is working in Yosemite although terminal killed my hard drive!  Just kidding. Hard drive OK and printer works again.

  • by mac midiguy,

    mac midiguy mac midiguy Dec 24, 2014 2:15 PM in response to markmcil
    Level 1 (65 points)
    Mac OS X
    Dec 24, 2014 2:15 PM in response to markmcil

    Thanks.  Now my Kodak printer is working in Yosemite although terminal killed my hard drive!  Just kidding. Hard drive OK and printer works again.

  • by nickhargraves,

    nickhargraves nickhargraves Feb 21, 2015 3:17 PM in response to Howard Brazee
    Level 1 (0 points)
    Feb 21, 2015 3:17 PM in response to Howard Brazee

    Following the directions on the below link fixed my issues.

     

    http://support.en.kodak.com/app/answers/detail/a_id/49247/selected/true

  • by burnie1990,

    burnie1990 burnie1990 Apr 3, 2015 11:39 AM in response to Howard Brazee
    Level 1 (0 points)
    Apr 3, 2015 11:39 AM in response to Howard Brazee

    Anyone having trouble with their Kodak printers and Yosemite, try these instructions from Kodak...it fixed my problem:

     

    http://support.en.kodak.com/app/answers/detail/a_id/49247/~/why-cant-i-print-aft er-i-upgrade-to-mac-os-10.10-(yosemite)%…

  • by Howard Brazee,

    Howard Brazee Howard Brazee Apr 3, 2015 12:44 PM in response to burnie1990
    Level 1 (37 points)
    Applications
    Apr 3, 2015 12:44 PM in response to burnie1990

    I have a new problem with my Kodak printer that I didn't have a couple of months ago.

     

    From within the Calendar app, if I print a couple of months of my calendar, I have to uncheck the print on both sides box, otherwise half of Sunday will be missing on the sheet.   I haven't found that happens with any other app.

     

    Weird.

  • by Howard Brazee,

    Howard Brazee Howard Brazee Apr 3, 2015 12:46 PM in response to Howard Brazee
    Level 1 (37 points)
    Applications
    Apr 3, 2015 12:46 PM in response to Howard Brazee

    Today I went to Office Depot to buy new ink cartridges.   I got a package with black and color, but wanted to get another with just black.   They didn't carry it, and a worker said that's because Kodak was gone.    Well, it's been gone for years now, but I suppose ink cartridges only get made while there's a market for them.

     

    If I have to replace my printer, I wonder which brand I should look at.

  • by Charles Belov,

    Charles Belov Charles Belov Apr 13, 2015 11:28 PM in response to burnie1990
    Level 1 (123 points)
    Audio
    Apr 13, 2015 11:28 PM in response to burnie1990

    I'm hoping this goes to the thread, not just to burnie1990.

     

    KODAK_AiO_Printer_v7_7-2.dmg doesn't appear to be found via a Google search or downloaded by selecting Check for Software updates in the Kodak Home Center. The Kodak site is still linking to v7_7.dmg only.

     

    My previous work-around was to boot into OS X 10.9 to print, then re-boot back into OS X 10.10 when done. But presumably that's not safe if 10.9 is no longer getting security updates.

     

    Presumably I can now instead stay in OS X 10.10 and use the relaxed sandbox setting in cups.

     

    I do my day-to-day operations in a login that doesn't have admin privileges. So which is safer: leave the admin-privileged login logged in so I can relax the cups sandboxing whenever I need to print and re-tighten it when done. Or leave cups sandboxing relaxed and not be logged in to the admin user?

     

    Or is are both tacks sufficiently risky that I need to log in to admin whenever I want to print, relax the sandbox, print, tighten the sandbox, log out of admin, which would minimize the time that sandboxing is relaxed.

  • by Charles Belov,

    Charles Belov Charles Belov Apr 14, 2015 12:39 PM in response to Charles Belov
    Level 1 (123 points)
    Audio
    Apr 14, 2015 12:39 PM in response to Charles Belov

    Hmmm, what if I were to move the Kodak printer drivers to /user/libexec/cups? Then I could leave sandboxing fully engaged. But which files would I move and would this work? (And of course, I'd need to keep a copy in case a future OS X update rewrote the cups directory.)

  • by hhandb,

    hhandb hhandb May 13, 2015 1:05 PM in response to Howard Brazee
    Level 1 (0 points)
    May 13, 2015 1:05 PM in response to Howard Brazee

    Per Kodak's Support (https://support.en.kodak.com/app/answers/detail/a_id/49247/selected/true):

    Do the following steps to address the issue:

    1. Go to Spotlight, then enter Terminal and press Enter.
      The terminal window/program opens.
    2. Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    3. Enter your system OS login password when prompted.
      Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    4. Enter sudo launchctl stop org.cups.cupsd
      Your screen will look similar to the following:

      Last login: Mon Nov 10 16:34:57 on console

      Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
      Password:
      Sorry, try again.
      Password:
      Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
      Macintosh:~ lindaterry$
    5. Try to print again.
      If the issue continues, contact us for further support.

    This worked for me so far.

    Cheers

  • by S_Edwards,

    S_Edwards S_Edwards May 14, 2015 7:18 PM in response to mac midiguy
    Level 1 (20 points)
    May 14, 2015 7:18 PM in response to mac midiguy

    Well yeah. Kodak stopped making printers at least two years ago, so it makes sense they worked with an older OS.  I have an old digital photo frame around here somewhere that was made to work with Windows 95.  I bought a laptop a couple years later with Vista and never could get it to recognize it.  Did I go screaming at Microsoft? No, because the makers of the digital frame never provided an updated driver or firmware for Vista, it was their fault. You can't honestly expect Apple to be responsible for making EVERY single piece of hardware ever made work with a new OS.. That's just silly.

     

    On a side note, the sandbox instructions worked flawlessly once I got up the courage to try it.  I like that someone else went as far as to tell how to undo it if needed.  I may do that before I take my MBPr anywhere.. just in case.  I have sensitive work information on here that I don't need seen by prying eyes.    

  • by S_Edwards,

    S_Edwards S_Edwards Jul 22, 2015 11:25 AM in response to Howard Brazee
    Level 1 (20 points)
    Jul 22, 2015 11:25 AM in response to Howard Brazee

    I was over at Target a couple days ago and saw a NEW Kodak printer model.. Wireless with Airprint support!  :O  Apparently someone is making them again.  Coincidentally both Walmart and Target still carry the individual ink cartridges for my ESP5 printer. If it looks like they're going to stick around I might just get me one of those fancy wireless ones.. It'd be sooo much nicer than having to dig up the USB cable to plug in my Macbook when I want to print something and the added benefit of printing iPhone pics.. Niice!

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